377 comments found

IMPORTANT – Please read before upgrading to Vertikal v1.6:

Please de-activate and delete current version of Visual Composer before upgrading to Vertikal v1.6.

Once you upgrade your theme, it will ask you to install/upgrade current plugins and this way the new version of Visual Composer will be back to your site.

Thanks!

Hi,

This is a great theme, congratulation! I’m just wondering if I could set individual background image for each pages/ Also can I set transparency to the main page area?

Thank you! Attila

ImanGM

Hello Attila,

Thank you for your interest in Vertikal! About your first question, yes, you can set different background images for different pages by editing each page/post.

About your second question (transparency) This could be done by adding some custom CSS codes which you should do it on your own if you are familiar with CSS coding. I’ve seen some clients who’s done this.

I hope that helps. Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers,
Iman

hey team,

could you please check out ticket #371137.

Thanks

ImanGM

Heya!

This ticket has about 14+ replies in last 3 days and Desch and me are working on his issues. Hopefully all the issues will be fixed as soon as possible.

Anyway, thank you for your notice :) Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers,
Iman

Default-user

Hello buyers,

The reason I asked iman to check the support ticket is that I was affraid I made a mistake and that the ticket did not came through. But it did.

And like iman said. they helped me with all kind of things the last couple of days. there support has alway been great and super fast and they helped solving every issue.

If you are looking for a great vertical navigation theme this one is the best. I have used and advised it to several customers and all of them where satisfied.

Thanks again Team Iman

ImanGM

Hello Desch!

I didn’t notice that you and the user in Ticksy are a same person :) Thank you for your 5 stars rating and for the very nice words…

I do appreciate it. I will do my best to reserve this kindness…

Cheers,
Iman

Hello, I’m wondering what I need to do so that my sub-menus aren’t open on mobile. Currently when I view the site on mobile and click menu, it displays all pages and I want it to just show the main tabs open. Is that possible?

ImanGM

Hi there,

Thank you for purchasing Vertikal! Do you mean you want your main menu to only show top level menus in responsive layout? If so, please go to “Appearance > Theme Options > Custom CSS” and add this code there:


@media (max-width: 991px) {
    ul.drop-down {
        display: none !important;
    }
}

I hope that helps. Please let me know if you have any other questions, problems or suggestions.

Cheers,
Iman

Default-user

Hello, This makes the sub-menus inaccessible on mobile. I still want to be able to see them, but only when you click on the main menu item. This is how most mobile menus work. With yours, all sub-menus are open on default (causing a long mobile menu) and I just want the sub-menus to be closed until you click on them. Is that possible?

ImanGM

Hi there,

I see. Actually that’s a good suggestion but it needs more work and I can’t make it right now. By the way, I’ve added this to my Trello to-do list for next versions.

Thanks again for your suggestion. Please let me know if you have any other questions, problems or suggestions.

Cheers,
Iman

Hi. I live in Russia. How I can buy this theme?

ImanGM

Hi there,

Thank you for your interest in Vertikal! You may purchase on Envato Markets with credit cards or paypal :)

Cheers,
Iman

paful Purchased

Hi Iman, i cant change the background color of logo area, actually i did on admin panel but it does not change on mainpage. I have same problem about changing main color and background dots. I made changes but it doesnt change. Is ?t about changing file permissions? Which file permissions im going to change?

ImanGM

Hi there,

Thanks for choosing Vertikal! Yeah it’s most likely that there is an issue with your permission settings. Please make sure that your webserver has write access to dynamic.css file in your theme root directory.

Please check it and let me know if that helped or if you had any other questions, problems or suggestions.

Cheers,
Iman

Hi just a quick one… how can I change the bullet points from ‘check marks’ to ‘standard bullets’?

ImanGM

Hello There,

Thank you for purchasing Vertikal! We can do this by some custom CSS codes, but I guess the easiest and fastest way is to replace current font awesome arrow with something which looks like a normal UL bullet. Please try this code (Please add it to “Appearance > Theme Options > Custom CSS”):

/* Replace arrow with circle */
ul:not([class]) > li:before {
    font-size: 6px;
    content: "\f111";
}

Please let me know if this helped or if you have any other questions, problems or suggestions.

Cheers,
Iman

Brandingboss

All good Iman… all goooood. Thanks

ImanGM

I’m glad to hear that! :) Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers,
Iman

Hello, Is it possible to change the menu position to the right?

ImanGM

Hi there,

Thank you for your interest in Vertikal! Actually it’s possible only via customization and there is not such built-in feature in Vertikal right now.

I hope that helps.

Thanks,
Iman

renegate Purchased

Hello,

I`ve got an Email for theme update, but the update isn`t still in the download area.

Please, how can I get the update?

Thanks!

ImanGM

Hi there,

The latest update of Vertikal was released 2 weeks ago. When did you receive the update notification? If you’ve upgraded to Vertikal v1.6 then you don’t need to upgrade it again.

By the way, It seems you don’t have purchased badge for Vertikal theme. Are you sure you have purchased it with this account or maybe you’ve purchased another theme… ?

Cheers,
Iman

Default-user
renegate Purchased

I bought Vertikal the first time on 4.12.14. and I`ve got one update mail.

ImanGM

Hi again,

Please go to “Appearance > Themes” and check the version number of the installed Vertikal theme. If it was v1.6, then you are using the latest version and you don’t need to upgrade but if you are using an older version, you may upgrade to the latest version.

I hope that helps.

Cheers,
Iman

renegate Purchased

Hey there, can I use Vertikal-theme with regular licence just for one website or more? Thanks! Renegate

ImanGM

Hi there,

As you truly said, each regular license is just for one website and if you want to use it on another websites, you should purchase different licenses for different websites.

I hope that helps.

Cheers,
Iman

EGWYNN Purchased

Hi Iman,

Love the Vertikal theme!!

One problem I am having is with the banner. it cuts off the bottom of my company logo. I have tried many different size images, changing the padding and cannot get it to work. I sent a ticket in, but they were unable to answer my question. Can you please help? This is the last thing I need to complete my home page and launch my site.

Kidworthycompanies.com

Thank you so much.

Ed

ImanGM

Hey Ed,

Would you please give me your ticket number? This way I could be able to read the ticket and help my support staff to figure it out.

Thanks :)
Iman

Default-user
EGWYNN Purchased

Hi Iman,

Ticket: #396950

Thank you so much and everyone in my company loves the theme!

Ed

ImanGM

Hey Ed,

I’ve checked this ticket and it seems that Negar has replied to your ticket a few days ago but you did not send her requested information.

Would you please send the screenshot of it to that ticket? She’ll help you for sure :)

Cheers,
Iman

I what to buy this theme and i am interested if it is full width theme:)?

ImanGM

Hi there,

Thank you for your interest in Vertikal! Yes, Its default layout is set to 1170px but it also supports 1600px and fullwidth mode as well.

I hope that helps. Please let me know if you have any other questions or comments.

Cheers,
Iman

tonikuk Purchased

Hi, congrats for this awesome theme. I would like to know, how to set 100% of the imgs height (all kind of thumbs), I’ve some different ratio of photos.

Thx G.

ImanGM

Hey G,

Thank you for choosing Vertikal and thanks for the kind words! :)

Actually I’m not sure if I’ve got the point. Would you please give me your site URL to let me see this issue in action?

It will also be more helpful if you open a ticket in http://themique.ticksy.com and send me a screenshot of what you are trying to change. This way I’ll be able to help better and faster.

Thanks! :)
Iman

tonikuk
tonikuk Purchased

My site is www.cinecittadue.com/librialcentro, I don’t want for the news, images size constrained. How can I do, for release the height of the thumb? Thx

ImanGM

Hey,

So you mean you don’t want your blog images to have the same height and be cropped automatically, right?

So, please open a ticket in http://themique.ticksy.com and me or one of my support staff will guide you to change this behavior.

Thanks,
Iman

kdosi Purchased

Hi, I really like the theme, just two questions:

1) my footer widget area is empty, how to get rid of that little empty space (under line that separates body and footer, but above colored part of footer)

2) when i change permalinks to different format than default, i start getting 404. meaning i change format from http://xxx.com/?page_id=1 to http://xxx.com/sample-post/ but the new link doesnt work (same as old one)

ImanGM

Hi there,

Thank you for purchasing Vertikal! Would you please open a ticket in http://themique.ticksy.com and give me your site URL and let me check it for you?

Thanks,
Iman

Hi Iman,

I really like the theme and its full functionality :). It is awesome :)  I actually bought this theme for vertical menu, but now I want the menu to be horizontal. Is there any way to do that. Then one more question while navigating from one page to another it is taking little bit time to load. Is there any way to increase the speed ?

Cheers, Abinaya

ImanGM

Hi Abinaya,

Thank you for purchasing Vertikal! Actually there is not horizontal menu option in Vertikal but if you check my portfolio, there’s a theme named Convertible and somehow you may call it the horizontal version of our Vertikal! :)

About load time, please give me your site URL and I’ll check it for you…

Thanks,
Iman

Default-user

Thanks Iman :)

ImanGM

You are welcome! :)

I am trying to submit a ticket to the ticket system and it is saying my purchase code is invalid!! https://themique.ticksy.com/submit/

ImanGM

Hi there,

It’s weird because your account does not have a purchased badge here too. Are you sure you’ve purchased Vertikal WordPress theme? Maybe you’ve purchased one of my other themes or even the HTML version of Vertikal…

Please give me your site URL and let me see what’s installed on it.

Thanks,
Iman

tonikuk Purchased

Hi, congrats for the theme. I’ve a problem with the page of the photogallery. Page appear OK for the first time, but at first refresh all thumbs goes in caos. Here the link (http://www.cinecittadue.com/librialcentro/fotogallery/)

Have you any idea? All the gallery are into a single row in visual composer (I’ve also tried to put into different row).

Thanks G.

ImanGM

Hello G,

Thank you for purchasing Vertikal! That’s a conflict between current version of isotope plugin which is used in Vertikal, and the one in Visual Composer.

Please open a private ticket in http://themique.ticksy.com and give me access to your FTP, and I’ll fix it for you as soon as possible.

Thanks,
Iman

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