321 comments found

Dear,

you stil working on vertical with any futured update like WOO or any ? it will help alot if im sure ur working on some woo style.

ImanGM

Hey there,

Yeah, I’ll release a new version of Vertikal with WooCommerce support very soon :)

Cheers,
Iman

Hi there! I cant seem to get the related posts function working. Ive turned it on inside the blog settings within the theme panel however nothing is appearing.

Does it work on Tags or categories? or all posts?

ImanGM

Hi Jamie,

Thank you for purchasing Vertikal! Related posts will work on tags. If you need it to work on categories, please open a ticket in http://themique.ticksy.com and I’ll guide you to do it :)

Hope this helps.

Cheers,
Iman

Jamie_humbug99

Thanks buddy, all good. Ill just create 1 general tag and use it with all my posts.

ImanGM

Hey,

Yeah, that’s a good idea :) Please let me know if you have any other questions or suggestions.

Cheers,
Iman

hi i am trying to upload my vertikal theme to my wordpress site hosted by godaddy but it keeps giving an error asking “do you really want to do this”

I am not sure what i am doing wrong. I go to appearence, themes, add themes, upload, and click install now. It then uploads and gives me the error

ImanGM

Hi there,

Thank you for purchasing Vertikal! I’ve read on your other comment that you’ve fixed your problem with your GoDaddy hosting. I’m glad to hear it. Please let me know if you have any other questions regarding this issue.

Cheers,
Iman

Tried again. same story see below:

Are you sure you want to do this?

Please try again.

Default-user

ok i got that resolved. how do i change the skin to the medical skin?

ImanGM

Hi,

To use Pre-Made Skins, please read our documentation which is included in your downloaded package from ThemeForest. By the way, you may see an online version here:

http://cdn.themique.com/vertikal/docs/#!/premade_skins

I hope this helps.

Cheers,
Iman

P.S. I would appreciate if you open a ticket in http://themique.ticksy.com for further problems because this way you will be able to attach screenshots or share private information and my support staff will check tickets faster. Thanks! :)

I got a problem with the theme. When I change the colors nothing changes :S I click save after adjusting. The options are saved and when I can back later they are still my settings, but the theme remains blue.

How do I fix this? :(

ImanGM

Hello Falko,

Thank you for purchasing Vertikal! Please first clear your web browser cache and then try again. If it didn’t help, it means your webserver does not have write permission on this file:

/wp-content/themes/vertikal/dynamic.css

Please set write permission to your webserver user on the above file and then try again. Please let me know if this helped or if you have any other questions or suggestions.

Cheers,
Iman

con2p Purchased

The current “WPBakery Visual Composer” is available in the Verison 4.2.3. The version of the theme is 4.0.5. How do I get the newer version?

ImanGM

Hello Aecon,

I’ll release a new version by the end of this week and I’ll include the latest version of Visual Composer in it too :) So please stay tuned and upgrade to the latest version once it’s released.

I hope this helps.

Cheers,
Iman

Nice theme. Is there a way to easily turn off the responsive layout?

ImanGM

Hi there,

Thank you for purchasing Vertikal! There is an option in Vertikal v1.4 in “Appearance > Theme Options > General” which will help you to disable responsive layout.

I hope it helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

This might already be addresssed as part of response to Aecon post…. My Visual composer graphical interface seems to havev disappeared from my pages (replaced by ‘vc’ markup). THis is making it very challenging to update my pages etc . Please advise. thanks Paul

ImanGM

Hi there,

Thank you for purchasing Vertikal! If you’ve upgraded your WordPress to v3.9+, you should upgrade your Vertikal theme to latest version (v1.4.1) too.

After you upgrade your theme, it will ask you to upgrade your plugins too. You must upgrade plugins too and after upgrade, your text editor will look fine again :)

Please let me know if this helps or if you need further assistance on this.

Cheers,
Iman

P.S. If this didn’t help, please open a private ticket in http://themique.ticksy.com and give me permission on your WordPress and let me check the issue there. Thanks!

Default-user

Thanks for the reply. Where / How do I update Vertikal to the latest version? From inside wordpress (where)? thanks

ImanGM

Hello Paul,

Please follow the instructions in our documentations here:

http://cdn.themique.com/vertikal/docs/#!/upgrade_your_theme

I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hey, is there away to keep the top bar sticky like the menu? I have found some code in your forum that has made it sticky but it’s no longer the see through colour and as you slide up the content off the site goes over it.

Thanks for the great theme!

Jamie

Default-user

Sorry, the logo goes over teh top bar as you slide down…. Thanks,

Jamie

Default-user

Any feedback? Thanks

ImanGM

Hello Jamie,

I’ve checked it and it’s working fine on my side. Would you please open a ticket in http://themique.ticksy.com and send me a screenshot of what you are seeing on your side? This way I could have your site URL, problem and screenshot on one place so I could help better and faster. Thanks :)

Cheers,
Iman

That’s great, it’s just the logo if you could take a quick look?

Default-user

Sorry, that was a reply to the abve :)

ImanGM

No problem! I’ve replied to your other comment then :)

Hi Iman,

I have a few small problem with “Team Members” and “Iconned tabs”. It’s a just with wrong displaying in different browsers.

https://www.dropbox.com/s/7887vsykb53mt2z/error.jpg https://www.dropbox.com/s/ngm65c2ujsrv7nc/too_much.jpg

Thank you,

Best Regards, Tomas

ImanGM

Hello Tomas,

Thank you for purchasing Vertikal! For team members issue, please open a ticket in http://themique.ticksy.com and I’ll send you a quick fix. This is a known bug and will be fixed in next version.

About the second issue, it seem you have other tabs on this block which has more height than the item which you’ve sent me its screenshot. If this is the case, this is something that we cannot do anything for it because the tabs element will get the height of longest height tab and will set it for all tabs. But if this is not your issue, please kindly open a ticket again and give me your site URL and let us check it for you. Thanks :)

Cheers,
Iman

Hi,

Can you confirm if this is a bug.

When I disable responsive layout, the vertical menu is off the grid.

Im using 1280×1024 screen resolution.

thanks

ImanGM

Hi,

I’ve checked it and it’s same on my side. I’ll make a quick fix for it and if you open a ticket in http://themique.ticksy.com I’ll send the patch for you as soon as possible. Thank you for letting me about this issue and helping us to improve our item :)

Cheers,
Iman

Default-user

Thanks

ImanGM

You are welcome :)

hi there, im getting a problem in the admin area. when i use the text block option it doesnt show the text in the editor. When i click edit text block, there is nothing showing under visual, but under text it shows all the code. Please send me your email and i will send you a screenshot please my help, my client is getting quite frustrated.

ImanGM

Hi there,

This happens when you’ve upgraded your WordPress to 3.9+ but the theme (or Visual Composer) plugin is not upgraded to the latest version of Vertikal theme which is v1.4.1.

So, please upgrade to the latest version and let me know if this helped or if you have any other questions or suggestions.

More info on upgrade process:

http://cdn.themique.com/vertikal/docs/#!/upgrade_your_theme

Cheers,
Iman

Hi,

Can you delete this ticket on your ticket system.

http://themique.ticksy.com/ticket/244001

I accidentally put it in public not private and I can’t find a way to delete it.

thanks

ImanGM

Hi,

I’ve removed it per your request :)

Cheers,
Iman

Hei, man how to add another such line here (look image) http://s4.postimg.org/jopdxtny5/Untitled.png

ImanGM

Hi,

Thank you for purchasing Vertikal! This should be done by customizing theme files. You should edit contact element in Visual Composer.

Please open a ticket in http://themique.ticksy.com and I’ll help you with it :)

Cheers,
Iman

con2p Purchased

Hi,

I want to disable the template portfolio, Team Members, Price Tables and client carousal. Where can I do this.

ImanGM

Hi,

Thank you for purchasing Vertikal! You mean you want to disable these post types? If so, you should do this by editing this file:

/wp-content/plugins/js_vertikal_addons/post-types/post-types.php

You should find these lines:


register_post_type( 'tmq-portfolio', $args );
register_post_type( 'team-members', $args );
register_post_type( 'tmq-pricetable', $args );
register_post_type( 'tmq-clients', $args );

and comment them (or remove them).

I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Default-user
con2p Purchased

perfect, thank you.The price does not justify the good support. Perfect, keep up, much success!u.

ImanGM

Thank you very much for your kind words! :) I do appreciate it and will do my best to deserve it :)

Thanks!

Hi, I need to add XING icon ( near facebook, twitter, linkedin etc)

How I can do that ?

Or how I can modify youtube icon in XINg ( to replace icons )

I don’t find icons as picture anywhere, Thank you.

ImanGM

Hi,

Ok, you’ve got it :) The only thing that you should do is to change fa-xing to xing (without fa prefix) and it should work fine :)

Please let me know if this helped or if you need further assistance on this.

Cheers,
Iman

Default-user

now worked. Thanks !

ImanGM

I’m glad! You are welcome :)

and90 Purchased

hello, i wrote a ticket on your support site http://themique.ticksy.com/ and after a few replies you stopped answering. i open other 2 tickets after a week of no answer and nothing new. can you please fix the function to add google maps on vertikal theme? i sent you screenshot of how it doesn’t work differently on firefox or chrome.

and why it’s so hard to find any opacity option? i’d like not to have a forced logo background

ImanGM

Hello Andrea,

Since you didn’t reply my comment here, I’ve checked my ticketing system and looked for your name and found four tickets which three of them are same questions and all of them are answered by me and other staff but it seems you didn’t checked them and their status is waiting for client reply.

Please log into ticksy and click on list of your tickets to see our replies.

Thank you.
Iman

Default-user
and90 Purchased

thanks, it was my fault, i didn’t know how ticksy was working, sorry! thank you for the answers both here and on ticksy

ImanGM

Hey Andrea,

You are more than welcome! I’m glad that you’ve find my answers :) Please let me know if you have any other questions or suggestions.

Cheers,
Iman

https://monosnap.com/image/PL1UNbbRFZF7kwG1llvOswtSecL2vq

I have problem with slider on Iphone 5. it’s not in middle , there is some right empty space. Thank you!

ImanGM

Hi,

This area belongs to slider navigation. It seems you have only one slide and it’s not showing navigation on right side. Do you have navigation buttons on larger screens?

I could help more if you give me your site URL.

Thanks,
Iman

Hello, before buying I would like to know. Can I add a video to the home page slider ? Thanks!

ImanGM

Hello again,

Yes, Vertikal is translation ready and also compatible with WPML plugin which is for websites with several languages :)

Please let me know if you have any other questions or suggestions.

Cheers,
Iman

ImanGM

You are welcome :)

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