53 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I am getting this error when trying to set my theme. The Theme Configuration is not avariable, because may be you forgot set a theme from VenusTheme.Com as default theme of front-office, Please try to check again

What are the database entries i can add in to manually set this to green. I cannot re-install because i have a custom admin panel for Magento.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nalio Purchased

Hi,

buy venus theme and installed the existing store store provided in the package, however when creating custom access levels for a given usuaro the venusTheme LandOfCoder and menus are not displayed so that access is available to User

Can you help me with this issue?

thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I wonder if it is possible to change the way images are displayed on my products. Currently the images are displayed one below the other, I would put a carousel effect on them, displaying only 3 or 4 images with arrows up and down to select the images.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am just wondering if this theme supports version 1.8x

Thanks

Sara

venustheme

Hi Mate, We are updating the theme to magento version 1.8.x with new theme framework, we will release on near time.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi mate, is this theme will work now on 1.8 version of Magento? I need to order theme ASAP and i like it very much.

venustheme

Hello Mate, On current version of the theme it only compatible with Magento 1.6.x and 1.7.x We are updating the theme to Magento version 1.8 We will release it on next month.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hey Mate… Are you giving support for this theme or not anymore? I see that you don’t really bother to answer here for people’s questions, now and in the past.

Let me know, i really need a theme ASAP.

venustheme

Hello, Sorry for my late response, We are building new theme framework and new version for the the theme Ves Gift.

Please send me a email with (your issues with the theme and your website information: admin account, FTP account) I will help you quick check and find solution to quick fix.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello VenusTheme Team,

First of all, what a nice template you have created here, that we are looking forward to using on our site.

We have opened a support ticket 6 days ago, and have still not got any reply – could you please respond and resolve the matter?

Ticket #2744

Thank you

venustheme

Hello Mate,

I answered your ticket, please check it.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Getting error after installing and enabling the extension Ves Sideproduct. Fatal error: Call to a member function getBackend() on a non-object in /home/kandikas/public_html/app/code/core/Mage/Eav/Model/Entity/Abstract.php on line 816

venustheme

Hello Please send me a email with your website information (admin account) to my email: venustheme@gmail.com I will help you quick check the issue to give you solution.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Beware of this author!!!

NO SUPPORT AND LOTS OF BUGS!

Default-user

For example, the coinslider extension he is using stable for Magento ver 1.4.x and 1.5.x, and he sell the Theme for newer versions…

venustheme

:| Sorry Mate for my late response, Im busing to build new framework and updating for old themes to new version. Im reading all near time comments to answer

venustheme

About “the coinslider extension he is using stable for Magento ver 1.4.x and 1.5.x” I checked it is working fine for the theme and magento version Magento ver. 1.7.0.2

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Hi dear,

Thanks a lot for all your help. we have noticed a couple of small problems in the the template. Category page is not working properly.

1) First, the product image is distorted, as stretched horizontally, plase check the link: http://siteground138.com/~casamen5/index.php/entretenimiento/televisores.html 2) Second, the mouse over effect is not working. Please check the link http://www.venustheme.com/demo/?theme=ves_gift Please check the screenshot: http://www.screencast.com/t/ALV7MXN5b The picture darkens, The small logo does not appear and These couple of buttons do not appear.

Thank you very much.

venustheme

Hello Mate,

I just checked your site and our demo site.

1, 2 Maybe you modifed the product list of the theme. Please send me your website information (admin account, FTP account) I will quick check to give you solution. My email: venustheme@gmail.com

webstrategias

Thank you very much, we already emailed you with our account details. Have a great day,

venustheme

Hello, Ok, I got your email :) I will check the issue for you.

  • Has been a member for 0-1 years

Look great.

I would like buy this theme but I will use this slider creator http://magentoslider.com/ (drag and drop is easy for me, I’m not technical guy).

They say it is compatible with all template. But if any bug your company will do support for me or I must ask the module company? Just wonder who will do support me?

Thanks.

venustheme

Hello Mate,

Yes, the module can compatible with our theme. If you have any bug, please report to my email: venustheme@gmail.com

Or you can report at link: http://www.venustheme.com/supports/helpdesk.html

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Hong Kong
joec921 Purchased

the slider cannot show on homepage properly. I have sent email through your profile question box.

Would you please follow up on my case? thanks :D

venustheme

Hello Mate,

What your email? I don’t see the email about problem of slider on Ves Gift theme? Please try to send to my email: venustheme@gmail.com

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Hi, we have had some small issues with the template on the mobile version and we were wondering if you could help us solve them:

1. We made a small modification on the home page, specifically on the shipping banner, and now on the mobile version (horizontal position), this banner is not showing properly (its showing as a shadow below the new and best sellers module) can you hel us fix it so it shows correctly?

2. On the mobile version of the template the information inside the cart when it has products in it (seen on iphone and android) gets mixed up and its not showing it prorperly.

3. On the ckeckout process the confirmation order step is not showing the information properly; its out of margin (on iphone, android).

4. When we are in the login process on android or iphone the system gives the option to create account or login with your data and when you are logging in, when you enter your login data the next button that shows is the create account button, so the customers are more likely to click on that button, not on the login button, we need that on mobile version the create accoun button gets located above the login data frames, just below the create account info and the login button to be placed just below the login data frames (but keeping the same location they have on the regular laptop view)

Thank you so much in advance,

venustheme

Hello Mate,

I will send you a email to answer you.

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