74 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

FYI, the Default Page Header Image page logic is failing on my site and fail to use my selected default image. I’m simply adding the default via the hard-coded Sorry, I don’t have time to wait.

holobest

Hello Kyle-Skrinak,

Thank you for purchasing Venix theme, I’m not really sure what are you mean, can you please leave me some screenshots via my e-mail?

andrei_holo18@yahoo.com

Look forward to your reply!

Best Regards, Holobest Team

Default-user

Have you run a linkchecker against a plain, untouched Venix theme? You should. There’s quite a few missing images linked from various css files, such as “Venix-V.1.3/lib/shortcodes/images/buttons” which contain multiple file references to various subdirectories at that location. It’s killing my QA right now with all the missing files.

holobest

Hello Kyle-Skrinak,

This sound strange, as you can see on our demo website it is working perfect. Maybe your theme didn’t downloaded 100%? Please leave me your WEBSITE URL and LOGIN DETAILS via my themeforest profile contact form, and I will look over it to see what’s going on.

Look forward to your reply!

Best Regards, Holobest Team

  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 250 000 and 1 000 000 dollars

Hello Everyone  :)

All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments

……………………………………………………………………………………………………………

Click Here To Create A Forum Account & Get Free Support

View Our KnowledgeBase

……………………………………………………………………………………………………………

Best Regards, Holobest Team

  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 250 000 and 1 000 000 dollars

HELLO MY FRIENDS , HAPPY NEW YEAR !!!!!

We hope you are fine, I just want to announce you that we are back from the holiday and starting today, the support schedule return to normal. 06:00-20:00 (UTC+02:00), Monday to Friday

If you have any questions or need any help please contact our Assistant Experts.

01. Lisias: lisias_paul_pop@yahoo.com

02. Andrei: andrei_holo18@yahoo.com

Best regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Slovakia

1. Nice theme

2. Perfect support customized on your needs.

3. Worth the price.

holobest

Hey 4ntonios,

Thank you for purchasing Venix theme and the kind words ;)

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Hi holobest, just downloaded Venix. Great theme! Can you help me get my slider text to look like the slider text in your Demo (black background bars)? Here’s what I have so far… http://collections.wpengine.com/

holobest

Hello WebThings,

First of all I want to congratulate you for the awesome Theme !

I’ve just received an e-mail from you, our support assistant will get back to you as fast as possible.

STAY CLOSE !

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there a way to download the demo information, so that I may build off of a theme that looks exactly like the demo? Thanks for your help.

holobest

Hello pahedlund,

Thank you for purchasing Venix Theme,

Please contact lisias_paul_pop@yahoo.com (our support assistant) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I see that there is the option for 6 content boxes on the homepage, however, I can’t find where you can enable all 6 to be displayed? I’ve been searching for awhile, so I figured I’d post the question.

Love the theme.

Thanks,

Brian

holobest

Hello Brian,

Thank you for purchasing Venix Theme,

Please contact lisias_paul_pop@yahoo.com (our support assistant) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
kse6992 Purchased

Is there a way to download the demo information, so that I may build off of a theme that looks exactly like the demo? Thanks for your help.

holobest

Hello kse6992,

Thank you for purchasing Venix Theme,

Please contact lisias_paul_pop@yahoo.com (our support assistant) and he will give you through e-mail.

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Trying to figure out how to enable the optional content boxes 4-6 on the home page. I have added content but they do not display. Only the 1st three. Thank you

holobest

Hello ludwig428,

Thank you for purchasing Venix Theme,

Please contact lisias_paul_pop@yahoo.com (our support assistant) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’ve purchased Venix but i seem to be having problems when i start to edit the theme options. I’m unable to click any of the editing buttons (eg Upload, Remove etc) and the page looks different to the preview. Do you know how i can fix this? I can email you a screenshot to see if you can figure out what’s going wrong.

Thanks, Iain

holobest

Hello Iain,

Thank you for purchasing Venix Theme,

Please leave me your WEBSITE URL and LOGIN DETAILS via my themeforest profile contact form, and I’ll look over it to see whats going on.

Look forward to your reply!

Best Regards, Holobest Team

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

A client of mine purchased your theme and asked me to install it on his wordpress installation. I can’t seem to add any images to the sliders. I select the image in the media gallery and select the insert into post button and nothing happens. It defaults to the first image.

I tried deactivating all the other plugins to make sure there isn’t some sort of conflict.

Any thoughts?

holobest

Hello CriticalWave ,

Please contact lisias_paul_pop@yahoo.com (our support assistant) and he will guide you step by step.

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m trying to upload an image to a new slide, but it is not working. Everything works normally, but when you insert the image, the image is not shown. What can be happening?

Default-user

I checked the code and saw that the creation of the ‘Slides” CPT, the ‘supports’ argument does not contain ‘thumbnail’, only title and page attributes. Can this cause this problem?

Default-user

I`m using a MU install. Thanks.

holobest

Hey luizsobral,

Thank you for purchasing Venix Theme,

Mh… this is strange, normally it should work perfect, can you please let me know what version is your WordPress and also if you are using any additional plugins?

Look forward to your reply!

Best Regards, Holobest Team

Default-user

I`m using WP 3.8.2 with MU, Venix 1.3.0 (style.css and screenshot says 1.2) under the Linux server.

I got to thinking it was the folder permissions, but the folder is with permissions 777.

1 – Press Add media button 2 – In the upload file screen, select the file. The upload is made, but it stops with a “Processing…” message.

I think it may be conflicting with some javascript file. I`m using jQuery v1.10.2

Maybe the problem is in the file site5mediauploader.js.

So I help?

holobest

Hey luizsobral,

Sorry for delayed response, unfortunately we do not working on weekend.

I think there is an conflict with your database, please reinstal a new WordPress and everything will work perfect.

Best Regards, Holobest Team

Default-user

I have a MU installation, is a problem because there is more 3 sites on it. I`ve just try reinstall the WP but not works. I must delete all WP files?

Default-user

Inside this MU installation, there is more 2 sites with the same Venix 1.3.0 theme. Only 1 site not works. How can I correct this?

holobest

Hey luizsobral,

It is because of your database, the was crashed something, unfortunately you should reinstall a new WordPress theme with a new database.

Best Regards, Holobest Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I found this error on Slides lists, when no slider is marked: Warning: Invalid argument supplied for foreach() in /home/storage/9/fc/0e/viaesporte/public_html/wp-content/themes/Venix-V.1.3/admin/inc/custompostypes.php on line 256

I corrected this line: Remove: if ( count( $terms ) > 0 ) { Insert: if ( $terms && ! is_wp_error( $terms ) ) {

The get_the_terms function return array,false ou wp_error now. It`s work now.

holobest

Hey luizsobral,

Thank you so much for your observation, will change it in the next update too ;)

Best Regards, Holobest Team

Default-user

You`re welcome.

  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 250 000 and 1 000 000 dollars

HELLO THERE !!! , WE HOPE YOU ARE FINE :)

As you know we are always looking to improve our products, support service putting a lot of passion and hard work to made our customers happy, we want to ask for your suggestions on Venix Theme, and also on our support system, what you would like to see in the future ? What made you to love “Holobest” ? and also what do you think there should be improved. We ask you this because none in the world can know better than you, which experienced this on his skin.

Look forward to your reply !

Best regards, Holobest Team

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