An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
They will respond to buyers’ questions via email at
Install Venus Quickstart Package
If you want to install venus quickstrat package I mean you want to like our demo then make sure to install sample data
Install venus Template Only
Here is the docs that will help you for step by step installation process of venus template
Go to the Joomla admin panel and click on extensions then click on extension manager option which will lead you through a dialogue box for browsing the template only package from your computer.
Click on Browse button and select the template bundle archive you downloaded earlier. Finally, click on upload & install.
You need to activate it by going to extensions->template manager. Now select the template and click on Make DefaultNote:(Install Helix II System Plugin)
After completing template only installation process then You need to install helix V2 system plugin and need to enable it by going to extensions->plugin manager->system- Helix Framework (you can enable it from here).
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.