404 comments found

When I try to import demo content.. an error occurred.. After import xml file and check Download file attachments..

Failed to import Media “team4”
Failed to import Media “team3”
Failed to import Media “team2”
Failed to import Media “team1”
Failed to import Media “1170x650”
Failed to import Media “1920x500_dark”
Failed to import Media “570x400”
Failed to import Media “570x400_2”
Failed to import Media “570x400_3”
Failed to import Media “570x400_4”
Failed to import Media “570x400_5”
Failed to import Media “570x400_6”
Failed to import Media “400x400”
damojo

Hi,

looks like the WordPress importer could either not load the images (due to maybe network problems, images are loaded from our server) or save in the corresponding folder (due to permission problems maybe?). You could try to clear the content and import again after checking the folder permissions (wp-content/uploads), if you unsure how to do this we would recommend asking your server admins to help you.

Regards, damojo

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ggogis Purchased

i updated to the latest and it still does not have instagram.

damojo

Hi,

we had a little mix up in the updates and will bring back Instagram to the social widget with the next update.

Sorry for the inconvenience.

Regards, damojo

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c4snj Purchased

We are getting an error on our blog/news page – http://c4snj.org/news/

The error says:

Warning: Division by zero in /home2/c4snj/public_html/wp-content/themes/velocity/index.php on line 307

Any suggestions?

damojo

Hi,

thanks for your comment: Either turn off wp_debug in your wp-config.php file in the wordpress root directory, or submit a ticket to damojo.ticksy.com with your login credentials so we can fix this for you.

Regards, damojo

Default-user
c4snj Purchased

It was always turned off: define(‘WP_DEBUG’, false)

damojo

Hi,

could you open a ticket over at our support system and our support staff will take a look? http://damojo.ticksy.com

Regards, damojo

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Hello there, first let me tell you that this is a great theme. One of the most balanced themes i’ve used here.

I got a question: Is there any way that I can limit the minimum responsive width to 450px? For example, when on an iPhone I want that the minimum width that the theme recognizes is 450px so it doesnt strech more than that and just show everything a little bit smaller.

The thing is that when on an iPhone, the theme compress too much, and the columns start to display too close together. I want to avoid this, and force the theme to stay at the aspect of a landscape iphone or an ipad for example.

I hope i explained myself correctly. Let me know if you need me to clarify. Thank you very much and again, great theme!

damojo

Hi,

thanks for your appreciation juanPzamora.

Unfortunately its difficult to modify the grid sizes as this would mean to edit the bootstrap framework files as well as the additional theme styles.

Thanks for your understanding and sorry!

Regards, damojo

juanPzamora

Yes but is there no other way? I dont want to change the grid size, its just that the iphone has 640px width, why does the theme recognizes it as only 310px width?

damojo

Hi,

You can easily simulate the looks on all kinds of resolution by resizing the browser window. Nothing else is done on iPhones.

We are using pretty standard break points for responsiveness:
> 1200px
> 980px <1199px
> 768px <979px
< 767px

I might be missing something completely and there is a different problem on your specific installation. In that case, please submit a ticket to damojo.ticksy.com

Regards, damojo

ggogis Purchased

My menu (top level main navigation) does not show up styled anymore, it is just a bullet list now that is right justified. very strange. nothing has changed, it just did it when i previewed a page and now it is like that everywhere.

damojo

Hi,

thanks for your comment.

I’m sure its because you did not set the tick for main navigation for that menu (bottom of the menu page).

If the problem persists, we can help if you submit a ticket to damojo.ticksy.com including your wp login credentials.

Cheers, damojo

Hi i have a question i get this message in the Show Biz and Revolution Slider how i be able to disble this messages beacuse its appear to my client and they think like the plugin have pirated plugins. Please help me ASAP.

Hi! Please activate your copy of the ShowBiz to receive automatic updates & get premium support.

damojo

Hi,

of course the plugins are not pirated. Theme authors purchase an extended license of the plugins which allows for theme only usage. We are of course not allowed to include our license key as this would amount to distributing the plugin illegally.

The activation message, which can be dismissed, only hints at automatic updates which you only receive when you purchase one of the plugins separately.

Don’t worry, its intended this way and every theme on theme forest will have these messages :)

Regards, damojo

Default-user

Also i have this issue with JS Composer wp-content/plugins/js_composer/js_composer.php – Can you check please.

damojo

Hi,

you can dismiss that message. The use of the plugins that came with this theme is allowed for this very theme and you are not obliged to activate a plugin.

If you decide to use one of those plugins in a different theme though you need to purchase a separate copy/license and then can activate the plugin.

Also if you like to have an option to automatically update the plugins (updates via the theme can only be handled manually) or need premium support from the plugin author you also can purchase a seperate copy and need to activate the plugin.

Again, it is no obligation to purchase the plugin license and activate it for the use of this theme! It is optional if you need the above features.

Regards, damojo

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I have installed “WP Menu Cart” but the cart icon appears above the main menu navigation. How do I make appear as it does in your live preview?

damojo

Hi,

could you open a ticket over at our support system and our support staff will take a look? http://damojo.ticksy.com

Regards, damojo

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Default-user

No Worries, it started working properly

damojo

Glad to header that!

Regards, damojo

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Hi, I’m having troubles again. I finally fixed problem with delayed changes, but now I’m trying to center header wrap with logo and menu in it. link to the webpage – http://www.sashakondratyukina.com/ As you can see, I made some changes in here:

.headerwrap         { border-bottom: 1px solid #e5e5e5;   margin: 0 auto;  position: relative; width: 950px; top:0; margin-left: 0 auto; margin-right: 0 auto; padding: center; background: #fff;  }
.headerwrap.stucked { position:fixed; z-index:3000; margin: 0 auto; border-bottom: 1px solid #e5e5e5; width: 950px; }

But I don’t understand why after scrolling header wrap jump to the left side of the screen? What should i do to change that? Tried everything that came in to my mind – still lost.

And another confusing thing in this part of the code is -

.headerwrap { border-bottom: 1px solid #e5e5e5;

This line should be at the bottom of header wrap but it appears only at the top. Why? And how can i Fix it?

Thank you for your attention

damojo

Hi,

this will be very difficult to achieve as there is also a script in the js/screen.js line 524+ which handles the header size when scrolling down.

If you must modify the theme in the way you want, you also need to make changes to the script there. It might be easier if you turn of the sticky header in theme options.

Regards, damojo

Default-user

Actually I couldn’t find anything in that file. But i Fixed the problem finally simply adding

.span12 {  margin-left: auto ;
margin-right: auto ; }

into header part in style.css file. But Problem with

.headerwrap { border-bottom: 1px solid #e5e5e5;

sill not solved. Bottom line is still at the top when menu is still at the top and page haven’t been scrolled. It only moves down the bottom with page scrolling. What is the problem?

damojo

Hi,

looking at your site, I suppose you already have the border the way you want it?

Regards, damojo

Hello! i would like to know how can i add a second slider (revolution slider) in the midle of the page as full width, i’m trying to do that with the visual composer but always show as grid witdth

damojo

Hi,

please set the Revolution Slider itself to “Force Fullwidth” in the settings. This should do the job!

Regards, damojo

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Default-user

yeah, thanks!

damojo

Awesome! Happy we could help!

How do I get the Mega Menu to work? I have ticked the box on the menu section called ‘Is MegaMenu ’ but how do I tell it what to show? I have downloaded and installed the latest version.

Default-user

Its ok, I have finally figured it out.

damojo

Awesome! Happy you can work with Velocity!

Craii Purchased

Hello Damojo

For some reason, the theme wont be translated to my native langauge, with codestyling localization. – shows some errors, can you suggest a plugin that can do it easy, or do i have to do it manually?

damojo

Hi,

this should work. Did you rescan the content before editing? http://goodwebtheme.com/velodoc/wp-content/uploads/2013/12/localize.png

If so could you open a ticket over at our support system and our support staff will take a look? http://damojo.ticksy.com

Regards, damojo

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Hello! I can’t figure to why on some screen width title have some kind of shadow in the middle. Like this - http://www.sashakondratyukina.com/?attachment_id=32 Where I can fix this?
damojo

Thanks, got it :) Please put the following custom CSS in the Custom CSS box in the Velocity Options Layout tab:

.pagetitlewrap .bgwithparallax { background-image:none !important ;}

Regards, damojo

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Default-user

Thank you! Work great now!

damojo

Glad its working!

Cheers, damojo

Hi

How do i get the portfolio on the frontpage ? i cant figure this out :) (i have made a portfolio)

damojo

Hi,

see here: http://screencast.com/t/uoHw8n2t

Also, if you want the layouts from the demo you can install the theme demo data as explained in the docs: http://goodwebtheme.com/velodoc/demo-contentslider/

Regards, damojo

Default-user

Hi Damojo

Thank you for your reply. i got it to work, but now the problem is that the Visual Composer is not working as it should.

When i put in a new “field” i simply can’t edit it as i can’t go down to the bottom of the screen and push save ? – http://screencast.com/t/MStVXlN68w7g

damojo

Hi,

the visual composer is most user friendly on higher resolutions :) What you can do if you must work on this small resolution: press “ctrl -” to zoom out in your browser.

Regards, damojo

Please I have some problems.

All the contents added to my footer widgets are not displaying at all.

This same dummy content remains displaying on all the 4 footer widget areas.

“Footer Widget Slot 1

Please configure this Widget in the Admin Panel under Appearance -> Widgets -> Footer Widget Slot 1”

damojo

Hi,

please send us a WP account to http://damojo.ticksy.com and our support staff will take it from there. Thanks!

Regards, damojo

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Default-user

I’m currently doing a local development for now ..

damojo

Hi again,

unfortunately we cannot think of what could go wrong there (we had nothing like this in our support before). Maybe you could provide a screenshot of the widgets page with the element you would like to include in the widget area. Please use http://damojo.ticksy.com

Or maybe it is a caching problem?

Regards, damojo

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ggogis Purchased

How can i update to the latest version without it changing any of the changes i have made?

damojo

Hi,

did you make changes to the source files themselves?

If you didn’t, no changes made in the admin sections will be lost when updating.

Regards, damojo

On WP page it shows “Hola! Please activate your copy of Visual Composer to receive automatic updates.” It shows I need a license key. Do we need to purchase that separately from this theme package?

damojo

Hi,

you can dismiss that message. The use of the plugins that came with this theme is allowed for this very theme and you are not obliged to activate a plugin.

If you decide to use one of those plugins in a different theme though you need to purchase a separate copy/license and then can activate the plugin.

Also if you like to have an option to automatically update the plugins (updates via the theme can only be handled manually) or need premium support from the plugin author you also can purchase a seperate copy and need to activate the plugin.

Again, it is no obligation to purchase the plugin license and activate it for the use of this theme! It is optional if you need the above features.

Regards, damojo

How do you display the logo in the widget area like on your “live preview”

damojo

Hi,

what I did is use a regular text widget, then uploaded the logo via the media uploader and copied its url.

<img src="URL TO IMAGE" />

Then add the logo to the text widget content.

Regards, damojo

Disregard, fixed my issue!

damojo

Happy you found the solution!

webpow Purchased

Envato Toolkit theme update Plugin doesn´t work successful and the updates for the velocity plugins too.

Please develop your own theme update include your theme framework.

damojo

Hi,

we did consider that for future releases indeed. Thanks for the feedback.

Regards, damojo

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Hi,

am I missing the option to enable pagination for category / author archives?

If I set a limit to the articles shown in the blog pages [Settings -> Reading] the pagination is missing in the front end’s single category output.

I can see from your category.php if(function_exists('pagination')){ pagination(); }else{ paginate_links(); } but it never gets executed.

Currently solved using wp-pagenavi plugin.

damojo

Hi,

the settings you describe are the ones that should work. Please send us admin account if you want us to have a closer look to http://damojo.ticksy.com

Regards, damojo

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