Can I use WooCommerce plugin in this template?
Thank you for your interest in Vertikal! I didn’t put any special style for WooCommerce in it yet but it should work fine with Woo with its default styles.
I hope this helps. Please let me know if you have any other questions or suggestions. Even if you have purchased it currently and you have any issues with this plugin, please open a ticket in http://themique.ticksy.com and we will check it for you
Hi there… I am a little confused
I recently purchased a theme and in the developer profile I saw your theme ??
I was worried that you had sold your theme, I like your theme and I am keeping an eye out for your next one.
here is the link: http://themeforest.net/item/vertikal-multipurpose-html5-template/6369349?WT.ac=portfolio_item&WT.z_author=PremiumLayers
What you’ve seen is HTML version of Vertikal WP Theme and it seems you’ve purchased the new theme of my good partner “PremiumLayers”
So, These are two different items. Anyway thank you very much for your notice and your kind words
Yes I purchchased yours and his, yours is better imo.
Just thought it wierd that he sold the same theme style lol
Haha, nope he is the original designer and he’s a great designer indeed
I hope you enjoy Vertikal and the new theme as well
Please let me know if you have any other questions or suggestions.
you stil working on vertical with any futured update like WOO or any ?
it will help alot if im sure ur working on some woo style.
Yeah, I’ll release a new version of Vertikal with WooCommerce support very soon
Hi there! I cant seem to get the related posts function working. Ive turned it on inside the blog settings within the theme panel however nothing is appearing.
Does it work on Tags or categories? or all posts?
Thank you for purchasing Vertikal! Related posts will work on tags. If you need it to work on categories, please open a ticket in http://themique.ticksy.com and I’ll guide you to do it
Hope this helps.
Thanks buddy, all good. Ill just create 1 general tag and use it with all my posts.
Yeah, that’s a good idea Please let me know if you have any other questions or suggestions.
hi i am trying to upload my vertikal theme to my wordpress site hosted by godaddy but it keeps giving an error asking “do you really want to do this”
I am not sure what i am doing wrong.
I go to appearence, themes, add themes, upload, and click install now.
It then uploads and gives me the error
Thank you for purchasing Vertikal! I’ve read on your other comment that you’ve fixed your problem with your GoDaddy hosting. I’m glad to hear it. Please let me know if you have any other questions regarding this issue.
Tried again. same story see below:
Are you sure you want to do this?
Please try again.
ok i got that resolved. how do i change the skin to the medical skin?
To use Pre-Made Skins, please read our documentation which is included in your downloaded package from ThemeForest. By the way, you may see an online version here:
I hope this helps.
P.S. I would appreciate if you open a ticket in http://themique.ticksy.com for further problems because this way you will be able to attach screenshots or share private information and my support staff will check tickets faster. Thanks!
I got a problem with the theme.
When I change the colors nothing changes
I click save after adjusting. The options are saved and when I can back later they are still my settings, but the theme remains blue.
How do I fix this?
Thank you for purchasing Vertikal! Please first clear your web browser cache and then try again. If it didn’t help, it means your webserver does not have write permission on this file:
Please set write permission to your webserver user on the above file and then try again. Please let me know if this helped or if you have any other questions or suggestions.
The current “WPBakery Visual Composer” is available in the Verison 4.2.3. The version of the theme is 4.0.5. How do I get the newer version?
I’ll release a new version by the end of this week and I’ll include the latest version of Visual Composer in it too So please stay tuned and upgrade to the latest version once it’s released.
Nice theme. Is there a way to easily turn off the responsive layout?
Thank you for purchasing Vertikal! There is an option in Vertikal v1.4 in “Appearance > Theme Options > General” which will help you to disable responsive layout.
I hope it helps. Please let me know if you have any other questions or suggestions.
This might already be addresssed as part of response to Aecon post…. My Visual composer graphical interface seems to havev disappeared from my pages (replaced by ‘vc’ markup). THis is making it very challenging to update my pages etc .
Please advise. thanks
Thank you for purchasing Vertikal! If you’ve upgraded your WordPress to v3.9+, you should upgrade your Vertikal theme to latest version (v1.4.1) too.
After you upgrade your theme, it will ask you to upgrade your plugins too. You must upgrade plugins too and after upgrade, your text editor will look fine again
Please let me know if this helps or if you need further assistance on this.
P.S. If this didn’t help, please open a private ticket in http://themique.ticksy.com and give me permission on your WordPress and let me check the issue there. Thanks!
Thanks for the reply. Where / How do I update Vertikal to the latest version? From inside wordpress (where)? thanks
Please follow the instructions in our documentations here:
I hope this helps. Please let me know if you have any other questions or suggestions.
Hey, is there away to keep the top bar sticky like the menu? I have found some code in your forum that has made it sticky but it’s no longer the see through colour and as you slide up the content off the site goes over it.
Thanks for the great theme!
I’ve seen your message too. So from what I’ve seen on your site, I hope this code will help you to make it:
Please add the above code in “Appearance > Theme Options > Custom CSS”. I hope this helps.
Hi, that has made it worse if you could take a look mate.
I’ve checked your site and it seems you’ve put the code which I’ve provided in a HTML pre tag.
Please remove it from above and below the code and save it. Then please let me know if this helps or you need any other assistance on this.
That’s great, it’s just the logo if you could take a quick look?
I’ve taken a look at your site but didn’t get what’s the problem with the logo…? Would you please give me more details on this?
P.S. I would appreciate if you open a ticket in http://themique.ticksy.com for further issues. This way I could help better and faster. Thanks
Sorry, the logo goes over teh top bar as you slide down…. Thanks,
Any feedback? Thanks
I’ve checked it and it’s working fine on my side. Would you please open a ticket in http://themique.ticksy.com and send me a screenshot of what you are seeing on your side? This way I could have your site URL, problem and screenshot on one place so I could help better and faster. Thanks
Sorry, that was a reply to the abve
No problem! I’ve replied to your other comment then
I have a few small problem with “Team Members” and “Iconned tabs”.
It’s a just with wrong displaying in different browsers.
Thank you for purchasing Vertikal! For team members issue, please open a ticket in http://themique.ticksy.com and I’ll send you a quick fix. This is a known bug and will be fixed in next version.
About the second issue, it seem you have other tabs on this block which has more height than the item which you’ve sent me its screenshot. If this is the case, this is something that we cannot do anything for it because the tabs element will get the height of longest height tab and will set it for all tabs. But if this is not your issue, please kindly open a ticket again and give me your site URL and let us check it for you. Thanks
Can you confirm if this is a bug.
When I disable responsive layout, the vertical menu is off the grid.
Im using 1280×1024 screen resolution.
Would you please give me your site URL and let me check it for you?
it’s not site specific. I’m asking if it’s not happening on your end. Try to disable responsive layout on the latest version of your theme running wp 3.9.1 and then check home page. The off grid is very visible. If it’s not happening on your end, maybe it’s just my browser.
I’ve checked it and it’s same on my side. I’ll make a quick fix for it and if you open a ticket in http://themique.ticksy.com I’ll send the patch for you as soon as possible. Thank you for letting me about this issue and helping us to improve our item
You are welcome
im getting a problem in the admin area.
when i use the text block option it doesnt show the text in the editor. When i click edit text block, there is nothing showing under visual, but under text it shows all the code.
Please send me your email and i will send you a screenshot
please my help, my client is getting quite frustrated.
This happens when you’ve upgraded your WordPress to 3.9+ but the theme (or Visual Composer) plugin is not upgraded to the latest version of Vertikal theme which is v1.4.1.
So, please upgrade to the latest version and let me know if this helped or if you have any other questions or suggestions.
More info on upgrade process:
Can you delete this ticket on your ticket system.
I accidentally put it in public not private and I can’t find a way to delete it.
I’ve removed it per your request
Hei, man how to add another such line here (look image) http://s4.postimg.org/jopdxtny5/Untitled.png
Thank you for purchasing Vertikal! This should be done by customizing theme files. You should edit contact element in Visual Composer.
Please open a ticket in http://themique.ticksy.com and I’ll help you with it
I want to disable the template portfolio, Team Members, Price Tables and client carousal. Where can I do this.
Thank you for purchasing Vertikal! You mean you want to disable these post types? If so, you should do this by editing this file:
You should find these lines:
register_post_type( 'tmq-portfolio', $args );
register_post_type( 'team-members', $args );
register_post_type( 'tmq-pricetable', $args );
register_post_type( 'tmq-clients', $args );
and comment them (or remove them).
perfect, thank you.The price does not justify the good support. Perfect, keep up, much success!u.
Thank you very much for your kind words! I do appreciate it and will do my best to deserve it
Hi, I need to add XING icon ( near facebook, twitter, linkedin etc)
How I can do that ?
Or how I can modify youtube icon in XINg ( to replace icons )
I don’t find icons as picture anywhere, Thank you.
Thank you for purchasing Vertikal! These icons are not PNG files and these are FontAwesome icon fonts. Please see them here:
Fortunately XING is supported in Font Awesome. So please:
1. Go to “Appearance > Theme Options > Header Options > Header: Top Bar“
2. Then in “Social Items” section, add a new item and set Item Type to Custom.
3. Enter title and URL and in “(Icon Name) Custom Type Only”, simply type xing and save it.
This should add XING icon beside other social elements there.
Please let me know if this helped or if you have any other questions or suggestions.
It work thanks but how I can use Xing icons ( as it’s used for facebook, twitter ) Thanks
Glad to hear that As I said on previous comment, you should choose CUSTOM for XING instead of Facebook or Twitter, then in icon name, type Xing.
This should add this. Please let me know if this helps or if you have any other questions or comments.
If you didn’t find this option yet, please open a ticket in http://themique.ticksy.com and give me permission on your WordPress and I’ll add it for you.
Hi again, I can submit an icon but can you tell me the name of icon for Xing ?
Because Xing it’s not workin and I am not sure if I know where to search in visual composer. Thank you!
It’s not a feature of Visual Composer. It’s in your theme options page. Please kindly open a ticket in http://themique.ticksy.com and give me permission on your WordPress and let me check it for you
I found “fa-xing” and “fa-xing”square” and both are not displayed, Should I make any additional settings? Thanks
Ok, you’ve got it The only thing that you should do is to change fa-xing to xing (without fa prefix) and it should work fine
Please let me know if this helped or if you need further assistance on this.
now worked. Thanks !
I’m glad! You are welcome
hello, i wrote a ticket on your support site http://themique.ticksy.com/ and after a few replies you stopped answering.
i open other 2 tickets after a week of no answer and nothing new. can you please fix the function to add google maps on vertikal theme? i sent you screenshot of how it doesn’t work differently on firefox or chrome.
and why it’s so hard to find any opacity option? i’d like not to have a forced logo background
Would you please give me the ticket ID? As I can see in my dashboard currently we have only 2 unanswered tickets which are for last hour… Maybe there is some problem in ticksy or something.
If you could kindly give me ticket ID, I’ll check it as soon as possible.
Since you didn’t reply my comment here, I’ve checked my ticketing system and looked for your name and found four tickets which three of them are same questions and all of them are answered by me and other staff but it seems you didn’t checked them and their status is waiting for client reply.
Please log into ticksy and click on list of your tickets to see our replies.
thanks, it was my fault, i didn’t know how ticksy was working, sorry!
thank you for the answers both here and on ticksy
You are more than welcome! I’m glad that you’ve find my answers Please let me know if you have any other questions or suggestions.
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