An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by SomniaThemes
Additional information from SomniaThemes:
Hello and thank you for purchasing one of our premium files!
Before you create a topic
Please make sure you have read the documentation which is provided with the download. Things like setting up the homepage or your blog, everything is described in the documentation and will probably answer your question.
Our support is limited to answering questions which are focused around the Theme. Bugs, installation problems or any other issues which arise with the Theme. We don’t provide theme customization’s since that’s out of our scope of support and would cost to much time. If your having trouble with third party plugins or WordPress yourself we would advise you to contact their support for answers around those.
Support Time Response
We’re doing our best to answer your questions as soon as possible. Your questions will be answered from Monday – Friday. Keep in mind we live in The Netherlands and therefore we can’t monitor the forums around the clock, after all we’re humans!
Please note that support is not mandatory by Envato and we’re doing this out of good will and because we appreciate your purchase!
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
|Created||12 December 12|
|Last Update||8 May 13|
|Compatible Browsers||IE8, IE9, Firefox, Safari, Opera, Chrome|
|Compatible With||Bootstrap 2.1.1|
|ThemeForest Files Included||Layered PSD, HTML Files, CSS Files, JS Files|
- unlimited colors