81 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I already did send you a message via your profile. No response so far. I’m still waiting on you.

If you think I’m going to give you my wordpress login credentials you’re out of your mind. You should be banned from this site for even asking for that sort of personal information.

If you would post answers in this comments area you might not have so many complaints because people would be able to get some help without having to wait for you to respond to them via your profile page contact.

I’ve now tried making several pages and posts and none of them will display a slider image on the front page. I’ve tried this running on WAMP server, and on a live server. Still got nothing. You need to higher someone competant in technical writing to write your documentation.

Documentation should not contain only bulleted lists of actions in order to complete tasks. Documentation must also contain broad overviews of how the features work, why you designed them that way, in what sort of contexts they should be used, etc.

I’m looking forward to reading your response to the message I sent via your profile, because I paid a lot of money for this confusing mess of a wordpress theme and I’d like to be able to use it. I really don’t want to have to start all over again with another theme. I’ve already put a good 30 hours into designing graphics for this theme, and now I’m just sitting here waiting for you to tell me why it’s not working.

templatesquare

Hi,

Our documentation is clear and most of the buyer can follow the documentation to setup their website as you can see the links that I provide before.

We also include the sql dump, so you can easily import and make the theme work similar with our demo, please read the documentation #10 for the sql dump guide.

A lot of buyers provide their wp admin user and pass to author for easily find the problem, its no problem here…

What’s your site url? You still not provide your site url…

If you have make a lot of modification to the original theme, please try to use the original theme…

thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I used you SQL dump, and it didn’t help. I haven’t made any modifcations to the theme. I’ve just followed the instructions to create a page and added a “featured image” to it. Nothing is showing up in the slider. I’ve tried creating a post with a featured image, and nothing showed up in the slider. I created a profile page with a featured image attached, and again nothing showed up in the slider. I have no idea how to get an image for a post or page to show up in the slider. I’ve read through the documentation several times, and I’m not missing anything. You’re documentation is very short and contains just lists of how to create posts and pages, etc., but doesn’t explain how the functionality works.

I don’t care that your theme works for some other people. It doesn’t work for ME, that’s what I care about.

I’m not going to give you personal information regarding my website in a public forum such as this. I’ve sent you two help requests via the feedback form in your profile, and you still haven’t responded to them. I’ll give you the link to my website if you will respond to me via email.

I didn’t say that your documentation wasn’t clear. I said that it wasn’t complete. It’s missing vital elements that are required in good, competant, documentation.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I have not been able to get the theme to activate properly and have sent two emails to the site you list, one last night and a second just now. When I activated the theme it did not appear anything like the demo. It is very basic, no sliders, no tabs, the other pages are missing, something is not right. Why would this be happening? Why has no one answered my email?

dick.bottorff@gmail.com

templatesquare

Hi,

Please read our FAQ at http://www.templatesquare.com/faq/stylesheet-missing-when-installing-wordpress-theme/

If you still have any questions or problem, please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Thank you Stephen at Templatesquare for entering my website and changing the *.sql (section 10 of Documentation file) so that this works like the demo. This sets it up like what I wanted to buy, the demo version.

Regards.

templatesquare

thanks for the feedback :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
ijango Purchased

Great Theme. Bought it and all is working great.

TS – have one question…

Having an issue with the “read more” link to populate. I didn’t see anything about it in the docs or in theme settings. I found it in firebug under your demo.

Please advise how I may set up blog posts with excerpt only and display the continue reading button? Thanks

PS you can have my login creds any day

@adamnaranjo Please calm down – you can set up new user with admin access to help you.

The theme works great by the way.

“add slider”

give it a title

“add featured image”

upload image

“use as featured image”

Publish

You’ll have a slider image!

templatesquare

Hi,

Please read regarding the read more at http://en.support.wordpress.com/splitting-content/more-tag/

Its default wordpress function…

And thanks for the feedback :)

If you still have any questions or problem, please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

  • Spain
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
jairo Purchased

Hi,

How can I set multiple categories for a portfolio page?

If I add more than one Custom Field category-include to any page only the first one is shown.

I mean, I do add these fields for a unique page:

  • category-include = cars
  • category-include = motorcycles
  • category-include = trucks

Then I view the page only cars are displayed on it.

Where are the other ones?

I tryed category-include = cars, motorcycles, trucks but if fails too.

Thanks again for your support.

Regards.

templatesquare

Hi,

You can add four categories: cars, motorcycles, trucks and vehicles then you can add a post into two categories, the second is vehicles.

Then you can use the vehicles to the category-include…

ex. Mazda -> cars, vehicles Ducati -> motorcycles, vehicles etc

please try…

If you still have any questions or problem, please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

jairo
jairo Purchased

Thanks for your soon anwser. I have just sent you and email. It’s almost 3 AM in Spain, I check it tomorrow in the mornig. Bye

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

To Stephen at Templatesquare support,

You offered to go into my hosting provider phpmyadmin function and make an adjustment to redirect my site but instead you have disabled my site and I am now 5 days without any functionality. No one has replied to me via Templatesquare support since December 29, and it is now January 2, and since I can’t figure out what you did I have no way to reverse or correct it. Help please as I am totally blocked and have no website at all to work on. This is very important to me that it be quickly resolved as I have a business to get off the ground.

Dick Bottorff dick.bottorff@gmail.com

templatesquare

Hi,

I just reply your email…

thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I love the look of this theme and would really like to purchase it. My only reservation right now is that I was really hoping to find a theme that featured shortcodes for Tabbed content. A lot of other themese now feature this and I need it for the design I am hoping to implement with your theme.

Do you have any plans to add this feature? Is it a possible customization to the theme that could be done easily/quickly? Please let me know. Thanks.

templatesquare

Hi,

No, there is no shortcodes for tab.. sorry

thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hello. I need to have separate sidebar menus for EACH individual page instead of the way it is set up by default (I don’t want a general sidebar menu for ALL of the pages, I want each individual page to have a different menu). How can I make this work? Please give me detailed instructions!! Please get back to me ASAP ! Thanks!

templatesquare

Hi,

Please use the menu manager for menu: Click ‘Appearance >> Menus’

If you still have problem, Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Iceland
endor Purchased

I just bought this theme and it is working quite nicely for me. I have one problem though and that is that my special Icelandic letters are not showing in the page title and the page name on the frontpage. The URL is http://skidastadir.gagnavist.is, is there a cufon font replace being used in this? If so the cufon code should be generated so that Icelandic letters can be displayed correctly.

Can the editor help me on this ?

templatesquare

Hi,

Regarding cufon special character, please read our FAQ at http://www.templatesquare.com/faq/why-aou-characters-are-not-shown-with-cufon-fonts/

If you still have problem, Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

  • Bought between 1 and 9 items
  • France
  • Has been a member for 3-4 years

Hello, I would want to show this theme in two languages with two buttons on the home page to switch between french and english text, is it possible ? Do you know something easy to present that option ? Thanks for your help

templatesquare

Hi,

You can use multi language plugin…

thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello,

I love the theme! The only problem I’m having is creating the 3 boxes at the bottom of the home page (the ones with the images and the text). How do you do this?

Thanks!

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
eraynes Purchased

I am having a problem getting started. Uploaded my theme to my webserver but when I tried to activate the new theme this is what I got: Fatal error: Class ‘WP_Widget_Recent_Comments’ not found in /home/p26h9t4g/public_html/wordpress/wp-content/themes/venturex/includes/widgets/ts-recent-comment.php on line 3 Please advise!! Thanks!

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 7-8 years
  • Sold between 1 and 100 dollars
  • United States

Hi, For some reason, my sub-pages are not showing up. I created two sub-pages under “Client Requirements” (Test 1 and Test 2, ordered 1,2 respectively. Any thoughts? The URL is here: http://renterspool.com/icegroup/ Thanks in advance. Ed

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
loulynch Purchased

I need some CSS help putting an oversized logo higher on the page so it centers on the top gray bar.

rosendal/”>http://174.121.152.5/rosendal/

I would greatly appreciate it … thanks

- Lou

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
loulynch Purchased
http://174.121.152.5/~rosendal/
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Daleyy Purchased

Cannot get the main Menu to stay in place… have tried it on newest version going to try it on 3.0 to see if it will be in the correct place??

can you please explain why the main menu is not in the right place?

http://www.hatraders.co.uk

Best regards

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Daleyy Purchased

I have done, still waiting for your response, regards….

templatesquare

I just reply your email… thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Sweden
swecoder Purchased

Hello,

I’m having trouble with the next-page functionality in the portfolio-page..

The issue started recently, after having worked fine for a couple of weeks. Nothing in particular has changed during this time, other than the page title.

The code simply doesn’t seem to detect that there are other pages to navigate to through the wp-pagenavi plugin..

I then updated the plugin, but still no luck.. any idea why this is happening?

Site url: http://www.aroskranar.se/maskinpark/

P.S. how do I add custom fields to pages? I can’t seem to define the category-include custom field to the portfolio-page so it seems like the default first category is always used.

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Sweden
swecoder Purchased

Hmm.. seems like I managed to fix the issue with the page-navi.. added text to the plugin-options.. odd though, since this wasn’t a problem before.. :)

Anyways, about the custom fields for pages though.. how?

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

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