228 comments found

Hi I need to install plugins to better manage the contact form but I tried a few but do not work properly, you can report me which are compatible with your template. For example Fast Secure Contact Form but what I would like to install is Form Maker. thanks

cosmothemes

Hi,

unfortunately we do not have a plugin in mind, to recommend, but we’ll try to have a look. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could see the issues Form Maker has on your end. Thanks.

Hi, I want to change the menu. Instead of hovering to show subtitles in the menu, can I show them when the title is clicked?

Thanks!!

cosmothemes

Hi,

unfortunately that’s quite difficult to implement in the superfish menu framework – please try to see this post http://stackoverflow.com/questions/7312414/superfish-jquery-menu-open-on-click-rather-than-hover . The menu is called in /js/functions.js, at line 129: jQuery(’#menuid’).supersubs

Thank you.

Default-user

Ok thank you!

Hi there, I can’t find the way to make the portfolio sortable by category… How can I accomplish this?

Thanks a lot in advance

Default-user

Got it.

Hi,

I’m using this theme for a client. They think that the page is loading very slowly. Is there any solution for this? Any suggestions? Anyone else who has used the theme and made it faster?

Thanks in advance!

/ Toby

cosmothemes

Note that – and only if you go in Terms then backward-forward, and it looses the height. Please verify, if you have used any HTML in Terms page, if there are no opened DIV-s (like you forgot to close one DIV or to open one). If still nothing, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could check the backend. Thanks.

Default-user

It looks like that all the div are closed. I sent an email to you with admin information a few days ago through https://cosmothemes.zendesk.com/home.

Thanks!

cosmothemes

Yes, I took personally the ticket but can’t say what the problem is. Please check the custom changes you have made – probably IE’s bugs and some additional styling are causing this error, as I have verified our installation and can’t reproduce it on our end. Anyway, I’m still troubleshooting, so please see our further instructions on the ticket. Thanks.

Hello, I use WPML and it works okay. A couple of questions. 1. Why do not teams show in multiple languages (I use pages and team group in front page builder) 2. Can I create additional navigation or can I just have one?

Thanks!

cosmothemes

Hello,

for the first question we would need an admin account to your site. Please Submit a Request on here for that https://cosmothemes.zendesk.com/home

Unfortunately you can’t create another menus, sorry.

Have a great day!

Hello, when i create a portfolio and then if i click on the image (to have a close-up, i think it’s the pretty lightbox) i don’t undertstand why the facebook and twitter buttons appear even if i disabled them all trough my wordpress.How can i delete them? Can i delete the icon of the little sheet which is before opening the portfolio? (the name of the portfolio is written and below there is this icon). Thanks for your help and have a nice day

Default-user

Hello,

For the sheet icon. http://www.marinebidoux.fr/#galerie_photos

For Facebook and twitter,I had to disable the fancy lightbox because the problem was from it but i don’t know why. Thanks.

cosmothemes

Hello,

try to add this CSS into the Custom CSS box:

.thumb_view article div.entry-format a {display:none;}

The icon should not be present any more. Cheers!

Default-user

Perfect, thanks!

Hello,

I have problems with my Verticality theme :

In the comments section emoticons are not converted to images, while the rest of my wordpress they are.

Thank you in advance for your help.

Best Regards :) .

Joe.

Default-user
bulatalex Author Team

Hello, please open a ticket with this request on our support forum: https://cosmothemes.zendesk.com/home Kindest Regards, Alex

I am deciding to purchase your theme. Is there any possible way to add smaller slider just below the menu bar? BR, Vesna

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