94 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years
arbeni Purchased

Hey there,

I would like to let you know that I have downloaded the latest version of the Venus theme but it looks like you forgot to update the version number…because in the template it says it is an older version thanks

arbeni
arbeni Purchased

hi….I noticed that while editing from the frontend editor it breaks the shortcodes (loads the shortcodes as HTML) so even just by clicking save it breaks the page

royalsoft

Hey arbeni !

Thank you so much for information about the version number. Friend, You can’t edit shortcode from frontend. Because When you try to editing from fontend then it breaks the shortcode html structures.

Thanks

arbeni
arbeni Purchased

I have setup some users to be able to edit those articles from frontend. So, after clicking save from Frontend the original article formatting is lost! I then have to manually reenter shortcodes in the frontend.

royalsoft

Friend, You don’t use shortcode for those part which you want to edit from frontend , better you can use bootstrap 2.3.x for those specific part. Beacuse shortcdes is the helix framework feature and it comes from helix plugin. So, we can’t customize it. Hope you understand…

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
can you send me shortcode for create this page? http://royalitsoft.com/joomla/venus/index.php/2013-05-26-17-08-01/contact-2 i like so much this layout!!!
royalsoft

Hey jeunetravel !

Thank you for choosing Venus Template. For contact 2 page we used joomla contact from. Maps displayed by Map Shortcode . Right side company address displayed by custom html module.

For More details email us : softworld24@gmail.com

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cr8tv Purchased

As said previously, a really great template – BUT – because it’s using HelixII, there’s a major problem with JoomlaTools Docman/Fileman. If you rely on these extensions, wait until the issue with Helix II is fixed. Right now, using Venus, you can’t upload files or documents from the frontend. See here for details

royalsoft

hi, we will take a look about this issue.

thanks

Default-user
cr8tv Purchased

Hi – any news on this yet please? There’s no feedback on resolution on the Joomshaper support forums apart from disabling error reporting in the global config – which doesn’t work. As mentioned, all functions work fine from the backend and with the default protostar template. Sorry to bug you but it’s a critical feature of an internal site. thanks.

Default-user
cr8tv Purchased

Workaround posted on Joomshaper (helixII devs) web forums here: http://www.joomshaper.com/forums/question/system-helix-framework-plugin-not-working-with-docman

royalsoft

Happy to know that you got the solutions…. :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Spain

I´ve purchased this template. Can I use the last version of this theme with Joomla! 2.5.

Thanks :)

royalsoft

Hey publicitis !

Thank you for choosing Venus Template. Dear, Venus Template only both joomla 2.5.x and joomla 3.2.x . So, you can use venus template only within your existence joomla 2.5 site. For any assistance please email us : Here is our support email ID : softworld24@gmail.com

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

We purchased your Venus template and designed a website for our client based on this template. We are running into serious issues when someone tries to contact through the website. It simply says “email not sent”, even though the email was sent and my client has received the email. The problem seems to be very RANDOM. It happens to one person and not the next.

Our server is saying it is because the module contact – sp contact is out of date and does not work on 3.0 or higher for Joomla.

This is a HUGE problem for my client because his clients do not think the email is going through.

PLEASE PLEASE HELP US. SEND US INSTRUCTIONS OR SOMETHING ON HOW TO FIX IT. Thank you.

Default-user

What is interesting is the email module is set up to say ” Email could not be sent ” when a message fails. So we are curious as to where this “email not sent ” error is coming from?

Default-user

Could this be an Internet Explorer issue? It seems to happen constantly in the latest version of IE.

Default-user

I also emailed you at softworld24@gmail.com today. Title of email is HELP URGENT – VENUS TEMPLATE

Thank you.

royalsoft

Hey chrisjameson !

We got your email. Please check your email inbox. Our support teams already replied about your issue.

Thanks

Default-user

Thank you. I replied to your email but have not heard back from anyone yet. I look forward to your reply.

royalsoft

Hi, Please check your email. Our support team replied you.

Thanks

Default-user

Hello – I received your email. Thank you. However, My concern is you stated you applied an update to the sp quick contact form. However, I see online that there is no update for this component, so I was simply wondering what update you applied, so if I buy this template again, I do not have to worry about it happening again. Thank you again for your responses.

royalsoft

Hi, thank you for interest to purchase again our Venus Template. If you face any problem our support team must help you…..

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Mate,

I’ve tried using the module class sffixes and they don’t work can you please help me.

I want to get this to work portfolio-style1-column3. Am I typing it right.

Thanks,

Dion

royalsoft

Hey Olivehasarrived !

Thank you choosing Venus Template. Here is the module class suffix list . May be you want to use fist module class suffix “portfolio-style1”

portfolio-style1 (Portfolio Style 1 Three Column)

portfolio-style2-column3 (Portfolio Style2 Column3)

portfolio-style3-column3 (Portfolio Style3 Column3)

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
grefun Purchased
Hi, can I make the DropDown Menu longer? http://test.lianglian.com.tw/index.php/eng/
royalsoft

Hey grefun !

Thank you for choosing Venus Template. Could you please explain details ? Actually I am not clear about “DropDown Menu longer” . I can see your website, you have used many items for dropdown menu. Better you share the screenshot…

Here is our support email ID: softworld24@gmail.com

Thanks

Default-user
grefun Purchased

please see the screenshot http://ppt.cc/sGta

royalsoft

You can add too many menu item . I can see your last item name “export project” . Just add another item it will auto increase.

Note: If you want to change the width for dropdown menu then from template parameter you can increase the dropdown menu width. Go to the template manager->venus-default->menu->column width

For more details email us….

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I love this template but all these comments about this and that is pissing me off.

royalsoft

Hey agitech !

Thank you for interest about Venus Template. Don’t worry please see the template rating, we many happy clients and after using venus template they gave 5 start rating. Our support team is very helpful and dedicated for clients..

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sivus Purchased

Hi there, can you tell me how to make table-responsive bootstrap table to work in the template?

royalsoft

Hey sivus !

Thank you for choosing Venus Template. You know we used bootstrap 2 for canvas template. Please use the bootstrap2 class for table. then you will get the responsive table.

Here is some tutorial for responsive table design. https://www.youtube.com/watch?v=7CpWhlpk_RA

http://getbootstrap.com/examples/dashboard/ http://getbootstrap.com/css/#tables

Thanks

Default-user
sivus Purchased
damn, bootstrap 2 seems not to have the table responsive feature – I mean if you have a wide table with for example 10 columns and you want to see the page on a smartphone with small width screen, the table is not scrollable :/ – see here: http://ecologic.zit.pl/o-nas and try to reduce the window size – everything adjusts, but not the table.. BTW – the table is wrapped in a div=”table-responsive”, so it should be ok, but isnt :/

Is it possible to update bootstrap in this template, so it uses version 3 ? then class table-responsive works

Default-user
sivus Purchased

sorry – the correct link for the above should be http://ecologic.zit.pl/oferta

anyway, seems I figured it out myself, but it’s a workaround – in case anyone needs it:

Add to the file /templates/venus/css/bootstrap.min.css that: .table-responsive { width: 100%; overflow-y: hidden; overflow-x: auto; -ms-overflow-style: -ms-autohiding-scrollbar; -webkit-overflow-scrolling: touch; }

But still – it would be very benefitial to update the template to bootstrap 3 – do you think this would be possible?

royalsoft

Hi, You website looks nice. You know venus template is compatible with bootstrap 2.x . So, you can’t use bootstrap3 . It’s not possible to add bootstrap 3.x. Hope you understand….

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Oh wow – I only purchased this template 20 minutes ago and I am already in love with it! It loaded like a dream, documentation is terrific, and the flexibility of this template is simply wonderful. I expected more difficulty with the learning curve, but it’s incredibly intuitive. I’m sure I’ll hit a bump here or there learning the specific structures, but I can already tell it’s going to make a huge improvement in my web presence! Andrea Hill

royalsoft

Hey andreahill !

Thank you for choosing Venus Template. If you need any assistance just email us. Here is our support email ID. softworld24@gmail.com

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
grefun Purchased

Hello, please see my website (http://www.lianglian.com.tw/index.php/eng) When I enter news from index, I can’t see the CATEGORY (http://ppt.cc/Xes9), can you help it?

royalsoft

Hey grefun !

Thank you for choosing Venus Template. Your provide link is not works. Could you please explain details about issue of ( I can’t see the CATEGORY (http://ppt.cc/Xes9) ) . Please email us…..

Here is our support email ID: softworld24@gmail.com

Thanks

Default-user
grefun Purchased

correct link is http://ppt.cc/Xes9

royalsoft

I can see the “category” shows in all page. Please make me clear about (news from index) . Can you send the exact page link where category not display?

Thanks

Default-user
grefun Purchased

When I enter the Hot News(read more…), I can’t see category in right position. http://goo.gl/mpYBMH

royalsoft

Hi, Please send your admin access. We need to take a look.

Here is our support email : softworld24@gmail.com

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

hi, I need to know how to add the google fonts in the tinyMCE editor ? thank you.

royalsoft

Hey chancelienne !

Thank you for choosing Venus template. I am not clear about issue of “add the google fonts in the tinyMCE editor ” . Better email us for support .

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello. I bought this template and I want to install the quickstart version. But when I start unziping I got several Error messages that some files in Administrator folder cant be unzipped. Why?

royalsoft

Hey ernestoperezrios !

Thank you for choosing Venus Template. May be you have missed some files. Please download again and unzip venus bundle

Thanks

Default-user

I solved it. I downloaded it again and made the quick start successfully. Thank you so much!

royalsoft

That’s good news. Hope you enjoy with our Venus Template :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! Love this template, very handy!

However I am facing an issue on IE9 and my client is very adamant on it, On IE9 we get a message saying – You are using Outdated browser. Please upgrade your browser or activate Google Chrome Frame to improve your experience.

I simply asked by client to upgrade or simply not use IE :P but he is adamant that his target audience wouldnt be soo up-to-date

Is there a way you can help me with this??

Thanx in advance!

royalsoft

Hey aslammemon !

Please email us for support. We need to take a look about this issue.

Thanks

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