ImanGM

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398 comments found.

When i tried more time to import widgets.wie file, i had the message:

Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

I solved the problem. But there is another that I can not solve. The slider load continuously without display.

Hi,

It seems you have a problem with your site permissions which is preventing your demo content to import properly…

I would appreciate if you kindly open a ticket in http://themique.ticksy.com and give me permission on your WordPress admin and let me check the issue for you :)

Cheers,
Iman

Hey Brice,

Thank you for sending a ticket. I’ve fixed the problem and updated you about the results :)

Cheers,
Iman

Hey, short question:

you have a nice “content box” where different headlines are on top. If you click on a headline, u see more content of this box. But why is the first item of this box always opened? Can I change, that all items are closed and I have to click on the ”+” to open it?

Thanks

Hi,

Thank you for your interest in Vertikal! Do you mean the accordions? If so, yes. You can choose the default open accordion in the page builder and while you are making your content. You may also disable this feature and have them all closed by default.

I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hi,

thanks for your fast answer. Great Support!

Can U tell me how to disable this feature? Im going to customize your Theme for a friend who bought it but doesnt know how to setup

Hi,

You should edit the accordion element and put “0” in the active tab section.

If you need further assistance, I would appreciate if you open a ticket in http://themique.ticksy.com

Cheers,
Iman

Hi, coming soon new update? Coz i use it last version of visual composer and not work good. Awesome tabs not working also have second site with other language, with old version of visual composer and same theme, but there call buttons not working too. I cant put link in call button.

Hi,

I’m working on WooCommerce for the new version and I hope it will be ready in next 10 days.

By the way, As I asked you in your ticket, you should use the VC version which is included in the theme as I’ve customized it to support our exclusive elements such as Awesome Tabs and if you install a different version, some of our elements won’t work properly.

So, stay tuned for the new version which will be ready very soon :)

Cheers,
Iman

Thanks, i saw in my ticket, but i told u here call to action buttons cant edit url link. So when i press on url link and nothing, this is happened in old version of VC. Still will w8 for update. Thanks again and have a nice day

Hey,

Yeah of course this issue will be fixed in next version :) I’ll try to release it as soon as possible.

Thanks,
Iman

hi there, trying to custom my menu and the little loading circle just carries on going and doesnt add to menu.

Hi there,

I’m not sure if I’ve got the point. Would you please give me your site URL and let me check what’s happening there?

Thanks,
Iman

Hi Iman,

How can I remove the comment options in a post?

Thanks in advance.

Gr. Leo

Hi Iman,

It helped! Thanks.

Cheers, Leo

Hey Leo,

I’m glad it helped! :)

Cheers,
Iman

Hi Iman,

I already replied but do not see my reaction. Anyway: it helped! Thanks.

Regards, Leo

Hi Iman, love the theme! Just a quick question. How can I expand the width of the content/container area without messing up the layout in different viewport sizes? For instance, if I expand the container and then shift the nav to the left so it is properly aligned at one viewport size, at another viewport size the nav will not adjust in proportion with the container size. It will be either too far to the left or right. Any ideas of how to do this? My client just feels there is too much background space showing.

Thanks!

Hi there,

Thank you for purchasing Vertikal! This could be done by adding some custom responsive CSS codes. Please kindly open a ticket in http://themique.ticksy.com and give me your site URL with the new container width and I’ll make the responsive codes for it :)

Cheers,
Iman

bopar

bopar Purchased

Hello Iman, I have purchased and love this theme. I know you are going to release a new update soon with WooCommerce features. If you do not mind, can you please add the following features: 1. Enable / Disable the Catalog Mode. When enabled, the feature Turns Off the functionality of WooCommerce shopping. 2. Testimonials 3. Dropdown menus on Top Bar area.

Thank you!

Hi there,

Thank you for purchasing Vertikal and thanks for your suggestions. I’ll try to add as many features as possible in next versions :)

Cheers,
Iman

Hey there,

I moved my production site to a new server. Only now the Visual Composer will not activate. I de-activated VC on production site, however it still will not work on the new site.

Says I need to get lic key from envato, I use the lic key from the vertikal theme purchase, but that won’t work either.

Please help

thanks

Hi Rich,

I was checking tickets on ticksy and noticed that you’ve sent a ticket for your issue. Please update the ticket with the information that Negar has asked you and she’ll help you with your problem.

Cheers,
Iman

Cannot paste any copy into the custom CSS section and many of the other options are missing.

This happened when I upgraded to newest version of wordpress:

Hi again,

Oh, from the screenshot which you’ve attached, it seems that your style sheets are broken because of some third-party plugins or styles.

Please open a private ticket in Ticksy and give me access to your WordPress admin and let me check it for you.

Thanks,
Iman

Hi Imam,

I have an urgent question -

has this (http://blog.sucuri.net/2014/09/slider-revolution-plugin-critical-vulnerability-being-exploited.html) security vulnerability been patched in the current version of Vertikal?

Please let us know. Cheers, D

Hi,

Thank you for purchasing Vertikal! Yes, this issue was fixed in Revolution Slider in Feb 2014 so your site is completely safe if you are using the revslider which is included in Vertikal or my other themes.

Cheers,
Iman

Hi Imam,

I’m writing here so others may see it as it may be in their interest aswell.

First of all, great theme! 5 stars from me :) Wordpress 4.0 just came out, but I cannot really find if Vertikal will be fully supported in it. Could you shed some light on this? If it is safe to upgrade I’d be pleased to hear, or if it is not, I’m curious when any update to bring the support is planned, and ofcourse if any great features will be added with it.

Keep up the good work!

Kind regards,

Hans Schollaardt – Netherlands

Hi Iman,

You are right; when searching in any page source it is there.. Doesn’t explain why the code was not detected by Google Analytics though. Will see if it actually starts tracking now (still detected now ;)).

Will keep you posted!

Thanks again!

Hans

It’s working flawlessly!

Much appreciation :)

Hans

Hello Hans,

Glad to hear that! Please feel free to contact me if you have any other questions or problems.

Cheers,
Iman

Slider Pro is a much faster loading and overall efficient solution to the slider loading problem. How can I integrate it onto your website? The dropdown selections are only for two sliders, but I would like to add Slider Pro.

Hi there,

Thank you for using Vertikal! As you said I’ve include two sliders: Revolution Slider and FlexSlider in the Vertikal.

As Revolution Slider is super flexible and you can do almost anything with it, I didn’t add any other sliders to the sliders list to make it easier for users to work with theme.

By the way, if you need Slider Pro in your site, please open a ticket in http://themique.ticksy.com and I’ll guide you to manually add SliderPro to your site.

I hope this helps.

Cheers,
Iman

Hey Iman, Any ideas when the Woocommerce theme is coming. The end of August has passed…

I am patiently waiting :-) thanks

Your theme and support are great.

Hi,

Thank you for using Vertikal! It’s done. I was waiting for WordPress 4.0 to make next version of Vertikal compatible with it then submit it to ThemeForest. It’s done and I’m going to submit the new version for review tonight :)

Thanks again!

Cheers,
Iman

Hi, first of all great theme. Pre Sales question

1. The logo or navigation bar goes on to the top bar when you scroll down and scroll up. Is that fixable? Is that complex?

Hi,

Yeah Of course. Please take a look at this page:

http://preview.themique.com/vertikal/theme-options/

Of course the content of this page is not updated with new v1.5 theme options page as I’ve added WooCommerce and some new options there. But you may see the overall options of the theme :)

Cheers,
Iman

Hi there, thanks for your patience in answering questions, just being careful when choosing an option

1. Do we need to custom code to stop the effect of navigation going on to the top bar?

2. When is new verion relase scheduled?

3. What is the changelog?

Hi there,

Sorry for delay in replying back.

1. No, it’s in theme options and you may do it without any custom CSS coding.

2. It was released yesterday and if you’ve purchased Vertikal you may enjoy using the new version.

3. Please go to item description page here:

http://themeforest.net/item/vertikal-responsive-wordpress-theme/6780563

The change log is available on the end of the file.

I hope this helps. Please feel free to contact me if you have any other questions or suggestions.

Cheers,
Iman

Just received news that the theme could contain a vulnerability which makes it possible to access the database with easy…. Will investigate this further, but do you have more news on this?

Hi,

If you are not sure if you are using the up to dated version of Revolution Slider, please kindly open a ticket in http://themique.ticksy.com and give me access to your WordPress admin and I’ll check it for you :)

Cheers,
Iman

I guess I am safe as the plugin is version 4.3.5 :-) Thank you for your response.

Glad to hear that! You are more than welcome! Please feel free to contact me if you have any other questions, problems or suggestions.

Cheers,
Iman

Good morning, do not know about my vertikal theme, I was enabled and working successfully, but not happened and Slider Revolution no longer worked, now the theme asks me to install it again but will not let me .. . what’s going on?

The page tells me that already exceeded the download limit, which will be happening?

Hi there,

If you are getting this message, you should contact Envato support here:

https://support.market.envato.com/hc/en-us/requests/new

Also I don’t see purchase badge on your account. So if you could open a ticket in http://themique.ticksy.com, I’ll try to help too.

Cheers,
Iman

If I use FLEX SLIDER, as I get pictures do not run so fast? If you have time to change? Thanksgiving is the last question. I do not need a ticket ..

Hi there, i want to remove “by….in….on….” in posted article

Thanks !

Hi there,

Thank you for using Vertikal! I would recommend to translate your theme into your preferred language by following our documentation here:

http://cdn.themique.com/vertikal/docs/#!/theme_translation

But if you only want to remove them, you should find and edit this file:

/wp-content/themes/vertikal/layouts/blog/content-post.php

Then on line around 188 and 199, find these codes:

<?php _e('By','vertikal');?>
<?php _e('In','vertikal');?>
<?php _e( 'On' ,'vertikal' );?>

and remove them.

I hope this helps. Please let me know if you have any other questions, problems or suggestions.

Cheers,
Iman

Hi Iman,

Just updated to the lastest version of Vertikal and it looks like it removed all of my theme color settings/prefs.

Not sure if that was by design or not.

NJ

It looks like I was able to just ‘resave’ the theme options and that fixed the issue.

However, even after updating (through the theme) the WPBakery Visual Composer is still asking for an update through the WP Updates.

Any word on this?

NJ

Hi there,

Yes, you should re-save your theme options after each update. This is because once you update your theme, it will return to the default styles and the styles will re-generate when you save your theme options.

About the Visual Composer, you should see a notification on your WordPress dashboard once you install the update and it will ask you to update the theme plugins, including Visual Composer. Did you update them by clicking on this notification?

If you still have any issues with this, please open a private ticket in http://themique.ticksy.com and give me access to your WordPress admin and I’ll check it for you as soon as possible.

Cheers,
Iman

already bought the theme and I am using on my site. http://hotgraficadigital.com.br/

how do I show in my home products WooCommerce? is giving an error on the search button

Hi there,

Thank you for purchasing Vertikal! You should set your Shop page in WooCommerce settings.

Please go to “WooCommerce > Settings” then in products tab, choose your shop page in “Product Archive / Shop Page” section.

About search icon, it’s a known bug in current version and I’ll release a quick fix for it in next few days. For now, please open a ticket in http://themique.ticksy.com and I’ll send the quick update for you immediately.

Thanks,
Iman

Hi, Is there a way to change the Portfolio icons as circles rather than rectangles to give it the IOS look? Thanks

Hi there,

Thank you for your interest in Vertikal! If you mean the two icons which will appear over portfolio image once you move your mouse on them, then yes, it’s a simple background image which you may replace it with a circle if you wish :)

I hope this helps.

Cheers,
Iman

Hmmmm not exactly, have you got an email so I can send you an image?

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