VibeThemes

VibeThemes supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

How are emails from contact form stored/recorded?

For each contact submission, you’ll receive a mail to your email account which you have entered in the php/mail.php file.

I have downloaded the files, but the Contact Form isn’t working?

1. You have to change the email address in php/mail.php currently it is set to “youremail@email.com” that is why it is unable to send email to this address and keeps on showing the message “Subscribing to list…” because it is unable to send mail.

2. Secondly, the mail functionality would only work when the files are uploaded to a server supporting php mail function, that is your web server. So it would not work if you have simply downloaded the files on your local desktop and are trying to use contact form because your local environment doesn’t support the php mail functionality.

Where/How do I contact author for technical support?

You can use the comments section or for more technical questions you can directly email us at vibethemes@gmail.com

How to add new field to contact form?

You can refer to this link here

Are PSD files are included?

There is only one PSD file included in the template, that is of Ribbon.psd. It is a extended licensed file with the template. There is no Template PSD for this template.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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