I have a problem with a module on the home page set to “featured”. The module is not only visible in the home page. I followed the advice of “From admin panel Go to the Following path extensions-> template manager-> venus-default-> advanced. Bottom of the advanced tab you will find Component Area. Select” no “and save it …” but the what does not change. Can you help? thanks Manuela
Please email us for support. Our support team will help you.
Hi Having issues with two things, firstly we have emailed you regarding the template and Jomsocial we have a conflict when we change template jomsocial works & we have an issue with the menus. please reply to the email.
hello, I do not seem to get a reply!!!
My company purchased this template from you in Feb / March 2014 from Theme Forest and we are having an issue with the website loading on the Google app for Ipads. It just breaks all of the time or it simply does not load.
It loads on all browsers via desktop fine, it also does well on Google Chrome/Safari on the Ipad, however.. it will NOT load when using the Google App for Ipad. For some reason this template seems to have a few odd issues that I have not encountered with other templates. Please help? I have already emailed your support email email@example.com. Thank you.
I still have not heard anything back about this? I have emailed you and still nothing. I need help with this issue?
Still no reply? It’s been a month and no reply?..
THIS SELLER HAS NOT REPLIED TO MY QUESTION FOR A MONTH. I PURCHASED THE TEMPLATE BUT RECEIVE NO SUPPORT OR CORRESPONDENCE. YOU CAN VIEW MY PREVIOUS COMMUNICATION ATTEMPTS BELOW. I HAVE ALSO EMAILED TWICE AND RECEIVE NO RESPONSE. BUYERS BEWARE!!
I have problems with a module RokSprocket
I followed the manual and quick start but I could not
and I do not know, I need your help
thank you very much
Wanted to view your Venus Joomla template but the demo link doesn’t go anywhere – have tried on three different browsers so it must be the link. Can you provide a link that works to view the template.
Hi, is this template compatible with 3.4?
How to enable share option on the top right corner????
I followed your documentation kindly reply me.
For more details check your e-mail.
Please check your email
No more support ? Are you serious ?
No more support… apparently this is true. I emailed support and they do not respond at all.
We also bought this template and now I have a problem and are now stuck. It looks like we wasted our money investing into this developers work.
I bought your business template.website: http://jd.uedc.com.cn/index.php/en/gongcheng-anli-2 Successfully installed, the case page has a problem, click on the small picture display exception. Please help.Please reply as soon as possible, I’ve sent a message, but did not receive a replyemail:firstname.lastname@example.org
I have a question before I purchase your theme, can it be used with the helix3 framework?
I have problem with Joomla 3.4. What can i do?
we don’ wanna buy templates from you if you plan on ditching them when new versions of Joomla! come out… Do you plan on updating this template to be more compatible with j3.4 or not?
i see some issues with mobile now as joomla progresses. Mobile menu is messed with. can you update this template, it really is a great template.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details