207 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I have imported all files and followed the instructions to the T. However, when I add a photo regardless how big, it keeps centering it in the the Slideshow area and it does not display like the Demo site.

http://diengineering.com/home
ImanGM

Hey Eder,

Thank you again for purchasing Ventus! :) I’ve answered your question in your ticket. By the way I’m just sending the forum URL here to let other users with same question to find their answer sooner just like you :)

http://forums.themique.com/topic/how-to-full-width-slider-on-homepage/

Would you please check it and let me know if you still have any questions, comments or suggestions?

Thanks, Iman

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
uops Purchased

Hello, I wanted to congratulate the beautiful and functional template, the best I’ve bought so far. Verify that the demo has different images on “Home: Background Slider” How do I put different background images on slider in main page?

Do you have a support forum?

thank you and congratulations for the beautiful work.

ImanGM

Hello Uops,

Thank you for purchasing Ventus and also for your kind words! :)

Yes, here is our ticketing system and of course you can open public tickets to make them available for other users: http://themique.ticksy.com

Also we have installed a new support forum on http://forums.themique.com which will be more active in a few days :)

The background images on demo are added in “Revolution Slider” which is included in Ventus.

With Revolution Slider, you can setup multiple slides for each page. Just use your images as your slide background (You can also add more layers on each slide).

I would recommend you to read this article before starting with your slider:

http://forums.themique.com/topic/how-to-full-width-slider-on-homepage/

Following this article will make your slider full width and your background images on each slide will fill the whole slider area just like demo site.

Please also take a look at your Ventus downloaded package from ThemeForest and file revslider_docs.zip in documentation folder. This is the full documentation of Revolution Slider.

Please feel free to contact me if you have any other questions, comments or suggestions.

Cheers, Iman

uops
uops Purchased

Hello Iman, error in align logo.

verify.

image link the error: http://img11.imageshack.us/img11/8558/57dk.png

Thanks, good work for you!

Att, G. H. A

ImanGM

Hi there,

If you want to use header with top contact bar header, you should add at least one social element in your theme options. Please see it below:

http://forums.themique.com/topic/how-to-use-header-with-contact-bar-and-social-elements/

Please let me know if you have any other questions or comments.

Cheers, Iman

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
theiner Purchased

Question: Is it possible to add custom PHP to the theme that will not overwritten by an update?

ImanGM

Hi there,

A good solution is to add a child theme and customize it. This way you are able to update your theme without overriding your customized files.

Child themes are developers best friend :-)

http://forums.themique.com/topic/how-to-create-a-child-theme/

Please let me know if you have any other questions or comments.

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
uops Purchased

Hello Iman, error in align logo.

verify.

image link the error: http://img11.imageshack.us/img11/8558/57dk.png Thanks, good work for you!

Att, G. H. A

ImanGM

Hi there,

If you want to use header with top contact bar header, you should add at least one social element in your theme options. Please see it below:

http://forums.themique.com/topic/how-to-use-header-with-contact-bar-and-social-elements/

Please let me know if you have any other questions or comments.

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

When I enabled contact form 7 with a numeric slider, it doesn’t render right in this theme. I’d like to create a numeric slider in my forms similar to this: http://www.therocketfactory.co.uk/planner.php

Default-user

I’m also trying to add a contact form to the home page (because I don’t want one at the footer) except I cannot seem to get it formatted properly to have the fields autopopulated, and cleared when you type in them…just like you do in the footer form. How can I get a form to function like the footer on the main pages?

ImanGM

Hello philldogger,

For the first question, I would ask you to open a private ticket in http://themique.ticksy.com and let me check this on your site. I have to see how it looks right now to be able to help on this. Thanks.

About contact form on homepage, do you mean that you want use placeholders on your fields? If this is what you need, you should use watermark property on your fields in contact form 7.

I’m currently on a vacation and will be back tonight and send you the sample codes but you can find sample usage of watermark property by editing your current contact forms if you’ve imported Ventus demo data.

Sorry for delay, I’ll help better when I’m back :-)

Cheers, Iman

Default-user

watermark…thanks, I don’t know how I missed that.

ImanGM

Hello Philldogger,

I’m just updating this because I didn’t receive any ticket for your first question. Did you fix it by yourself? Would you please update me on this?

Thanks, Iman

  • Sold between 10 000 and 50 000 dollars
  • Germany
  • Has been a member for 1-2 years
  • Exclusive Author
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items

great work on this , i love it :) But i have a problem when i want to install the plugins ( MetaSlider and Contact Form 7 ), i get the following error message:

object(WP_Error)#449 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(218) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(80) “There are no HTTP transports available which can complete the requested request.” } }

Something went wrong with the plugin API.

I dont know what to do, because im not that familar with wordpress.

I’ve also send you an email.

Cheers, Eric Prochnow

ImanGM

Hello Eric,

Thank you for purchasing Ventus! What I can understand from this error is that your server is not able to connect to wordpress.org to download these two plugins. The first thing that I would recommend is to try to install them later (may be now) and if it didn’t help, please go to the following URLs and download these plugins manually and install them just like any other plugins manually by uploading them into your WordPress.

Http://wordpress.org/plugins/ml-slider/ Http://wordpress.org/plugins/contact-form-7/

Please let me know if this helped. If it didn’t worked properly, please open a private ticket in http://themique.ticksy.com and let me check this on your WordPress admin if it’s possible.

Cheers, Iman

EricProchnow

thank you for yur quick answer , now they are installed correctly.:)

But i have started to work with the theme yesterday, and there is a problem with the design. The edges are cutted at both sides :

http://i.minus.com/ibwwHJLuA65zuY.png

(I hope the screenshot shows what i mean)

Also its not possible to change the color, the header version or the background style.

Did i installed anything wrong ?

Cheers, Eric

ImanGM

Hello Eric,

Good to hear that the previous problem is fixed :) About this new issue, I guess you have a small problem with your installation which can be fix easily.

Would you please follow the instructions in the following article in our forum?

http://forums.themique.com/topic/common-problem-theme-options-are-not-working/

Please check this and let me know if this helped. If you still have any other problems after following this article instructions, please open a private ticket in http://themique.ticksy.com and let me check this on your site.

Cheers, Iman

EricProchnow

Awesome, it works perfectly ! Thank you very much for your quick help, i will definetely give a 5 stars rating on this ! :)

If i have problems in the future i will open a private ticket on the help page.

Looking forward to see your upcoming projects :)

Eric

ImanGM

Hello Eric

Thank you very much for the 5 Stars! I just received it ;) Please always feel free to contact me if you have any other questions, comments or suggestions :)

Cheers, Iman

  • United States
  • Exclusive Author
  • Has been a member for 1-2 years

Hi Iman , Are You Iranian !?

ImanGM

Hello HosseinAsgari,

Thank you for your interest in me! :) No, I’m Persian ;)

Cheers, Iman

HosseinAsgari

Farsi Ke Mituni Harf Bezani ? :D Dada Chanta Soal Vase Barname Nevisi Web Dashtam , Kasi Peyda Nakardam Azash Soal Konam !

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi ! I’m thinking of buying your theme.

I only have one question: about the prices tables, is there a woo commerce or something to make people buy a service on your website ? (paypal system or i don’t know)

Thanks a lot

Regards

ImanGM

Hello marine0211,

Thank you for your interest in Ventus! Next version of Ventus will be available tomorrow and it will support WooCommerce as well.

Of course in WooCommerce, you should add your products and product’s template is different with price tables.

Please let me know if you have any other questions, comments or suggestions.

Cheers, Iman

Default-user

Ok thanks. And on the Pricing page, in the package column, you have “Sign Up”. Where does it lead to ?

ImanGM

Hello again,

These buttons can be customized to anything you wish. For example you can change the title to “Buy Now!”, “Learn More”, or anything else that you wish. Also you should put your own links on them. Maybe you should link them to a page, to a WooCommerce page or anything else that you want.

Please feel free to contact me if you have any other questions or comments.

Cheers, Iman

Default-user

Thanks a lot for all your answers. This theme looks like heaven !

I’m gonna buy it!

Default-user

Do you know why my nav menu is in black ? How can I have the same colors as your demo ? http://jonas-brothers.fr/

Thanks a lot

ImanGM

Hello again,

Thank you for purchasing Ventus! I’ve checked your site and it seems that you have found how to put menu on your site but your theme options are not imported properly. Would you please follow the instructions in the following article:

http://forums.themique.com/topic/common-problem-theme-options-are-not-working/

This should fix your current issue :)

Please let me know if this fixes your issue. If you have any problems after following the above article, please feel free to open a ticket in http://themique.ticksy.com and I’ll check it for you.

Cheers, Iman

Default-user

Iman, thanks a lot for all your answers.

Still have one question: i don’t know how to put the Themique Power ShortCodes about Services in 3 or 4 column like in the demo. (example on my website)

Thanks !

ImanGM

Well in short, you should use Visual Composer page builder to create rows and columns in your page. Then add some text blocks and add a service shortcode in each column.

If you open a ticket in http://themique.ticksy.com, I can send a better how to with more details and screenshots to let you understand this better and faster.

So, May I ask you to send a ticket please? :)

Thanks, Iman

ImanGM

Me again,

I’ve found a public ticket in our ticketing system which will help you on this. Would you please follow the instructions in this ticket?

http://themique.ticksy.com/ticket/103658

I guess this is exactly what you are looking for :)

Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers, Iman

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Example page: http://tada.net.ua/ventus/o-fonde/

1. The page has no title. I guess it must be published automatically. 2. Breadcrumbs looks weird – yes it’s cyrillic, and i use DB with utf-8. 3. The menu in the left column seems broken, when list item set in two lines. 4. On the page, if I try to set a background image for the slider block – it’s appears like a single image with tag, but not as background. 5. Contact page http://tada.net.ua/ventus/kontakty/ – I want to be able to manipulate the map, and even if I delete options in contacts.php (panControl, zoomControl etc) – card still can not be controlled.

The solution?

ImanGM

Hello Rebekkasharp,

Thank you for purchasing Ventus!

May I ask you to send me a ticket in http://themique.ticksy.com and let me check these issues on your WordPress installation?

I’m asking this because I guess I can guide you better with images and screenshots on the support forum. Here, I’m limited to texts and it’s not enough to provide a good support :)

Please just open a private ticket and copy this comment content in it and I’ll respond to it very soon.

Thanks, Iman

Default-user

Good day, i did it, please check.

ImanGM

Hey Rebekka,

Thanks for the ticket :) I’m working on my tickets and I’ll be on yours in a few minutes…

Cheers, Iman

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

I am really interested in this theme. But before to buy it I would like to ask you if it’s easy to add a custom post. Basically, I need to create a portfolio of hotels (with a gallery, description, location, accommodation) and I want to use the filter for the countries.

Can I do that easily with Ventus?

ImanGM

Hello Canchelm,

Thank you for your interest in Ventus! Actually I’m not sure if it’s easy or not because it somehow depends on your PHP and WordPress skills. I’ve tried to keep my codes clean and I would gladly help you to make your own post type for Hotels. You should duplicate some codes and rename some parameters in some files. That’s it! :)

Please let me know if you have any other questions or comments.

Cheers, Iman

Default-user

It’s not my first website with Wordpress but my skills in Php are pretty basics… But if you are happy to help me with this, I’ll buy your theme :)

ImanGM

Me again,

So if it’s not your first time, then I should say it’s easy to make your own post type. About me helping on this, I’m always happy to make you happy! :)

Please open a ticket in http://themique.ticksy.com if you’ve decided to buy Ventus and let me know what fields you would like to add and I’ll help you to make it.

Thanks again, Iman

Default-user

Great! I come back to you soon. ;)

ImanGM

Hey Marius.

Thank you for purchasing Ventus! :) I’ve got your ticket. We will do this together :)

Please feel free to contact me anytime.

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

In price table, can i add more features? Or only 5? Have another way?

ImanGM

Hello Steffenricardo,

Thank you for purchasing Ventus! Unfortunately it’s not possible without customization. I would like to ask you to open a ticket in http://themique.ticksy.com about this and I’ll try to help you to add another item in it if it’s something that you have to add to your website :)

Please feel free to contact me if you have any other questions or comments.

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, great work, will there maybe be a html version to purchase? Thanks

ImanGM

Hello brdaidoline,

Thank you for your interest in Ventus! Ventus HTML version is available here:

http://themeforest.net/item/ventus-responsive-html-template/3918342

Please note that I’ve done some changes in the WordPress version and it’s not 100% similar to HTML version (But 90% similarity is guaranteed! ;) )

Please let me know if you have any other questions or comments.

Cheers, Iman

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester

Highly detailed ‘pre-sale’ question about to happen, ready?

I like the theme because of one simple little thing

– the drop down triangle [nav-active-arrow] and the client I’m wanting to use this design for is http://areawaste.com Check out his logo. (minus the goofy flowers! ..of course) Now, notice on his logo how the bottom left of the ‘A’ in the word ‘Area’ drops down a bit?

What I’m wanting to do is change the 3 sided triangle into a ‘four sided’ parallelogram that will look like (kinda hard to describe in text) the ‘extra’ part of the ‘A’ that’s hanging down from the word ‘Area’.

Once I change it, will it affect any of the padding around the menus or any other function of the theme?

Thanks! -Brad

ImanGM

Hello Brad,

Thank you for your interest in Ventus! I’m currently using CSS border property to make the triangles. What you need is not possible with pure CSS and you should create an image too look like the bottom of your client’s logo and set it as the background image of the nav-active-arrow in Custom CSS section of the theme.

If you want to change this only for the main menu, it’s easy and you can do this in a few minutes. But if you want to change it on all the triangles, then you should do more Custom CSS on the theme :)

Please feel free to contact me if you have any other questions or comments.

Cheers, Iman

bradgriffin

Thanks Iman. I’m in!!

ImanGM

Hey Brad!

Good to hear it! :) Please let me know if you have any other questions or comments. If you’ve bought Ventus already, you are welcome to send me a ticket on http://themique.ticksy.com and I’ll help you to make this customization on your Theme.

Cheers, Iman

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am installing this theme for a client. I am facing some issues, thought you might be able to help me. issues are as follows; 1. Slider wont aply like the demo site, I am still having top and bottom borders; 2. I need to chagne the icons (mobile, computer, search etc) in featured area(circles below the sider). how can I do that? 3. I need to change the font of the site; where can I do that?

thanks

ImanGM

Hello Max_umar,

Thank you for purchasing Ventus! This can be done in Theme Options and Themique ShortCodes.

May I ask you to open a ticket in http://themique.ticksy.com and just copy and paste the content of this message there?

This way I’m able to help you with more details and screenshots as well :)

I see that you don’t have a purchased badge on this page. I guess that your client is purchased Ventus. So please take the purchase code from the client to be able to use it in the ticketing system because our ticketing system requires it.

Thanks again. Iman

Default-user

HI, well, I have been playing around with your theme for over two weeks, and my cleint is in a little bit of bad mode… so that wont be possible right now … I will appriciate if you can help me so I can be back on good terms with them.

thanks

ImanGM

Hi max_umar,

Please let me know how can I help and I’ll try my best to help you start the website of your client.

By the way, I wish that you understand that without purchase key, it’s not possible for me to provide support just like other users. I hope you can talk to the client and get the purchase key from him/her :)

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’ve just installed the Ventus theme in Wordpress, how do i include the demo files? I found the xml file in the demo folder…

ImanGM

Hello Tate74guitar,

Thank you for purchasing Ventus! I’ve write this how to in Ventus documentations. Here is the online version:

http://cdn.themique.com/ventus/docs/#!/quick_start_your_site

Please note that you don’t need to download “demo XML content” from documentation page and what is included in your package is up to date.

Please follow the instructions and let me know if you have any other questions, problems or suggestions by sending me a ticket in http://themique.ticksy.com :)

Cheers, Iman

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years
bigwax Purchased

Awesome theme and great documentation!

Is there an option to disable the header / footer bubbles depending on the page?

Default-user
bigwax Purchased

And by that I mean completely remove the bubble. I already understand how to set the default text and buttons.

ImanGM

Hi,

I guess I’ve already answered a ticket of you, so thanks again for purchasing Ventus and thanks for your kind words. Beside documentations, please take a look at the following URLs. I’ll try to add more useful articles in the future to the forum:

http://forums.themique.com/forum/ventus-unique-multi-purpose-wordpress-theme/how-to/

http://forums.themique.com/forum/ventus-unique-multi-purpose-wordpress-theme/common-problems/

OK, now your question. If you want to remove bubbles completely, you should go to “Appearance > Theme Options” and then click on “Custom CSS” tab and add this code there:
/* Remove header bubble area */
.head-bubble {
    display: none;
}

/* Remove header triangle */
.body-wrapper > .container > .relative > .bubble-triangle {
    display: none;
}

/* Remove footer bubble area*/
.footer-bubble {
    display: none;
}

This will remove bubbles from all pages. But if you want to remove bubbles from certain pages. I would recommend to send me a ticket in http://themique.ticksy.com and I’ll help you to create a template which does not have any bubbles on it :)

Please feel free to contact me if you have any other questions or comments.

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mhonda Purchased

hi, I just purchased you theme. However, none of the theme options are working. When I press the button to upload (blue square with cross) nothing happens. I tried changing the color and nothing happens.

Please advise.

Default-user
mhonda Purchased

Update. Tried updating permissions to both style.cc and dynamic.css, but with no luck. Again, just clarifying, the ‘theme options’ UI does not work. I can’t change theme accent colors, different layouts – boxed, full width, etc.

Looking forward to hearing from you.

ImanGM

Hello mhonda,

Thank you for choosing and purchasing Ventus! I guess that I know what’s your site problem. I’ve written an article in our new forum regarding this issue, which I hope that it will help you to fix this issue:

Would you please follow the instructions in this page:

http://forums.themique.com/topic/common-problem-theme-options-are-not-working/

After you did it, please let me know if this helped or if you are still experiencing some difficulties with your site and I’ll try to help you on your questions and issues.

I would really appreciate if you send me your issues in http://themique.ticksy.com because this way I can help better and even faster :) Thanks you.

Cheers, Iman

Default-user
mhonda Purchased

hi Iman, Thank you for the reply and support.

Unfortunately, it did not work. Also, I tried to submit a ticket but I cannot find my purchase number. I looked in the license document I received when i downloaded, but no luck.

Is there another option to for support?

matt

ImanGM

Hey Matt,

Please take a look at the following image. It will help you to find your purchase code.

http://forums.themique.com/wp-content/plugins/Aqua-Verifier-master/img/find-item-purchase-code.png

Well, it’s possible and there is no %100 rule for asking support in our ticketing system. For example you can contact me by email by filling the contact form on my profile page here:

http://themeforest.net/user/imangm

But I do recommend to find the purchase code by following the above how to and send a ticket because it’s the best way that I can help you :)

For example, I’ve answered all of my tickets today but didn’t checked my emails yet ;)

Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers, Iman

Default-user
mhonda Purchased

hi Iman, I found the purchase number!!!

thank you. I’ve just submitted a ticket.

Looking forward to your support.

m

ImanGM

Hey Matthew,

Yeah, I’ve got it and it’s answered as well. Thanks for using the ticketing system :)

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hello,

Do you install the theme to look like the demo as part of a service for buying the theme?

I know some developers do that for some of the Magento and Wordpress themes themes I have bought, but I did not see if you dod this or not.

Let me know.

Thanks

ImanGM

Hello Juan,

Thank you for your interest in Ventus! I’ve put a demo file in the Ventus package and an easy to use how to in the documentations to let you do this easily in just a few minutes (Please note that images are licensed and are not included in the demo content).

By the way installing the theme is not something that I can include it as a part of my services but I can help you if you feel that it’s hard for you to do so.

Please feel free to contact me if you have any other questions or comments.

Cheers, Iman

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I purchased your theme. I cannot change the color sheme? When i change it to another color it will not changing at all?

ImanGM

Hi there,

Thank you for purchasing Ventus! I’m not sure if this is your case, but if once you save your theme options, it will revert to green color scheme it means that your theme options are not imported properly. But don’t worry, it will fix easily. I’ve written an article in our new forum about this problem:

http://forums.themique.com/topic/common-problem-theme-options-are-not-working/

Please follow the instructions in this article and let me know if this helped or not. If it didn’t help, please open a ticket in:

http://themique.ticksy.com

and give me permission on your WordPress (if it’s possible) and I’ll check it for you.

Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers, Iman

Default-user

Hi Iman,

I already tried that solutions but that is not working :(

I already opened a ticket. Please help.

Cheers

ImanGM

Hello again,

Don’t worry about it. We’ll fix it together :) I’ve updated your forum post but as I need your WordPress admin account to check it, I would like to ask you to open a ticket in our ticketing system that I’ve sent its URL in the previous message.

Waiting for your ticket :)

Cheers, Iman

Default-user

I’ve done that ;)

ImanGM

I’m on it ;)

Default-user

Thank you for all your fast responses. I realy can recommend the people to buy this theme becease you get diamond-support!!

ImanGM

Wow! Thank you for your kind words! I’m very happy that you are happy with Ventus! :) Please feel free to contact me if you have any other questions or comments…

Cheers, Iman

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am very pleased with the flexibility and most importantly with the support of this theme. Iman will help you and will do so promptly! What else can you ask for? Many thanks!

ImanGM

Hey Attila,

Thank you very much for your kind words. I really appreciate it and I hope that I really deserve it :) Thanks!

Cheers, Iman

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