112 comments found

Shanthony Purchased

This theme is hard to customize (like if the logo image is bigger than the sample it breaks the template.) So if you are looking for a customizable theme from the design side you may be better finding something else.

SpyroPress

Seriously..everything is in proportion otherwise it looks odd.. if you have any problem please let us know and we will solve it for you..but if its a problem…

Is there a date for the release of version 2?

On June 14, 2013 at 7:28 am there was a post on the theme forum from you: Hi, We are still figuring it out also as we are unable to produce the error. We see its working fine. Hopefully Vernum version 2 is coming out on sunday or monday max. Thanks -Shak

SpyroPress

On Coming Thursday

SpyroPress

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Thanks

Have anyone fixed the newsletter yet? There is no support on the forum, and no communication. I could wait a year on you guys but my clients can’t!

What’s going on??? I’m waiting for some communication for over 2 weeks and nothing.

Let’s communicate more, otherwise there is no meaning for people to buy broken themes with no fixing support, not even you guys would do it, would you? Newsletter doesn’t work, contact form (donate amount not working), Slider is messed up, no place other than CSS to change color (which one needs to search for in different places), same logo for the footer and so on. I don’t mind to wait, but let’s be professional and communicate better. If you say the theme update will come on June 14, I believe you and wait. If you can’t make it tell me.

SpyroPress

We have said on the forum you can use any newsletter plug-in to have this . We just demonstrate how the style will look like.. It was said already on the support…

Hey So is this theme or ALFA compatible with any type of ecommerce like woocommerce or plugins like big commerce?

SpyroPress

We have not tested it yet…

dcoursen Purchased

Hello, the parallax module is not showing the background image on our installation. We have been through the support forums and another person has posted three times over 5 days with no response. We’d love to use this theme, but we’re on a tight client deadline and we have a day into making this work properly.

How do I get a refund on this theme?

SpyroPress

Hi, there are many threads on the support forum which claims what you are claiming but seriously they dont know the ABCD and we have to set all the demo site for them.. We can do that for you as well.

Default-user
dcoursen Purchased

SpryoPress – By far I am not a beginner and a theme should be relatively easy to work with. As you said, there were bugs that were fixed – I didn’t have time to wait for the theme to be fixed. I appreciate the offer to install it, but as I stated… another theme was purchased, installed and is just about delivered to the client. You are missing the point that I’ve moved on. Please refund my purchase. You have a built in security feature to ensure it’s not installed without a key or installed on more than one site… so it’s not a problem for you to make sure I’m not using the theme.

SpyroPress

You are not a beginner.. I have a thread at support claiming that he has 5 years experience and dont know that we are using ContactForm7 and how to configure it for mails.

bschke Purchased

whats about version 2?

SpyroPress

done

SpyroPress

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Thanks

Hi,

I would like to know before purchasing this theme if it is possible to add a google map behind the contacts?

Thank you

Default-user

That will be great! At what price would you think? And as well for the portfolio instead of viewing the picture when we click is it possible to arrive on a 2 column page with picture on the left and text on the right? And then when we click on that picture we would be able to see the gallery? Thank you

SpyroPress

Please contact on skype: spyropress

Mail info@spyropress.com

SpyroPress

Customization Team is waiting for you…..

Hi, we have purchased the theme and we were wondering on the toolbar how to hide the sub-menu. Thanks

SpyroPress

Open the question at support forum

Cool. Theme. My client is interested in using this theme for their new website. Is it possible to move the navigation bar to the top on the homepage?

Thank you in advance.

SpyroPress

We can yes. If you need any customization we are providing that.

I just bought the theme, and I am wondering why the contactform is not styled like your demo? I have already installed CF7

SpyroPress

Please contact us using support forum

I want to make on menu tab a drop down menu plz tell how to achieve this with your template plz tell site is http://onlinegauge.com in menu about tab i want drop down menu on about section and its not necessary that while clicking on child menu screen will go down or scorll down

SpyroPress

You know the html/css for this..and say hi to rhys

Default-user

that what i m asking just tell if by html/css this can be achieve tell me the code and where to put that code and plz remember rest of the menu tab remain same like change on scrolling just want to add a simple menu tab which has drop down child menu

SpyroPress

Bro we provide customization service hire us. You should know how to achieve the sub-menus you are the developer.

Hi, Is there a setting to have the header navigation on top of page?

Nice theme!

SpyroPress

Not yet, we are working on this..

FYI, this theme has issues with WP 3.6 The wp.php file is creating a fatal error (via the function ‘has_shortcode’). I reported this in the support forums too (there are several people asking about it), but I figured I would do it here too.

SpyroPress

Support forum has thee patch now. Please check.

SpyroPress

Please read this post This bug is already solve please refer to. http://support.spyropress.com/topic/wordpress-3-6-update-patch/ Thanks

SpyroPress

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Thanks

Hi,

I Installed the wordpress and it was OK, but after I aktivated the plugin I get an Internal server error (error: 500). What could be the problem? I could use any other themes without any problem before…

br, Tamás

SpyroPress

Can you please mention the error in detail.

SpyroPress

Is your problem solved. Also it is not my theme error. Usually it is server hosting problem.

Thanks

SpyroPress

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Thanks

Nice looking theme! Really inspiring.

Can I ask what font you used for the Vernum logo? is it included – it’s nice!

SpyroPress

Yes,

SpyroPress

I mailed you about the fonts.

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Thanks

shazpk Purchased

Migrating the Vernum theme to remote server for launch website. Get “internal server error, 500” All screens are blank, I can’t access the dashboard. Please help.

SpyroPress

What is the issue exactly, open a thread at the support forum

SpyroPress

Your problem solved.

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Thanks

@shazpk – From memory that has something to do with the theme bug from version 3.6. Login to the support site and download the patch. should fix it.

SpyroPress

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Thanks

I installed theme and promptly lost access to my wordpress, now it is just showing:

Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/simon/public_html/wp-includes/shortcodes.php:153) in /home/simon/public_html/wp-content/themes/vernum/framework/utilities/wp.php on line 81

Oh boy!

SpyroPress

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Thanks

Got this problem, followed the thread above and still not change. Please urgent help.

Warning: set_time_limit(): Cannot set time limit due to system policy in /customers/0/9/b/senapsfroet.org/httpd.www/wp-content/themes/wp/functions.php on line 12 Fatal error: Cannot redeclare has_shortcode() in /customers/0/9/b/senapsfroet.org/httpd.www/wp-content/themes/wp/framework/utilities/wp.php on line 68

SpyroPress

remove the line from functions.php at the top saying set_time_limit and also the other error is patched here, we will submit the patch to the themeforest in a couple of days.

http://support.spyropress.com/topic/wordpress-3-6-update-patch/
SpyroPress

I already answer on your another comment.

Thanks

Doesn’t work. I had to DOWNGRADE my WordPress version 3 times to be able to see Vernum theme again. As soon wordpress is upgraded the same problem happen over and over again even with that patch upgrade. This theme is not working with wordpress 3.6 for some reason and I don’t have time to find out why, I bought the theme and it should be working.

I would like to request the support team to fix that, if there is one. It should be working fine, so please let me know where can I send my admin and FTP info so it can be fixed.

And there is no one giving support on the support page, there are hundreds of messages without reply or fix. People are getting frustrated.

SpyroPress

You can also follow this link of support forum to do yourself.

http://support.spyropress.com/topic/wordpress-3-6-update-patch/

Thanks

PauloDeucher

As I said on the email I sent right after the first reply you gave me here, I have tried to do it following the directions there but it did not work. I have had to uninstall everything and downgrade my Wordpress via FTP multiple times. I have already sent you my login info and I can’t do it anymore. You or someone in your team must help me. I have lost a day of work and almost my client for this error.

SpyroPress

Please download new version from themeforest this error is solved on same day when wordpress 3.6 version released. Now my theme is also wordpress 3.7 updated.

Thanks

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