379 comments found

hii , please check my mail regarding some issue in mobile

venustheme

Hello,

I answered you on email. Please check it.

want banner,sliders in mobile view also , how can we do it

Default-user

still waiting for reply

venustheme

Hello Mate,

Im sorry for my late response. I just replied your email, please check your inbox.

Default-user

thanks

Hii I am using Old framework , but want logo next to navigation menu just like demo 3 pls help and check my mail fro that

venustheme

Hello,

On latest version of ves tempcp and theme package (we just released the new updating on January 22, 2015 ) on the updating version you can choose Header layout on admin > Venustheme > Ves theme panel > Theme control panel.

Default-user

which section have we to look for it Header Layout dropdown has only one value default

venustheme

You should update themes layout, skin and module ves_tempcp module too.

i updated theme getting below error ,while navigating to admin > ves deal > configuration

Invalid config field backend model: ves_deals/system_config_backend_deals

venustheme

Hello Mate,

Please try to download the theme package on themeforest again. Then update the module ves_deals on your site to resolve the issue.

Default-user

updated still same error

venustheme

We just answered you on email.

hey after update to demo 3 none of my products are visible pls , check my mail and fix it

venustheme

We answered you on email.

Is there an update or something bc I get the following:

Fatal error: Call to undefined method Ves_Tempcp_Helper_Framework::getProfile() in /home/blushtest/public_html/app/design/frontend/default/ves_blushy/template/common/product_module.phtml on line 29

venustheme

Hello Mate,

You should update module ves_tempcp too

Hello mate,

How can I make this mouse hover “transition/easing” on the product inner zoom as It is on the theme bellow please?

http://demo.meigeeteam.com/bizarre-magento-theme/english/anticulture-sweat.html

Cheers!

venustheme-support

Hello Mate,

you go to backend/VenusTheme/Ves Template Panel/Theme Default/Tab Page Seting > Product >Product Zoom Mode > Inner Zoom

Please see screenshot :http://screencast.com/t/eo75InD59UC

Default-user

Thank you but I already did that I just want the hover to have this “transition/delay” effect like the link bellow? When you hover the mouse the inner zoom has this transition like effect. Is there anyway to replicate that?

Please have a look at this link and hover the mouse over the photo:

http://demo.meigeeteam.com/bizarre-magento-theme/english/anticulture-sweat.html
venustheme

Hello Mate,

Please try to edit the file “app/design/frontend/ves_fashion/theme default layout/template/common/view/default/media.phtml”. Then find code:

lensShape : "<?php echo $themeConfig->get('product_zoomlensshape');?>",

Replace to:

       easing : true,
      easingType : 'easeOutExpo',
      easingDuration : 2000,
      lensShape : "<?php echo $themeConfig->get('product_zoomlensshape');?>",

We are notice to update the function for the theme. On next version, you can choose zoom effect in admin of theme control panel.

Hi, is there any way to change the order of the sliding banners? At the moment I have to reload them all every time I have a new one.

venustheme

Hello,

Yes, the option field “Position” in the “Banner Images” tab for each Banner item.

Default-user

I don’t have the position field, any idea why it might not be showing?

venustheme

Hello Mate, Can you please send me the website information to my email Venustheme@gmail.com We will check the admin of content slider on your site to give you correctly solution.

How might I go about hiding a particular category from the TabsHome ‘New’ tab? There is a need to exclude a special “archived” category that only has sold out items in it.

venustheme

Hello Mate,

Do you mean choose particular category for tabshome module? on new version of the theme we updated the module to allow choose categories to get products for tabs.

hey i want to add some extra icons like fa fa-diamond

how can i add it pls guide

venustheme-support

Hello Mate,

Theme was to include them you only need to add the html element : you can find the icons here : http://fortawesome.github.io/Font-Awesome/icon/ http://fortawesome.github.io/Font-Awesome/icon/diamond/

gigantsc Purchased

problems with new registrations of wrong password message :( help me?

venustheme-support

Hello Mate,

Thank you for contact us about the theme, Please provide me information your site via mail : VenusTheme@gmail.com , i will help you check and let you know solution

hi

does your theme include all the demo products as well and how do you import them once i have installed your theme.

once i install your theme i want it to look exactly the same, some themes are missing images and its hard to see how things would look and work

thanks

venustheme-support

Hello Mate,

Thank you for contact us about the theme, yes! you just need to install the correct step by step tutorial of theme and you can also contact us by mail : Venustheme@gmail.com to get the help

hii pls check my mail :

http://mourjewels.com/demo/

still i can see large blank space at bottom why ?? pls guide how to fix u mailed u also

Default-user
sunjewels Purchased

still waiting for reply

venustheme

Hello Mate,

Thanks you for your question. Because the site are disabling the newsletter block on footer (the theme default have the block).

Please try to add the css code into the custom css in venus theme control panel:

#powered.newsletter-fix{
  display:none!important;
}
appidays Purchased

Hello Mate, I have a problem with language setting on medium and small resolutions: When I trying to select other languages I see duplicated language menu. How to fix this bug? You can check on http://store.bertinigroup.it/ but the same problem is in your Demo1 (New Framework). Thanks for support.

Default-user
appidays Purchased

I have solved by myself, thanks anyway

venustheme

Thanks you :)

Hi

Getting the following error on homepage or even the backend layer slider section: Notice: Undefined index: from in /app/code/community/Ves/Layerslider/Helper/Slider.php on line 240

My client has purchased the theme, I can email u the license code for verification.

Thanks, Aalia

venustheme

Hello Aalia,

Thanks you for your question. I received your email, will check and reply you quickly. I think it is config of layerslider in admin, you should choose effect animation “From” and “To” for layers on slider.

Youngbob Purchased

Hey. I have a pre exsisting webshop, which i have tried to install your theme on, but im having issues making the nav menu show and also latest and featured products on the frontpage. Can you please help asap.

Thanks.

venustheme

Hello Youngbob,

Thanks you for your question. Maybe you are having issue with extension settings for default store view. Please send me the website information to my email: venustheme@gmail.com I will check and give you solution quickly.

Default-user
Youngbob Purchased

hello, i have sent you an email.

Hi VenusTheme, can you please check my support request on how to set things up so the banners and sliders can be used in the mobile view. And what the block code is for putting one of the sliders on pages other than the home page.

Thanks. :)

Default-user

That’s perfect both of solutions fixed those issues! Thankyou!

I do have another quick one but.. In the Layer Slider, when I go to ‘Manage Sliders’, when I try add a background image or any image as soon as I click ‘Select Image’ it pops up with a new window with a ‘403 Forbidden’ error that is ‘Proudly powered by LiteSpeed Web Server’ do you know if that is a folder permission issue and where I might have to change things to be able to add images to the ‘Venus Layer Slider’

(I have checked the ‘path to image folder’ location via FTP and even with 777 permissions still get forbidden.)

Default-user

And sorry one last one…

With the code from above <block type=”ves_contentslider/list” before=”-” name=”custom.contentslider.list”/> how can I change that to specify which of the content slider id’s I wish it to show rather than whichever one is listed in the Content Slider general settings? Or is that not possible?

Thanks. :)

venustheme

Hello,

- About the layer slider, can you please send me the website information to my email: venustheme@gmail.com I will try to check the problem for you.

- You can add the contentslider block code as following:

<block type="ves_contentslider/list" before="-" name="contentslider.list2">
                <action method="setConfig">
                    <key>bannerId</key>
                    <value>2</value>
                </action>
            </block>

You should change banner ID in the tags:

<key>bannerId</key>
<value>2</value>

Hello, is the theme compatible with Magento 1.9.1.0? I found some problems with it, in some theme’s extensions and also in the Magento’s native configurableswatches module.

Thanks

venustheme

Hello Mate,

You should download the latest version of the theme. We integrated the color swatches feature on latest version of the theme.

indiesoft85

Hello, I have the latest version! what is it called the extension?

venustheme

It is not extension, It is a feature of rwd template in Magento 1.9.1.0 . Please send me the purchase code which you purchase the theme on themeforest and website information to our email: venustheme@gmail.com We will try to check and give you solution correctly.

Hey VenusTheme,

Thanks again for the quick assistance and great theme!

I was just wondering if you have any ideas about the couple of things listed in my previous comment at all? (content slider block code – specify an ID, and layer slider – add image 403 error)

Also I am just trying to get the ‘Small Logo’ to activate, I have set a Logo image src & small logo image src in the design menu. But the small logo does not appear to activate when the site is on a smaller mobile viewport… Is there something I need to do in the theme settings to activate this?

Thanks :)

venustheme

Hello,

I just checked your site. Do you mean the logo file http://www.harperroseboutique.com/skin/frontend/base/default/images/HRB_Logo_100.png not view on mobile viewport? I tried to check it, it is showing fine.

Default-user

That’s the normal logo that loads, I am trying to get /HRB_Logo_Sml.png to load as the small logo on mobile viewport, it is set as the small logo in the design menu but it doesn’t seem to switch over to it..

venustheme

Hello,

Yes, the theme don’t load more than one logo. Please send me the screenshot to explain what you want about the small logo?

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