royalsoft

royalsoft does not currently provide support for this item.

130 comments found.

Hi, I have a problem with a module on the home page set to “featured”. The module is not only visible in the home page. I followed the advice of “From admin panel Go to the Following path extensions-> template manager-> venus-default-> advanced. Bottom of the advanced tab you will find Component Area. Select” no “and save it …” but the what does not change. Can you help? thanks Manuela

Please email us for support. Our support team will help you.

Thanks

beta713

beta713 Purchased

Hi Having issues with two things, firstly we have emailed you regarding the template and Jomsocial we have a conflict when we change template jomsocial works & we have an issue with the menus. please reply to the email.

beta713

beta713 Purchased

hello, I do not seem to get a reply!!!

My company purchased this template from you in Feb / March 2014 from Theme Forest and we are having an issue with the website loading on the Google app for Ipads. It just breaks all of the time or it simply does not load.

It loads on all browsers via desktop fine, it also does well on Google Chrome/Safari on the Ipad, however.. it will NOT load when using the Google App for Ipad. For some reason this template seems to have a few odd issues that I have not encountered with other templates. Please help? I have already emailed your support email softworld24@gmail.com. Thank you.

I still have not heard anything back about this? I have emailed you and still nothing. I need help with this issue?

Still no reply? It’s been a month and no reply?..

THIS SELLER HAS NOT REPLIED TO MY QUESTION FOR A MONTH. I PURCHASED THE TEMPLATE BUT RECEIVE NO SUPPORT OR CORRESPONDENCE. YOU CAN VIEW MY PREVIOUS COMMUNICATION ATTEMPTS BELOW. I HAVE ALSO EMAILED TWICE AND RECEIVE NO RESPONSE. BUYERS BEWARE!!

Hi I have problems with a module RokSprocket I followed the manual and quick start but I could not and I do not know, I need your help :( thank you very much

dtf099

dtf099 Purchased

Hi, Wanted to view your Venus Joomla template but the demo link doesn’t go anywhere – have tried on three different browsers so it must be the link. Can you provide a link that works to view the template. Thanks.

Hi, is this template compatible with 3.4?

How to enable share option on the top right corner????

I followed your documentation kindly reply me.

For more details check your e-mail.

Please check your email

No more support ? Are you serious ?

Please check your email

No more support… apparently this is true. I emailed support and they do not respond at all.

We also bought this template and now I have a problem and are now stuck. It looks like we wasted our money investing into this developers work.

Please check your email

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