49 comments found

Hello,

I am having trouble linking our social media pages to the site. Your facebook page is the only thing that shows up. I’ve cleared my cache.

nicole_89

Hi

Are you using the latest theme update? this issue might be already fixed.

iespoto Purchased

Ok found the custom logo. Next thing, i have translations, and thing is – in english there is – “Search” and in other language too… In original theme everything is ok.

nicole_89

Check if language code is not uppercase, I had a similar issue that was fixed by making language code lowercase, if it still doesn’t work send me temporary admin access using the contact form on my profile page and I will check.

Default-user
iespoto Purchased

Nothing changes. Yes, will do it. And the thing is – search field is not translating, and slider texts are not translatable. Otherthings are cool. How to remove HEART and COMPARE in product view?

nicole_89

Strange that it doesn’t work, send me temporary admin access using the contact form on profile page and I will check.

You can hide compare and favorites by adding

.product_wish_compare
{
display:none;
}

in css/style.css 2864

farushko Purchased

Hi, i did an upgrade of OC to 2.0.1.0 and the homepage give me an error that says: Notice: Undefined variable: section in /home/demomoda/public_html/opencart/catalog/view/theme/venice/template/module/nicosequenceslider.tpl on line 12Warning: Invalid argument supplied for foreach() in /home/demomoda/public_html/opencart/catalog/view/theme/venice/template/module/nicosequenceslider.tpl on line 12

Can you help me, please.

nicole_89

Changing currency symbol position is not a bug and I already provided you the solution to change it, anyway thanks for the bad rating.

Default-user
farushko Purchased

And what about the ajax probems with card? And for all those settings i must enter every time when i change something?? I wait 2-3 days for the answer, but when i gave a bad rating – 10 minutes answer. If everything worked fine, i would give you 5 stars,but..

Default-user
farushko Purchased

So, today i reuploaded the last update and could say that most of the problems are fixed. Thanks for this. Your theme works fast and well.

Hello,

I am having an issue with the shipping costs. I have flat rate shipping for all orders, but once the customer goes to checkout the site only calculates the cost of the items, not the shipping. I’ve already talked to the company that processes the payments and they said it looks like the problems are from the websites end of things. What can I do to make sure the company that processes the payments (Paypal) is able to calculate the shipping cost.

nicole_89

Hi

What checkout method are you using? opencart or one page? does it work if you switch to other method? what shipping module are you using?

You can send me temporary admin access and I can check.

dudz0318 Purchased

Hello, I’m just wondering If I try to checkout with the product that has option selected, there will show the error message as below:

Notice: Undefined index: value in /home/dragonpot/domains/dragon-pot.com/public_html/catalog/controller/checkout/nicocheckout.php on line 2189

Do I did anything wrong about the product input to cause this happen?

Default-user
dudz0318 Purchased

thanks, it fixed

Default-user
dudz0318 Purchased

But I have another question would like to ask. If I use the mobile and click on checkout page, I found out the width of shopping cart table is relatively longer than mobile’s width. And cause the mess of layout. Is it the problem about “One page checkout module”?

nicole_89

I hid some columns on cart table so that it does not exceed screen width on mobile, after the next update is approved you will need to update template/checkout/nicocheckout.tpl and template/checkout/nico_cart.tpl

Would it be possible to add in a full page fade, or even a fade in / loading wheel gif for the slider. Currently, the picture on the landing page simply appears once it has loaded… and sometimes a picture doesn’t appear at all.

Potentially something like this: http://www.effectivewebdesigns.co.uk/demo/entirepagefadeinonload.html

Just something to clean up the look at little bit?

nicole_89

Hi

I added a preloader to sequence slider in a previous update, changed files template/module/nicosequenceslider.tpl and css/sequencejs.css

Default-user

Perfect! I’ll give this a go!

I have uncovered a bug with my installation. Could you please help to resolve?

Currently, the user is not redirected to a checkout success page once payment has been completed. The cart is not emptied after checkout also. The order is however registered in the dashboard. I am not sure how long this bug has been there for but it is causing me some issues to resolve.

Default-user

Resolved

nicole_89

I’m glad it was solved, was the issue caused by the theme?

Default-user

Fortunately the issue was not caused by the theme but by google apps not authenticating my new servers. This caused the mail to hang and therefore not complete the script to redirect to a success page.

Hello,

Just a quick one I hope, in the mega menu the “Add Menu Item” button is disabled and I can’t click it to enter a new menu item?

Any thoughts?

Thanks

nicole_89

Hi

Are you using the latest theme update? If not redownload the theme and update at least admin folder.

If it still doesn’t work after update send me temporary admin access and also browser used and version.

I have sent you an email regarding a current issue I am having and trying to resolve – however in my testing I have discovered a bug that I can replicate on your store. The search bar – when searched redirects to the home page with no results.

nicole_89

I’m unable to reproduce search bug on my demo store, what browser should I use are there any specific steps before entering the search string and hitting search?

Default-user

I am using G Chrome (Latest Version) on Mac OSX. I simply navigate to the search bar and query something such as iMac. I submit the form and get redirected to the home page?

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