138 comments found

ewingmh Purchased

Symple Shortcodes does not work after updating theme and WP.

Kraftt

Hi there! Could you please use our support forum by clicking here to get support? Our support team will be happy to help you!

murat3d Purchased

Merhaba,

Temay? gayet güzel kurdum bir sorun yok. Yaln?z sayfalara ekledi?imiz LayerSlider lar? blok yaz? sayfalar?na da eklemek istiyorum. Nas?l yapabilirim?

Te?ekkürler.

Responses on your forum could be better guys. 4 days or more isn’t a good response time these days, and when the response is vague for people who don’t know your theme and its quirks well that really doesn’t help either! I think you need to up your game.

Kraftt

Hi there, thanks for purchasing our theme! And we’re truly sorry about the late respond time but we’re trying to improve our team so you are not going to face any problem like that again!

Please accept our sincere apologies…

Best regards

brg Purchased

Hi… I don’t see the simply shortcodes button in the editor… I’ve installed WP 3.9.1 and Verona 1.9.2…. Please somebody help me!!!

brg Purchased

Hi… I don’t see the simply shortcodes button in the editor. I’ve installed WP 3.9.1 and Verona 1.9.2… Please help!!!

Kraftt

Hi there! Could you please try with a clean installation and WordPress 3.9.2? Because we don’t have any problems with simple shortcodes button.

By the way could you also please use our support forum to get support? Because we don’t provide support with any other way. It helps us to track all issues/bugs/requests for all of our themes!

Thanks for your understanding!

Kindest regards, Kraftt

drimmerj Purchased

In your demo, which widget do you use to get the “Stay In Touch” information in the footer and the social media icons? Not able to find it in the widgets menu.

Thank you.

Kraftt

It’s standard text widget. You can copy/paste the code below!

<span style="color:#ff7400;font-weight:700;">Tel : </span>+123456789<br />
<span style="color:#ff7400;font-weight:700;">Fax :</span> +987654321<br />
<span style="color:#ff7400;font-weight:700;">E-mail :</span> info@yourdomain.com<br />
<span style="color:#ff7400;font-weight:700;">Address :</span> 1600 Amphitheatre Parkway
Mountain View, CA 94043<br /><br />
[social icon="facebook" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

[social icon="twitter" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

[social icon="skype" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

[social icon="pinterest" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

[social icon="dribbble" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

[social icon="rss" version="small" url="http://www.twitter.com" title="Follow Us" target="self" rel=""]

Hi suitstheme,

Just purchase your theme, great design. But Im not good in coding development. can i install WPBakery Visual Composer into your theme? will it work? or do you have any others advise?? do hope to hear from you soon.

Kraftt

Hi there,

Unfortunately you cannot. Because Visual Composer had to added at the first time and Verona Theme doesn’t have Visual Composer.

Kindest regards,
Kraftt

Hello,

Nice design. People can order online?

Kraftt

Hi, unfortunately they cannot!

Kindest regards,
Kraftt

drimmerj Purchased

!. On my homepage, towards the bottom, if I use the Popular Menu” short code it only pulls from FOOD MENU CATEGORIES. How can I have it pull from COFFEE MENU CATEGORIES? I used only coffee menu in my setup because I preferred the look of it over the food menu style. Please advise.

2. I am also using a COFFEE MENU style under my Specials page. When you click on a menu item, if it has a longer title, the title gets shoved under the page logo. How can I add extra padding to move things down?

Thanks in advance!

Kraftt

Hi there, thanks for purchasing our theme!

1. Unfortunately you aren’t able to do that because only “food menu” categories are allowed to use as shortcode.

2. Please register to our support forum and our support team will be happy to help you!

Kindest regards,
Kraftt

I purchased the theme worked great and now the slider will not work! What happened?

Default-user

Can you help

Kraftt

We have changed our servers so could you please download the package and update your “LayerSlider” demo data?

Kindest regards,
Kraftt

Hi, the support link is broken. Can you please update it?

Default-user

Still waiting for your support link…

Default-user

@Kraftt @Envato This should be removed from the store if there’s not going to be any support or communication.

Kraftt

Hi there,

In 12 hours (at most), our support forum will be online again! We have changed our brand name and added new members to our team. We are working hard to give you our best.

Thank you for your patience!

Kindest regards,
Kraftt

Your forum is down and I cannot post for help.

Kraftt

Hi there,

In 12 hours (at most), our support forum will be online again! We have changed our brand name and added new members to our team. We are working hard to give you our best.

Thank you for your patience!

Kindest regards,
Kraftt

rbxpub Purchased

Hi,

The support link seem to be broken.

I’m having a few issues with the theme. The second and fourth footer columns won’t appear, and I can’t edit the subtitles of the menu items. Finally, I’d like to know if the theme is actually compatible with wpml. Thank you !

Kraftt

Hi there,

In 12 hours (at most), our support forum will be online again! We have changed our brand name and added new members to our team. We are working hard to give you our best.

Thank you for your patience!

Regarding to your questions; you can choose “footer column number” via theme options panel. And to change the subtitles of the menu items, you have to active “descriptions” from the “screen options”. About your last question, unfortunately Verona doesn’t support WPML right now.

Kindest regards,
Kraftt

Hi your support page is not working so if you fixed it we wouldnt have to put comments or support requests here. Im having an issue with your theme not showing up on mobile browsers. Godaddy doesnt support a mobile version of your site so when my client types it in on their phone nothing comes up. is there a fix for that

Kraftt

Hi there,

In 12 hours (at most), our support forum will be online again! We have changed our brand name and added new members to our team. We are working hard to give you our best.

Thank you for your patience!

Kindest regards,
Kraftt

snowpar Purchased

So many days without support forum and no explains?

Kraftt

Hi there,

In 12 hours (at most), our support forum will be online again! We have changed our brand name and added new members to our team. We are working hard to give you our best.

Thank you for your patience!

Kindest regards,
Kraftt

Hello everyone!

We are truly sorry about the support forum maintenance, please accept our sincere apologies! Good news is our support forum is online…

Bad news is unfortunately you have to register again. Thank you for patience and understanding. Have a great day!

You can reach our support forum by clicking here.

Kindest regards,
Kraftt

Hello this is a Great theme!! But i have only one question. I see i can change the colors of header, menu, background, links, footer, etc. etc. But in dont find where i can change the main font color (the white font of all body). I was searching in all control panel and I see how I can change all colors but the main font not…. where is that option? or i have to change the style.css?? Thank You!!!! :)

Kraftt

Hi there,

Could you please use our forum to get support? You can register to our support forum with your purchase code by clicking here.

Kindest regards,
Kraftt

layerSlider not getting installed. Kindly help ! TIA

Kraftt

Could you please use our support forum to get support? You can register to our forum with your purchase code by clicking here.

Kindest regards,
Kraftt

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