Hi, I have just purchased the Verdia theme. I am having two issues.
First, after I import the demo content .xml all of the images show as only blue boxes.
Second, it will not allow me to install the Revolution Slider plugin. I get an error..
Please help, see screenshots below:
Blue Images Import Issue: http://imgur.com/7HJXDf3
Rev Slider Error: http://imgur.com/SrldOoE
1) The blue boxes are actually image placeholders because we don’t have rights to distribute the images from the demo. You can buy photos from stock photo sites for your needs.
2) I’ve responded to your ticket.
Hey guys, the home portfolio slider is not showing correctly. Whatever assigns its height value is acting up, and not assigning it the true value, which im going to have to go in and hard code responsively. Any idea how to fix this properly? Just happened with the recent update. I need this fixed ASAP!
Problem resolved. Thanks again for your quick action team (Y)
Hi, Just purchased the theme and trying to install. But what i got is this message.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Let me know if it is an issues, or need to do some adjustments.
You need to download the following archive:
Probably, you’ve tried to upload and install the “All files & documentation” package.
Revolution Slider plugin is not available, what can I do? I get an error all the time.
Give me a solution please
Go to the Revolution Slider tab in the admin, click on the slider you are using for the homepage (or create a new one) and make sure under the “Slider Alias” field you have “homepage_revolution_slider”, like in this image: http://i.imgur.com/eVOugfS.jpg
Let me know if this solved the problem, otherwise please provide a screenshot with the error you are getting.
Hello there! Could you tell me please when is the WooCommerce version be available?
Hey! We had to postpone it for a while, but it shouldn’t take much longer. Keep in touch for further updates. Thanks
Hi, my slider is not full width on the front page. Any way to fix this as it does not look the same on the demo
Go to the admin, click on the Revolution Slider tab and try the settings from this picture:http://i.imgur.com/t1TDnCc.jpg
Also what is the transition on the demo site on the homepage revolution slider. I would like mine to be the same but can not work out what it is.
It’s called “Fade boxes” – http://i.imgur.com/fGzyV2n.jpg
And replace Link1 with your desired link and Text1 with the desired text.. and so on for the second, third etc.
thankyou very much your fast response.
By default, most plugins are compatible with Verdia, but plugins evolve constantly and it’s really hard to tell you which is supported right now, except the one that come with the theme.
Regarding SEO, you can use any of the most popular plugins.
However, there is no official support for e-Commerce plugins (even though they work) and community/forum.
Just finished installing and configuring my theme and discovered that background videos don’t seem to work on an iPad. Am I doing something wrong? That was a killer feature of the theme so please let me know how we can get that working.
Unfortunately, the browser support for background videos for iOS (iPad, iPhone) and Android is quite limited, so there’s no easy solution to this issue. You need to rely on background images for those kind of devices.
Thanks Alex. Also, discovered that the margins for Pages on mobile is less than ideal. Had to add left/right margin of 15px so it doesn’t hug the sides.
I’ll take another look, thanks for letting me know
On the contact form the recaptcha is not showing up. I put in a private and public key. Any reason why?
Make sure the Recaptcha domain is the same with the one where you’re testing Verdia on.
If it still doesn’t work, please open a ticket on our support forum with a link to your website.
Ok, thanks. Also the portfolio page. If I want to reorganise it, what is the php page for that. As I would have thought it was single portfolio.php
loop-portfolio.php – is the page for all the projects
single-portfolio_item.php – is the page for just one project
In Settings->Reading, I’ve set “For each article in a feed, show Full text” but I’m still seeing each article cut short with a “More” button underneath it. Any ideas how to fix this?
I’ve also tried, under Verdia->Blog to change the setting for Show Excerpt or Full Post to “Full Post” – still showing summaries . FYI, this is on a category list, not the blog home page, e.g. http://example.com/category/category_name
I’m currently investigating the issue.
On the Homepage, in Portfolio template settings / Show only projects from this portfolio category, no matter what category I choose ALL portfolios appear… it’s not filtering for the category I select
I checked on our demo site and it seems to work fine. Please open a //private// ticket at support.beopenthemes.com with your website address and login details so I can take a look. Thanks
The visual editor is greyed out now!!
Please drop me a message using the form on my profile account:
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