323 comments found

Hey Iman,

How do I get rid of that arrow in the top right of the screen?

When you click on it a drop down tab shows “Pre-made skins”

Please advise

Thanks

Default-user

ok just replied to my initial ticket.

ImanGM

Hey,

I’ve just updated the ticket :) Please check it and update ticket if you still have any questions or problems.

Cheers,
Iman

Default-user

Just updated ticket!

Your customer support is outstanding!

Hi Mr. Iman, I want to add a plug-in that allows visitors to upload files. Is there any one in particular that you’d recommend?

Default-user

Thanks for the pointers, I appreciate it!

Default-user

Actually after messing around with the included Contact Form 7 I found out that it has a file upload option. Just thought I’d let you know in case someone is looking through here for that or if someone asks you the same thing in the future.

ImanGM

Hi,

That’s great! Thank you very much for sharing these information. I’m glad that you’ve found out a quick and easy solution :)

Cheers,
Iman

Hello Iman,

In one of the previous questions asked to you (3 months ago), someone asked for a WooCommerce functionality. In your reply you said that you are working on this function and you expect to release it in the coming weeks.

For my company website, I also need a WooCommerce functionality, and I was wondering, if you already finished this function or if it is coming in one of the next updates?

Thanks in advance, Jeroen

Default-user

Hi Iman,

When do you expect the next version including WOO functionality to be released?

Best regards, Jeroen

ImanGM

Hi,

I can’t say an exact ETA for it but I hope I could release it in this month :)

Cheers,
Iman

Default-user

Hello Iman,

How is your progress with the new update including WOO functionality?

Best regards, Jeroen

dear,

Iconned Service, have a way to write there an URL, but i cant use an external url like www.google.com .. it will not open this page, it will return to 404.. how to get Iconned Service working with external url www./http?

ImanGM

Hi there,

I’ve checked it on my side and it’s working fine when I put an external URL like this: http://themeforest.net

Please double check it and make sure you’ve put http:// before the URL and if you didn’t find any problem in your link, please open a ticket in http://themique.ticksy.com and give me your site URL and let me check it there :) Thanks!

Cheers,
Iman

vontanix

jepp, it was working with http:// then www or without www .. i use www because some pages i link to have https SSL but it works so its no problem now.

ImanGM

Hey,

I’m glad it’s working! Please feel free to contact me if you have any other questions or suggestions.

Cheers,
Iman

Hello, Vertikal is a very pleasant template, but might it be possible to have the title of our site in the top, top bar area for exemple ? where is the best place at this moment for title of static pages ? Regards & Thank you ;)

Pat

windforce

Thanks Iman, have a nice week end ! ;)

What is the best solution to find same template to use revolution slider ?. There are too many parameters. And some exemples should be useful. Where can we find them, Have we to purchase the application ?

ImanGM

Hi,

Have a nice weekend too :)

Well, Honestly I didn’t get it. What do you mean same template to use revolution slider? If you are looking for default Revolution Slider settings, please see this page on our docs:

http://cdn.themique.com/vertikal/docs/#!/faq

Please read “Default Revolution Slider Settings” section. By the way, if this is not what you are looking for, please give me more details and I’ll try to help :)

Cheers,
Iman

windforce
in fact i don’t really what i want :-))). because when i have an idea,..too much complex to select the good parameters among all existing. I have pictures, and for me “templates” are some exemples of the thousand and more transitions beetween the pictures we will choose. For exemple i like this kind of transition slide, fade and zoom … http://www.centredermato.com/medecine-anti-age.html it’s hellish lol !! ;-))))
https://monosnap.com/image/G3EPjzMPuLWoKykxES5lVoVpSbkkRh

can you please tell me how to reduce distance here ( up and down of logo ) thank you.

Default-user

hello, can I get one replay replase ?

ImanGM

Hi,

Thank you for purchasing Vertikal! Please go to “Appearance > Theme Options > Header Options” then set a lower value for “Logo Top/Bottom Padding”.

Of course if you want to remove this space completely, please go to “Appearance > Theme Options > Custom CSS” and add this code there:


.header-logo {
    padding-top: 0;
    padding-bottom: 0;
}

I hope this helps.

Cheers,
Iman

P.S. I would appreciate if you send you further questions or problems in http://themique.ticksy.com . This way support staff will answer questions quickly and we will be able to help better. Thank you :)

Hi. Beautiful theme. Before purchase a question for the menu. When the menu ends its an empty area below (see the main background) which seems not well while the main content is keep going down. Even when stop scrolling the main page the footer dont stop in the same position that menu ends. It will be perfect the sticky vertikal menu use the same container with the main content and not standing alone in the left :-(. Can be fixed in a future update? This is the only reason that i’m not buying it now.

ImanGM

Hi,

Thank you for your interest in Vertikal! You may turn off sticky menu in theme options easily. You may also put contents inside Under Menu Sidebars if you wish.

I hope this helps :) Please let me know if you have any other questions or suggestions.

Cheers,
Iman

There is a little tab on the top right corner of the page that when clicked brings down a grey header that says “Pre-made Skins Here you can see the….”

How do I get rid of this tab?

Also, the background image seems to have issues with internet explorer, it seems to align itself the the left leaving an empty backdround on the right side of the page (not sure if this is what it’s actually doing, just my description of the issue). Is there a workaround or a fix for this? I used a 1920×1080 image.

ImanGM

Hi,

If you want to remove toggle bar, please go to “Appearance > Theme Options > Header Options > Header: Toggle Bar” and set “Enable Toggle Bar” to off.

If you want to remove “Pre-Made Skins” wording, please to go “Appearance > Widgets” and replace widgets in “Toggle Bar” sidebars with your own.

About IE issue, please open a ticket in http://themique.ticksy.com and let us know your site URL and we will check it for you :)

I hope this helps.

Cheers,
Iman

Hi,

Excellement theme. We are looking for a new one for our website. A pre-purchase question : it is possible to customize the top bar (the one that contains tel number…) and put inside short links, like here : www.cri-paris.org

Thanks,

Cri Paris

ImanGM

Hello Yves,

Yeah you are right. I’ve removed some of the elements that we had similar elements in our theme or even some of them which won’t look very fine in Vertikal theme.

By the way, you may bring them back to Visual Composer by finding and editing this file:


/wp-content/plugins/js_vertikal_addons/index.php

then on line around 3054 find this block:


/* Remove Elements From VC */

and then comment some elements that you want to bring back to VC.

Please note that since I didn’t include these elements in the theme by default, they may need some custom styling to look better in Vertikal theme and you should do this on your own.

I hope this helps. Please let me know if you have further questions or suggestions.

Cheers,
Iman

Default-user
criparis Purchased

Hello Iman,

Thanks, it works. Now i’m looking for how to get image fixed sizes when using the blog element. It is possible to set the featured images invisible by default for the posts.

Best,

Yves

Default-user
criparis Purchased

Hi Iman,

I hope you’re doing well.

I have 2 additional questions :

- If you visit our website within a smartphone, you can see that the global container isn’t fixed, unlike your demo, how can i fix it?

- Our submenu (like this one : http://cri-paris.org/bachelor) aren’t responsive? is there a way to convert them ?

Thanks,

Yves Cri Paris

Hawkish Purchased

Hello,

How can I display arrow in the menu to the elements that have child items like this https://www.dropbox.com/s/sws7fulxk53kut1/menu.jpg . I installed quickstart and it works there but when I installed a clean theme the arrow only shows for the active menu.

Thanks

Default-user
Hawkish Purchased

Ok I figured it out

ImanGM

Hey,

I’m glad you’ve found it! Please feel free to contact me if you have any other questions or suggestions.

Cheers,
Iman

Hey ImanGM,

Thanks for this great theme! Very good job! I have one question about “Team Members”. How I can make the static photo of member if I do not use any social icon? At this time, the photo moves and show up the “white” line on the top.

Thank you very much!

Best Regards,

ImanGM

Hi,

Thank you for purchasing Vertikal! Please go to “Appearance > Theme Options > Custom CSS” and add this code there:


.staff-post:hover .staf-social {
    top: 100%;
    display: none;
}

.staff-post:hover .staff-post-gal {
    padding: 0;
}

This should remove hover effect of team members. I hope this helps :) Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Default-user

Great! Thank you very much!

ImanGM

You are more than welcome :)

Hey,

i have a presale question: Is the Theme compatible with WPML? I would like to have a multilingual site so i need a theme which is WPML-ready. I like the style but this is neccessary for me.

thanks in advance

ImanGM

Hi there,

Thank you for your interest in Vertikal! Yes, Vertikal is WPML ready and you can make your site in different languages with Vertikal theme.

Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Great theme however the setting to change the logo background color appears to be broken. No matter what color I set it to it appears not to change on the site.

ImanGM

Hi there,

Thank you for purchasing Vertikal! Please let me know if other theme options such as “Accent Color” are working fine or not. If they are not working as well, it maybe caused by lack of write permission on your dynamic.css file which Vertikal theme will generate and save all theme option styles in this file.

But if other options are working fine and this is the only thing which is not working properly, please open a ticket in http://themique.ticksy.com and give me your site URL and permission to your WordPress admin, and I’ll check this for you as soon as possible.

Cheers,
Iman

I have an issues for the “Next”, “Previous” and “Back to Case Studies” links on the Portfolio page. I have three items the “Next” link toggle between the 1st and 2nd items and “Previous” toggles between 2nd and 3rd and the “Back to Case Studies uses the href=”javascript:history.back(); instead of linkning to the page that is specified in the Portfolio Archive Page.

I am not the original purchaser

ImanGM

Hi,

Thank you for using Vertikal! Please kindly open a ticket in http://themique.ticksy.com and give me permission on your WordPress and I’ll check this as soon as possible.

Please also ask the original purchaser to give you the purchase code so we can provide better support :)

Thanks,
Iman

Default-user

nevermind I figured it out

ImanGM

I’m glad to hear it. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Dear,

just come over it, i have a smal problem to translate the 404 message, no change after translating it. 404 File Not Found! Oops! The page you are looking for could not be found! Maybe you want to search for it? cant be translatet, any ide ?

ImanGM

Hi,

If you are using the latest version, please give me permission on your WordPress by sending a private ticket in http://themique.ticksy.com and I’ll check it as soon as possible :)

Cheers,
Iman

vontanix

dear, thanks for your help right now i saw i can edit it manualy in 404.php.. i will manage it like this. for security reson, there is no chanse to sending out any kind of admin rights, anyway, thanks for trying.

ImanGM

Hey,

I hope you’ll make it look how you like it very soon :) Please feel free to contact me if you have any other questions or suggestions.

Cheers,
Iman

Hi, I want to buy this template. I have just one question. I want to use multi language on my site ( English, French, ...). Do you have some plug in to recommend to me.

Hi, I want to buy this template. I have just one question. I want to use multi language on my site ( English, French, ...). Do you have some plug in to recommend to me.

ImanGM

Hi,

Thank you for your interest in Vertikal! The best and well known plugin for multilingual sites is “WPML” which you may purchase it here:

http://www.wpml.org

Vertikal is compatible with WPML. I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hello! I just bought the template. It’s gorgeous and well documented. Good job! I’ve got one question though: on the bottom of the vertikal demo page there is a send message widget (or something else). How can I make something similar? I really like the whole bottom part of the demo page with the flickr widget, send message and contact us section. Thanks in advance!

Cheers, Max

ImanGM

Hey Max,

Glad to hear that! :) Please feel free to contact me if you have any other questions or suggestions.

Cheers,
Iman

Gopher86

Hey again! I was wondering if it’s possible to put some custom text into the top bar, where there’s supposed to be the mail, phone and social icon info. Can you help me out once again? The only thing I need in the top bar is a short sentence like “Hello! Thanks for visiting my website!” or something similar.

Thanks in advance!

Cheers, Max

ImanGM

Hello Max,

You should do this by doing some small customizations in your header.php file. Please find and edit this file:

/wp-content/themes/vertikal/header.php

Then on line around 322 find this code:

<ul class="social-icons"> </ul>

and put your message in a DIV or P tag before this code block. Please open a ticket in http://themique.ticksy.com if you had any further questions or issues regarding this and I’ll gladly help you :)

Cheers,
Iman

Edited: It seems ThemeForest editor has some issue and my text is not showing well here (the code part). So please open a ticket in ticksy and I’ll guide you there with details :)

Can I use WooCommerce plugin in this template?

ImanGM

Hi there,

Thank you for your interest in Vertikal! I didn’t put any special style for WooCommerce in it yet but it should work fine with Woo with its default styles.

I hope this helps. Please let me know if you have any other questions or suggestions. Even if you have purchased it currently and you have any issues with this plugin, please open a ticket in http://themique.ticksy.com and we will check it for you :)

Cheers,
Iman

whisper Purchased

Hi there… I am a little confused :)

I recently purchased a theme and in the developer profile I saw your theme ??

I was worried that you had sold your theme, I like your theme and I am keeping an eye out for your next one.

here is the link: http://themeforest.net/item/vertikal-multipurpose-html5-template/6369349?WT.ac=portfolio_item&WT.z_author=PremiumLayers

ImanGM

Hi there,

What you’ve seen is HTML version of Vertikal WP Theme and it seems you’ve purchased the new theme of my good partner “PremiumLayers” :)

So, These are two different items. Anyway thank you very much for your notice and your kind words :)

Cheers, Iman

whisper
whisper Purchased

Yes I purchchased yours and his, yours is better imo. Just thought it wierd that he sold the same theme style lol :)

ImanGM

Haha, nope he is the original designer and he’s a great designer indeed :)

I hope you enjoy Vertikal and the new theme as well :)

Please let me know if you have any other questions or suggestions.

Cheers,
Iman

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