390 comments found

Hey Venus Theme,

Thanks again for the great theme and great help! :D

Just a quick one, I can see it is possible to have configurable swatches for color enabled and the ‘swap image’ at the same time.

But is it possible that when you click a swatch, the swap image can be the same colour?

i.e. Default image is image1, Swap is image2, but I label image3 as ‘black’ for the swatch, can image4 be set to the swap image for the black swatch?

Sort of like having a ‘white’ 1, ‘white’ 2 and a ‘black’ 1, ‘black’ 2… Or is that something that wouldn’t be possible?

Cheers :)

Default-user

Thanks, I have had a look at the guide previously and got swatches working, I just wasn’t sure if it was compatible with the theme setting ‘swap image number’ in the Venus Theme Control Panel to be able to suit the ID of the swap image changing depending on which swatch is clicked in the Product listing section. For example, a white dress is the default image (index0) and the back of the white dress as the swap image (index1), but clicking the black swatch shows image (index2) but mousing over that shows the white swap image (index1) still.

Do you know if there is a way to change something in the theme settings to allow it to a different swap image if a different swatch is selected?

(If you go to the site you might be able to see better what I mean.. http://www.harperroseboutique.com/shop.html)

Cheers :)

venustheme

Hello Mate,

The “Swap image number” was used for hover swap image function in our theme. The swap image will show when you hover on product image on your site. It is not config for Colour Swatch function.

Default-user

No worries thanks for the reply, just thought I would check in case there was a way to get the two working together or if I was not finding the right settings in the theme backend or something… but sounds like they are completely separate functions. Cheers :)

Hello,

we’ve the same trouble that the user tanho243 comented time ago.

When we add a product to wishlist and then we click to addtocart the website tell us to specify the options. Then in the page loaded we select the color and size and click to add to cart. At this moment the popup is loaded but it’s not finishing.

Can you tell us how to solve that?

Many tkans!

venustheme

Hello Mate,

I think your site are having problem with javascript or rewrite url or some extension are overriding checkout controller (it will not response correctly when add product to cart).

Please send me the website information to my email: venustheme@gmail.com

Comunicart

Thanks for your help. It’s working well.

Nice and fast support.

Cheers

Hi, Can i use the indian currency sign ?? It seems from demo that it only supports Dollar, Euro and Pound Sign.

venustheme

Hello,

Yes you can use indian currency sign. Magento support the currency, you should enable it on admin.

Default-user

Actually i need it for opencart . Is it same thing i can do in opencart ? I commented here by mistake.

venustheme

Hello Mate,

Yes please check out our pav fashion theme for Opencart at here: http://themeforest.net/item/pav-fashion-responsive-opencart-theme/6550283

Hello

I have a serious problem. On my product pages, when I click on the additional views, it opens up in a lightbox instead of on the main image view. Could pleaseeeeeeeeeeee help?

http://www.fyringe.com/index.php/whats-new-13/farlap-shirt-ruby.html#.VQG5beHIBrj
JupiterGuy

I could send you my entire package if you want to incorporate my edits in your demos :)

JupiterGuy

Oh, one more question, how does the change image on rollover in category pages work? Which are the images I should set as base, thumbnail and small if I want it as before rollover and on rollover?

venustheme

Hello Mate,

Im sorry for late response.

to change swap images of products in category pages. Please try to set main image for product in admin. And upload more than 1 images for products. Then go to venustheme > Ves theme panel > Theme control panel > setting “Swap image index” set value 1,2, or 3. it is index of thumbnail images of product will show on rollover.

Hi. I like the theme bun’t don’t like Magento’s default checkout interface. I would like to know if the theme supports any one-step checkout solutions and/or any other custom checkout solutions which will let me change the checkout page and make it easy. Thank you!

venustheme

Hello Mate,

The theme support IWD one page checkout. You can setup the IWD one page checkout extension and it compatible with the theme style.

Default-user

Are there any examples of IWD one page checkout implementation for the theme? I would like to see examples before purchasing.

venustheme

Hello Mate,

I just setup IWD one page checkout in the theme http://venusdemo.com/magento/fashion

please try to check it.

Youngbob Purchased

Hello. I have sent you an email. Could you please have a look at it and respond please. Thanks for great support!

venustheme

Hello Mate,

Ok, I will check and reply you quickly.

howvard Purchased

I can’t seem to get the Ves TabsHome to display correctly. The module displays and shows products (new and best sellers) but I cant make a product featured. Where do i assign this? What am I missing? Thanks Charles

venustheme

Hello Mate,

To show featured products in tabshome. You should go to products manage, then edit products which you want show and set option “Featured” = “Yes”

Youngbob Purchased

Hello, I have written to you now several times over the past few weeks, both on email on skype about the issue with the quick view null error, but you seem to be ignoring me.

Can you please let me know what the issue is and what can be done about it?

I’d also like to know how to edit the frontpage product carousel so i can put in custom products instead of the ones that are randomly shown.

venustheme

Hello Youngbob,

Im sorry for my late response. You can setting the products carousel module to choose “Source Type” = “Featured products”. Then go to products manager you should edit products which you want and enable the option “Featured”. The module will get featured products to show on frontend.

Default-user
Youngbob Purchased

Hello, thanks for the answer. :)

If you look at ogbagger.com you can see the products showed on the page below the topslider, its the ones under the “newest,most showed etc tabs i mean? can i make these show custom products?

venustheme

Hello Mate,

Yes, that is module ves_tabshome. In the module setting you can enable tab “Featured”, and you can manage products to enable featured option for the products you want to show.

Hi,

Can the header height be reduced ?

venustheme

Hello,

Please let me know what the theme layout you want header height be reduced.

We can reduce it with css code.

Default-user

The header portion containing the logo.

venustheme

Do you mean the header of the theme layout http://venusdemo.com/magento/fashion/index.php/?___store=english1 ?

Yes we can make the logo to smaller and reduce header height.

Hi venustheme Support,

at first, thanks for the great Template! :) We currently have the problem that the images of the Venus Content Slider disappear after some time. We are storing all of our images in the database due to a multiwebserver setup. Is the slider not storing the images in the Database correctly? Is this maybe a known bug?

Any suggestions is highly appreciated :)

Thanks, Marco

venustheme

Hello Marco,

Thanks for your comment. The content slider will store images name in database. Maybe on frontend slider are getting incorrect image path. Please send me the website information to my email: venustheme@gmail.com I will check and give you correctly solution.

Default-user

I think that we did fix it with this: https://www.evernote.com/shard/s3/sh/84879b37-aeec-4f88-9d11-629c00f6dae3/0da32af8b9a451cee9eca22452337251

try { $uploader = new Mage_Core_Model_File_Uploader('image'.$key); $uploader->setAllowedExtensions(array('jpg','jpeg','gif','png')); $uploader->setAllowRenameFiles(false); $uploader->setFilesDispersion(false); $path = Mage::getBaseDir('media') . '/ves_contentslider/upload/'; $result = $uploader->save($path); if (!$result) { Mage::throwException( Mage::helper('cms')->__('Cannot upload file with new class.') ); } } catch (Exception $e) { Mage::getSingleton('adminhtml/session')->addError($e->getMessage()); }

Now the images are appearing in the database and hopefully won’t get lost anymore.

I have 2 additional questions:

  • I would also like to update our installation with your current updates. Do you know if there could some issues occur potentially? Is there an update guideline? Can I just copy it over? :)
  • We have sent you some questions regarding the loads (over 500) of SQL queries on the home site where we are using the product carousel and the megamenue. Do you what causes that many queries?

Thanks, Marco

venustheme

Hello Marco,

1. To upgrade the themes to latest version. You should to do as following steps:

- updated extensions (ves tempcp, megamenu, contentslider,...): upload and unzip the module package into the webroot folder in your site.

- Backup the theme files (app/design/frontend/ves_fashion and skin/frontend/ves_fashion/).

- Extract themes.zip in latest version package. Compare theme files with latest version (or just compare there files which you modified)

2. Please try to disable option “Enable Sale Icon” “Enable New Icon” in module settings (ves products carousel or ves tabshome).

Or update there modules. In latest version we support ajax loading and block caching.

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