81 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
geek3 Purchased

It appears Gmail is now flagging this theme and marking our messages as spam with the error in yellow above each message:

“Why is this message in Spam? It contains content that’s typically used in spam messages.”

I then remove all content, leaving just a bare template and it is still marked spam. I then either remove the template entirely or try a different template and the message is no longer flagged.

I’ve been using the theme for nearly 3 years without incident. We’ve been getting complaints for the last couple of months about our messages marked as spam. Today, we inititated our investigation, checking everything.. and found the problem was with the template. We’ve pulled it and now all is well.

geek3
geek3 Purchased

CORRECTION: The theme may have nothing to do with it. It has something to do with template files hosted on our site.

bitpub

Hello,

Thank you for the purchase,

I’m glad you sorted out the problem.

Best regards, bitpub

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