151 comments found

Hi,

I want to ask for support because something is not working right. My blog items are not arranged on ‘latest date’ but almost random.

I would add a ticket to your support system but when providing the Purchase Code it says it’s invalid. So what to do?

Thanks!

Kraftt

Hi there,

Could you please send your support forum username via the contact form on our ThemeForest profile?

Kindest regards,
Kraftt

I purchased this theme but WordPress won’t allow it to load. I’ve been able to load other themes, just not this one. Can someone help?

Thank you.

Default-user

Also, I’m on WordPress 4.0

Default-user

I was able to get the theme installed but had to do it via ftp. Still not sure what the issue was

Kraftt

Hi there,

We are sorry about the delay. Could you please register to our support forum with your purchase code? Our support team will be happy to help you!

Kindest regards,
Kraftt

Now that I’ve installed the theme, I don’t see Instagram as an available icon. Can you assist me in creating one?

Kraftt

Hi there,

We are sorry about the delay. Could you please register to our support forum with your purchase code? Our support team will be happy to help you!

Kindest regards,
Kraftt

Is this compatible with wordpress 4.0?

Kraftt

We didn’t release an update for WordPress 4.0.

navindesigns

When will there be an update? Also, are their any known issues with your current wordpress version and wordpress 4.0 that I should be aware of until you update?

Kraftt

There isn’t any known issues with WordPress 4.0.

Hello, I love the theme, and I want to buy it, but I need to know if I can change the color of the menu, to indicate that I’m in that page.

Now it’s difficult to know in what page I’m.

For example “about us” in white color when you are in “about us” page. Thanks!

Kraftt

Hi there,

For that, you need some custom css implementation. And our support team will be happy to help you! All you need to do is registering to our support forum with your purchase code after purchasing the theme, and creating a topic with what help you need…

Kindest regards,
Kraftt

Please, where can i changed this padding : ? I tear the hair :) `Thanks

Kraftt

Hi there,

Thanks for purchasing our theme. Unfortunately we don’t provide support rather than our support forum. So you can simply register to our support forum with your purchase code by clicking here.

Kindest regards,
Kraftt

three29 Purchased

Hey Developer.

The ThemeForest description says there’s a layered PSD that’s supposed to be included in the bundle. We purchased the theme and downloaded the bundle, but couldn’t find a layered PSD anywhere. We need to make some modifications, so can you tell me where I can download the layered PSD from? Thank you, Developer.

Default-user
three29 Purchased

Hello Developer! I was wondering if I can get a update on my request? Thank you!

Kraftt

Could you please send me an email via the contact form on our ThemeForest profile. Then I can send you a dropbox link.

How do I update LayerSlider to the latest version?

Kraftt

Hello there!

I need you to register to our support forum by clicking here and ask your questions on our forum. Our support team will be happy to help you! Unfortunately we don’t provide support rather than our support forum.

Kindest regards,
Kraftt

I saw in old comments that you have RTL support. I will like to see a demo of the RTL design, to be sure that every element and thing is in place in RTL mode.

My site is going to be in RTL Lang so it’s very importent for me to see demo.

David;

Kraftt

Hi there! We do have RTL support but unfortunately we don’t have any demos to show you. But also we didn’t receive any complains about RTL support and if you will have any problems, our support team will be happy to help you!

Kindest regards,
Kraftt

Selamlar,

Slider ile ilgili bir s?k?nt?m?z var. Sayfa ekledi?imiz zaman slider her yerde ç?k?yor. Bunu nas?l a?abiliriz. Sadece anasayfada ç?kmas?n? istiyoruz.

Kraftt

Istemediginiz sayfalarda “disable” yap?yorsunuz. Her sayfa icin ayri ayri.

Default-user

Slider menünün üzerine ç?k?yor anasayfada bu problemi ya??yoruz. Kategorilerde de bu sorunla kar??la??yoruz. Lütfen kontrol eder misiniz? T?k.

Kraftt

Support foruma girip uye olmaniz gerekiyor. Buradan destek vermiyoruz maalesef.

on my site my sidebar isnt at the top of the page, the sidebar column starts when the page content ends. how can i fix this???

http://williamfelch.com/wp-content/uploads/2014/11/Screen-Shot-2014-11-20-at-12.33.13-PM.png
Kraftt

Could you please ask your questions on our support forum? Our support team will be happy to help you!

Kind regards,
Kraftt

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