ThemeForest

Ventura - Wordpress Corporate / Business Theme

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

It is LayerSlider. I can insert it into pages with simple short-code.

OllieMcCarthy

Hi, there should be no problems with the default page template. Have you tried it out yet?

Default-user

I am using the video-full home page template but it has a pretty big gap on top of the slider. default template shows sidebar and header image/title. Please email me for a link to the page.

Default-user

Posted a support ticket. (private)

OllieMcCarthy

Ok we’ll take it from there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
I having an issue with a ccgallery plugin and it runs into an issue involving the themes script.js, is there any way to fix this? the link to the page with the gallery on it is here: http://www.idealshield.com/products/retail-adshield-mock-up/
OllieMcCarthy

It looks like you have a lot of galleries and slideshows on that page. Also I can’t see any js errors in the console. Are you sure this isn’t a plugin conflict?

Default-user

yes I turned all the plugins off and tested it, the creator of the plugin narrowed it down to the themes script.js, I was just wondering if there was any other issues concerning this to get it working

OllieMcCarthy

I had a look at the item comments and it apparently was a shortcode problem?

Default-user

yes I had a few things using short code break after the WordPress update, any solutions?

OllieMcCarthy

Ah ok, but I see no mention of scripts.js in the item comments. Was that in a private ticket or email?

Default-user

email

OllieMcCarthy

The problem there is that there are no js errors in the console so it’s hard to debug. Also the js in scripts.js is plain vanilla jquery; nothing fancy going on in that file.

Did the plugin author give any specific information about what’s ‘wrong’ with scripts.js?

Default-user

>After tinkering with the plugins and the theme scripts I found out that the error reported in the browser is generated from the scripts.js file referenced by your theme.

>Anyway after removing the above error the gallery script got processed

Me: >Can I possibly get the updated scripts.js code from you?

>No, you have to ask the theme author about that. I did not edit the script just removed it to see if the error was generated from there.

OllieMcCarthy

Fair enough. What I’d like you to do first is to update the theme. I did change around some of the js for wp3.5 so maybe this will help. Remember to backup if you’ve customised any of the theme files.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
heinpr Purchased

Hi Ollie, Great theme. Im adding tabs in my product pages and the tabs are there but the content of the tabs are no showing? any ideas?

How do i do the checklists? can find anything in the documentation?

How do i change the contact us button text on the product page to something else (e.g Sign Up)

OllieMcCarthy

Thanks, can you open a ticket for that one please with a link and wp logins(mark as private): http://omc.ticksy.com/

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, Do you have an updated version for the theme? Can I safely update to Wordpress version 3.5.1?

OllieMcCarthy

Hi, I’ve updated for the current version of wordpress. Remember to backup if you’ve customised the theme files.

Default-user

ok thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom
alxsavu Purchased

Hi Ollie,

I have problem with my site, since updating to wordpress 3.5.1, I cannot change the background to a custom patern image :( The Theme Option page is misaligned as well… any ideea? Running 1.3

Kind regards, Alex

OllieMcCarthy

I see you’ve sorted this in your next comment :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom
alxsavu Purchased

Problem solved! :) Updated to 1.4

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Please tell my you are going to try and make this responsive. I love it, but likely not to buy it given the direction of web use…

OllieMcCarthy

Hi there, I’m afraid I won’t be making this theme responsive.

Default-user

Thanks for the reply. It’s really good work – just wish it were mobile friendly too. Best of luck!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi ollie,

amazing theme, im interested in buying this theme but it looks like your contact form is slightly out, the name of the fields are hidden by the boxes. is this something that has been addressed?? or something i could do myself when i purchase??

OllieMcCarthy

Hi, I’ve been meaning to fix that but it missed the last update. If you purchase I will personally fix it for you :)

Default-user

brilliant thanks ollie

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Ireland
seanie2k Purchased

Well Ollie, couple of things, 1) Came on looking for the same fix for the contact page name fields. 2)Testimonials seem to have disappeared from homepage since i upgraded to latest wordpress. 3)The drop down on my menus dont work even though the menu items are there in the admin. (again since wordpress update)

Any ideas

OllieMcCarthy

Hi there,

1 – open a ticket with wp logins (mark as private) over here please: http://omc.ticksy.com/

2 – If you update the theme to the latest version this will be fine.

3 – Updating the theme will sort this out too.

Remember to backup your theme files before you update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
TekBull Purchased

Is there a way to re-arrange the Inception Slides? They are out of place and wanted to change their order. But I can’t seem to find a way to do it. Do I have to erase them and then start all over again?

OllieMcCarthy

Hi, the inception slides are ordered by date. You can change the date in the publish area of your posts.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
TekBull Purchased

One more question, why are the buttons not displaying on the homepage? we added a blue button but it’s not wanting to show up. Instead, it shows up as white: I sent you a message from your profile with a link to our website.

Does the button not work on the home page? It seems to only work inside a blog post.

Are you ready to make your website work for you?  [button_blue url=”ourwebsite-URL”]Get Started[/button_blue]

OllieMcCarthy

Hi there, can you try to quickly change the page template back to default and see if the same problem is there.

Default-user
TekBull Purchased

Hey Ollie,

We changed the page over to Default and it shows up fine. It’s only when we have the page set up as Home Inception that it not show up.

Is there a way to make it work under a home template?

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