An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Osetin, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from Osetin:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Please sign in to contact this author.

Frequently Asked Questions

Where can I find a documentation for this theme?

You can always read our complete online documentation on using Theme Venera at: http://soziev.com/theme_venera/docs_get_started. It is fully responsive so you can read it from your tablet or phone as well.

How do i switch a color scheme to blue?

It’s very easy, instead of theme_venera.css you will have to include theme_venera_blue.css file. You can read more here or check out a screenshot:

How can i get a theme support?

Visit our support system: http://osetin.ticksy.com

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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