278 comments found

mbit842 Purchased

Just purchased theme and am having same issue as others with home page only displaying default background when adding any latest posts,events into home page builder :/

Sent a message via your contact on londons website so please respond as soon as possible. Had to install old theme until this can be fixed.

Thanks!

Default-user
mbit842 Purchased

Still waiting on a response to fix this homepage issue. I don’t seem to be the only one with this issue so you can respond on here so others can see how to fix it or email me back from the email address I sent to you. Hoping for some quick support on this so I don’t have to trash another theme..ugh!

Default-user
mbit842 Purchased

Finally figured this issue out after hours of troubleshooting and have another question now :)

How can we add more related news posts to that area? Thanks!

Skyali

Replied back via email.

mbit842 Purchased

So great theme but horrible support for anyone who thinks they may need some help! Been talking to myself for 3 days now and have sent 2 x emails to their contact form with no response or even recognition that they received my cry for help emails :/ So this whole dedicated support line they give you is all BS and with being a brand new customer I can say I probably wont be getting a them from them again.

This theme has a big issue with JetPack causing it to break the site and support is nowhere to be found to help me fix this. It’s a shame as this theme could be great if the Author stood behind his product. All these guys need is a support forum instead of this contact me via email bs and then they might have something. Until then be aware if you need support with anything at all. My 2 cents

Skyali

I wrote you back via email regarding your issues.

Support is typically answered within 24-48 hours. This is excluding weekends and most holidays.

If you need further help please use the contact form and I’ll be sure to write you back.

I’ve got a problem with the Pagebuilder, which is not working properly… And have some questions about the “events” on the site. Send an email 2 weeks ago, but still no respons… Now, in my search for some answers I found out more people have the same issues. I strongly get the feeling I’ve bought the wrong template, unfortunately without any support…

Please contact me soon…

Skyali

I didn’t get your first email. I got your new email, you should receive a reply within 24-48 hours. Thank you for being patient.

Where can I add a facebook App ID? Browser console tells: Invalid App Id: Must be a number or numeric string representing the application id. all.js:61 FB.getLoginStatus() called before calling FB.init().

The problem file is /scripts/functions/custom.php

Please help :)

Skyali

There is a way to get it. Though Facebook doesn’t seem to have a field that would allow you to put it into the script for the comments.

See here on how to get it: https://www.youtube.com/watch?v=HIf0JW7JhcE

As you can see here: https://developers.facebook.com/docs/plugins/comments

Facebook doesn’t allow you to enter those details in their comment’s script.

Default-user

I know my FB AppID but.. Where is the input filed in theme admin panel?

Skyali

There is no field in the admin panel to add your App Id. If you need further help please contact me here. http://www.londonthemes.com/contact

you’ll get faster replies :-)

Hi,

how can I make the header transparent so the background image is seen? I like to add my logo to the background image rather than header elements.

Default-user

Ok, so just add this to custom css for the header element!

/Opacity start/
  -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=50)";
  filter: alpha(opacity=80);
  -moz-opacity: 0.80;
  -khtml-opacity: 0.8;
  opacity: 0.8;
  /Opacity end/
Skyali

Great, happy to hear you figured it out :-) remember to add it to the proper ID for the header. Which would be #header_holder

Hi,

With the Gallery, .. I want to dump a few hundred pics at once.. but it seems this one only works with adding “featured” images per page..

What can I do?

Skyali

If your looking for something with advanced functionality try.

https://wordpress.org/plugins/nextgen-gallery/

WordPress offer a default gallery that you probably can do a dump on as well.

Default-user

how do I implement that with your theme?

Skyali

Replied via email.

tiameg Purchased

I have emailed but not had a response. I bought the vibration theme and the theme seems to be being hacked over and over again, there seems to be security issue with the theme and I need help or a patch or some kind of help with this please ? Thanks

Skyali

I sent you the update file’s please follow the instructions and it will fix.

Default-user
tiameg Purchased

Thank you got your email this morning and have uploaded that file. Hope that will stop the hacking now. Thanks

Skyali

Happy to help any other issue’s let me know :-)

gyoori Purchased

Helo,

how can I make a new form fild (for example: telephone number,)

Thanks!

Skyali

You’d have to customize the theme to do this.

Or you could use something like this to create your own custom contact form.

https://wordpress.org/plugins/contact-form-7/

If you need further help contact me here.

http://www.londonthemes.com/contact
nikkihk Purchased

Hello!

I need a little bit of assistance. My home page is showing up blank. This just happened. And the Dashboard is claiming that I need to install Rev Slider but when I try to it fails. Here is the site: http://www.ironshad.com

You will see it’s completely blank. Any help would be great!!

-Nicole

Skyali

Have you tried disabling all plugins and re-enabling one by one to see if one is causing the issue?

If you need further help contact me here.

http://www.londonthemes.com/contact

Hello;

Is it Possible to have a download button on the player?

Skyali

You’d have to modify the script to do this though quite easy.

Contact me here for further information http://www.londonthemes.com/contact

ti6 Purchased

Hi there,

i have the same problem as the user “tiameg” mentioned before, i got hacked twice. Is the solution already implemented in your last theme update or do i have to upload this specific file too?

Hack was performed on WP 3.9.1 (RevSlider: 2.3.91) Would be thankful for help.

ti6
ti6 Purchased

Dude! This is urgent! Your theme uses RevSlider: 2.3.91 ! No Updates? Version 4.1.4 or older must be updated immediately to avoid Critical Vulnerability ! You can’t even deactivate the RevSlider Plugin in the theme! This is reckless!

Thats the third time a got hacked, because of your theme! Please provide a RevSlider Update asap for all customers. Its just a matter of time that they get hacked too!

ti6 Purchased

“Support is typically answered within 24-48 hours. This is excluding weekends and most holidays.”

Wrote you already two days ago! Whats happening? We really need support, you got almost 1.000 customers – We rely on you to help us! Pls.

Skyali

I updated Revolution Slider a while ago. If your using a older version you need to go into your “wp-content/plugins” folder and delete the revslider folder. Then re-upload it or re-install it. This will give you the latest version.

Note: only do the steps above if you’ve downloaded and updated your WordPress theme to the latest version of Vibration. You’ll also be receiving a reply via mail as well.

gyoori Purchased

Hi,

I have problems with the language plugin. I use your theme (wordpress:4.1.4), with wpml (latest), I fix one language for the responsive menu (vibration options -> sky panel ->general -> responsive) and I save it. But after I want to fix another language but it overrides the last one language and it will use the same menu for every language. (At the other languages the designation, on the responsive menu disappear.)

How can I standardization the responsive menu?

Thanks Bal√°zs

Skyali

Please send your support request here: http://www.londonthemes.com/contact

Default-user
gyoori Purchased

Hi,

I wrote my first letter about a month ago, and the second (with your contact form) 5 days ago. I still dont get answer, will you answer to me ever?

Skyali

If you haven’t received a reply, please re-send. Compose your own email and send it to “skyalithemeforest@gmail.com”

Hello, I’m using your great theme in a website for a while and I’m very happy with it. I need to create a page that uses the “latest posts” from the page builder few times in the same page, each time showing posts from another category. It works when I use different kind of “latest posts” styles (latest posts + latestpost style2) , but if I put the same kind of style few times , it does not show anything.

Is there a way to use the same “latest posts” style few times in one page, if it is possible it will be greate. Thanks Michal

vturbay Purchased

I am trying to use this theme with the All in one event calendar however the individual event pages look all messed up. The location information doesn’t appear at all and there is a huge space between the header and the rest of the event content

http://www.selloutprod.com/event/the-heroes-with-the-weeleez-and-13-motels-feat-hellbound-eddie/?instance_id=71
Skyali

Please contact me here for faster support http://www.londonthemes.com/contact

Hello : )

Can i put the main menu vertical?

Thank u so much

Skyali

Yes, though this would definitely be a customization if you’d like to get it done contact me here http://www.londonthemes.com/contact

Hello,

Is it possible to put a event calendar on the home ?

Than u so much

Skyali

From a plugin?

Skyali

Contact me here for more information on this http://www.londonthemes.com/contact

I want to purchase this theme, but before I do, I wanted to know if I could change the background color? And the theme colors?

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