217 comments found

sutho73 Purchased

Hi great theme, I an getting an error with visual composer. It’s saying there’s an update but I cant update, and its messing my layout?

ImanGM

Hello there,

Thank you for purchasing Ventus! If you are using latest version of Ventus (v1.8) and your Visual Composer version is 4.1.2, you could ignore this message for now. I’ll include the latest version of Visual Composer in Ventus v1.9 :)

Thank,
Iman

Hi, I have 4 problems: 1 – On the homepage, under the main slide buble changed the Header area of the Settings, I put a text and a button, but when i apply the change occurs on every page under the home. In the home remains the button whit the text “BUY VENTUS”, how can I change this? 2 – In the documentation contained the information that the subject possessed the Portuguese translation is, where can I find? 3 – In the demo site have a bar whit telephone and email at the top of the site, where do I find this field to configure? 4 – Even logged out of admin panel, in the site appears as quick settings change the color, style of the site (boxed or wide) Boxed flipped. How do I disable this?

Tks.

ImanGM

Hello there,

Thank you for purchasing Ventus!

1. Please kindly open a ticket regarding this issue on http://themique.ticksy.com and give me your site URL and let me check it on your site. I’ll try to check it as soon as possible.

2. As you’ve read in docs, we are working on it and will make it available as soon as possible. But if you need to have it soon, you may translate it by following the instructions in the documentations :)

3. Please go to “Appearance > Theme Options > Header Settings” then set your contact information there.

4. I’m not sure if I’ve got the point properly. Do you mean when you log out of your WordPress admin, the boxed and wide option will replace? If so, please open a ticket regarding this issue too. Please also give me permission to your WordPress admin account and let me check it on your site.

I hope this helps.

Cheers,
Iman

Hi Iman,

I have problem trying to use Shortcodes of the theme or of the Visual Composer. In both cases, whatever shortcode i choose, the windows settings appears normally but when I click Send, the windows becomes blank an a “0” appears, then all is blocked. What can i do? Thanks in advance

Default-user

Hi Iman, I´m afraid not, that is not the problem, the font has changed on the menu, and the bar that usually is at the bottom of the slider (like the theme design is) disappeared.

Default-user

Iman, I reconfigured the settings and all it is normal now. Thanks anyway ;)

ImanGM

Hi,

I’m glad that it’s working fine now! Please feel free to contact me if you have any other questions or problems.

Cheers,
Iman

Hi Iman,

another thing I just thought about: the text editor window is very small when working in the backend mode. Here’s a screenshot of what I mean: Click

I wonder if there’s a way to have the window resize automatically to the available vertical space…?

Cheers

ImanGM

Hi there,

This is something that should be done in Visual Composer and I completely agree with you :) I’ll forward this to them and ask them to improve the style of text editor in next versions :)

Thanks again :)

Cheers,
Iman

Default-user

Ah right, shame on me. Of course this is a Visual Composer thing. Keep up the great work & support! :) Thanks a lot

ImanGM

Oh! Don’t worry, You’ve done the right thing that asked this here because I’ve bundled this plugin in my theme and I should be responsible for its support too ;) Thanks a lot for your great ideas mate :)

Cheers,
Iman

Hello,

I am having trouble with my logo sizing. Where do I go into to change the size?

ImanGM

Hi there,

Thank you for choosing Ventus! The width of logo by default is 100% and it’s height is limited to 75px.

But if you want to give it certain width and height, you should do this by using a code like this in your Theme Options > Custom CSS>


.brand img {
    width: 100px;
    height: 100px;
}

Please let me know if this helps or if you need any further assistance.

Cheers,
Iman

Does this theme work with google fonts or can i implement my own font ? can it customize my own color ? did you have any updated recently ? Cheers

Default-user

Ok i already bought it and i like it ….. I might need some help with fonts i want to use Century Gothic paragraph and title menu can be something similar …Cheers

ImanGM

Hi there,

First sorry for delay in replying back to your comment. It wasn’t on my dashboard and I’ve seen it by change right now.

If you want another font in the supported fonts list, Please kindly open a ticket in http://themique.ticksy.com and I’ll add if for you and will send the required files for this update.

I hope this helps. Please let me know if you have further questions or comments.

Cheers,
Iman

Default-user

I already summited a ticked i hope you all is good , and thanks …looking forward any solution soon

Hi Iman,

My Ventus theme is currently still in version 1.6. How can I get an update to the latest version? The WordPress update page doesn’t give me any update notification, even after I clicked the “Check Again” button. I’m still in the development phase, so it’s in my local machine now.

ImanGM

Hello there,

Thank you for using Ventus! Please kindly follow the instructions in our documentations to upgrade your theme:

http://cdn.themique.com/ventus/docs/#!/upgrade_the_theme

Please let me know if this helps or if you have any other questions or suggestions.

Cheers,
Iman

Default-user

Thanks for such a prompt response Iman! That will do for now. Thanks!

ImanGM

You are more than welcome :)

Hi ImanGM,

Previously in the support area I asked you about fixing Menus that are on the Right side widget area when the theme is in WIDE mode, as the menu is not wide enough to fill in the widget area and doesn’t look very good. You mentioned that you would fix this and release in a future update, however it’s been over 4 or 5 months since we had this conversation and it still has not been implemented in the latest release.

Please, PLEASE, implement this for the next update (1.9), thanks!

ImanGM

Hi there,

Thank you for your feedback. You are right. For some reasons I wasn’t able to include this update in Ventus v1.8 but I’ll include it in v1.9 for sure.

Thank you for your notice again :)

Cheers,
Iman

I got your message from the support center but I might need your help …would you add on me Skype or please send me your Skype i will add you and we talk there.

ImanGM

Hello Francisco,

I would appreciate if you continue this through ticksy and this way I could help better :)

Please update your ticket if you have any doubt on how to use the method that I’ve suggested there, so I’ll help you to make it out :)

Cheers,
Iman

Before I get diggin’ too much into this theme…. Is there an option to not have a slider? If so, do you have any examples of sites, or demos that don’t have the slider?

Thanks!

ImanGM

Hello Brad,

Do you mean you want to make a page that does not have Revolution Slider? If so, yes you can…

Just edit your homepage and in “Themique Page/Post Slider Options”, choose none or whatever you wish. By the way, I’m not sure if this is what you are looking for so please let me know if this helped or if you have any other questions or problems.

Cheers,
Iman

hamun Purchased

Hi I’ve notice that when I enable sticky Menu, under header setting, the website does not display properly in IE.

Is this a bug or something I’ve done.

Regards, Hamun.

ImanGM

Hey Hamun,

Thank you for purchasing Ventus! Would you please give me your site URL and let me check it for you?

Thanks,
Iman

ImanGM

Me again,

I was checking the tickets and it seems your ticket is answered by Negar and she is working on it. So please ignore my message and continue with the ticket :)

Thanks,
Iman

Hi there,

We are having a problem with Revolution slider, when creating a new slide and adding layers with an animation to the slide the animations are not taking effect and instead looks like its using the default fade animation.

Please can you assist?

ImanGM

Hi,

Thank you for using Ventus! Please kindly open a ticket in http://themique.ticksy.com and give us your site URL and access to your WordPress admin and me of one of my support staff will check it as soon as possible :)

Cheers,
Iman

alikros Purchased

Is there a way to disable responsiveness?

ImanGM

Hello there,

Thank you for purchasing Ventus! No, it’s not possible through theme options. Ventus is based on bootstrap grid and it’s fortunately (and in this case unfortunately) fully responsive.

By the way, If this is a very important thing for you, I would recommend you to find a developer in Envato Studio and hopefully they will be able to help you with this customization :)

Please let me know if you have any other questions, problems or suggestions.

Cheers,
Iman

jb_sigit Purchased

Hi Iman,

My website is behaving weirdly here: http://diffrntdigital.com/about/ http://diffrntdigital.com/what-we-do/ The slider heading is not showing there.
ImanGM

Hi there,

Sorry for delay in replying back to your comment. I didn’t notice there is a new comment there.

I’ve checked these pages but I think they are working properly. Would you please be more specific about the issue?

Please update me and I’ll try to help as soon as possible.

Thanks,
Iman

frezs39 Purchased

Hi,

still loving this great theme! Is it working with WP 4.0? If not, when are you going to release an update?

Cheers

ImanGM

Hi there,

Thank you for using Ventus! I’ve checked latest version of Ventus with WordPress 4.0 and it’s working properly with it.

By the way I’ll release a new version with the latest version of Visual Composer and Revolution Slider and also some new improvements in the theme itself very soon :)

So for now, you may feel free to use WordPress 4.0.

Please let me know if you have any other questions, problems or suggestions.

Cheers,
Iman

Hi ImanGM,

I was wondering when you would be releasing the latest version of Visual Composer and Revolution Slider plugin?

Thanks!

ImanGM

Hi there,

I’ll release a new update for Ventus within the next week. So please stay tuned and upgrade to the latest version once it’s released on ThemeForest :)

Cheers,
Iman

Default-user

Thanks for the quick reply. I’ll be on the lookout for those updates.

Have a good one!

ImanGM

You are more than welcome! :)

Hi ImanGM, hope your doing well. Still looking forward to 1.9 and the wider right side column for side bar menus in the wide mode…

I was wondering, is there any way you might be able to include an ability to set team member photo links to be selectable between enlarging the team members photo (as it does now by default) or going to a custom link? I want to make custom bio pages for each of the team members and I want to be able to link that to those pages. Also would be nice if their names were also clickable as well.

Anyway, if nothing like this will be in the update I will somehow figure out how to do this or edit the theme files, I’m not sure. Thanks and let me know.

alvarezcyberx

nevermind that previous issue I just mentioned about the social links.. I just needed to add http:// first… which fixed it, so no issue there

ImanGM

Hey Alvarez,

Glad you’ve figured out it on your own. I’m just sending this to make sure your issue is fixed and you don’t need my help on it.

Cheers,
Iman

alvarezcyberx

Ya that issue is fixed, but like you mentioned previously, can you send me the instructions on what files to edit so that I can use custom links for the team member links instead of the default link (which enlarges the team member photo)? you could send to it to support@hscentralrealty.com or let me know if you have a better idea

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