Just purchased theme and am having same issue as others with home page only displaying default background when adding any latest posts,events into home page builder :/
Sent a message via your contact on londons website so please respond as soon as possible. Had to install old theme until this can be fixed.
Still waiting on a response to fix this homepage issue. I don’t seem to be the only one with this issue so you can respond on here so others can see how to fix it or email me back from the email address I sent to you. Hoping for some quick support on this so I don’t have to trash another theme..ugh!
Finally figured this issue out after hours of troubleshooting and have another question now
How can we add more related news posts to that area? Thanks!
Replied back via email.
So great theme but horrible support for anyone who thinks they may need some help! Been talking to myself for 3 days now and have sent 2 x emails to their contact form with no response or even recognition that they received my cry for help emails :/ So this whole dedicated support line they give you is all BS and with being a brand new customer I can say I probably wont be getting a them from them again.
This theme has a big issue with JetPack causing it to break the site and support is nowhere to be found to help me fix this. It’s a shame as this theme could be great if the Author stood behind his product. All these guys need is a support forum instead of this contact me via email bs and then they might have something. Until then be aware if you need support with anything at all.
My 2 cents
I wrote you back via email regarding your issues.
Support is typically answered within 24-48 hours. This is excluding weekends and most holidays.
If you need further help please use the contact form and I’ll be sure to write you back.
I’ve got a problem with the Pagebuilder, which is not working properly…
And have some questions about the “events” on the site.
Send an email 2 weeks ago, but still no respons… Now, in my search for some answers I found out more people have the same issues. I strongly get the feeling I’ve bought the wrong template, unfortunately without any support…
Please contact me soon…
I didn’t get your first email. I got your new email, you should receive a reply within 24-48 hours. Thank you for being patient.
Where can I add a facebook App ID? Browser console tells:
Invalid App Id: Must be a number or numeric string representing the application id.
all.js:61 FB.getLoginStatus() called before calling FB.init().
The problem file is /scripts/functions/custom.php
There is a way to get it. Though Facebook doesn’t seem to have a field that would allow you to put it into the script for the comments.
See here on how to get it: https://www.youtube.com/watch?v=HIf0JW7JhcE
As you can see here: https://developers.facebook.com/docs/plugins/comments
Facebook doesn’t allow you to enter those details in their comment’s script.
I know my FB AppID but.. Where is the input filed in theme admin panel?
There is no field in the admin panel to add your App Id. If you need further help please contact me here. http://www.londonthemes.com/contact
you’ll get faster replies
how can I make the header transparent so the background image is seen? I like to add my logo to the background image rather than header elements.
Ok, so just add this to custom css for the header element!
Great, happy to hear you figured it out remember to add it to the proper ID for the header. Which would be #header_holder
With the Gallery, .. I want to dump a few hundred pics at once.. but it seems this one only works with adding “featured” images per page..
What can I do?
If your looking for something with advanced functionality try.
WordPress offer a default gallery that you probably can do a dump on as well.
how do I implement that with your theme?
Replied via email.
I have emailed but not had a response. I bought the vibration theme and the theme seems to be being hacked over and over again, there seems to be security issue with the theme and I need help or a patch or some kind of help with this please ? Thanks
If you haven’t received a reply by now please re-send though I do believe I replied to you earlier. Please check your inbox.
Got your response and sent my license info as requested. Have not had the promised update from you emailed back to me? Still being hacked so very urgent, please respond? Thanks
Site was hacked again this morning, please respond with update urgently. This is happening daily now…
I sent you the update file’s please follow the instructions and it will fix.
Thank you got your email this morning and have uploaded that file. Hope that will stop the hacking now. Thanks
Happy to help any other issue’s let me know
how can I make a new form fild (for example: telephone number,)
You’d have to customize the theme to do this.
Or you could use something like this to create your own custom contact form.
If you need further help contact me here.
I need a little bit of assistance. My home page is showing up blank. This just happened. And the Dashboard is claiming that I need to install Rev Slider but when I try to it fails. Here is the site: http://www.ironshad.com
You will see it’s completely blank. Any help would be great!!
Have you tried disabling all plugins and re-enabling one by one to see if one is causing the issue?
Is it Possible to have a download button on the player?
You’d have to modify the script to do this though quite easy.
Contact me here for further information http://www.londonthemes.com/contact
i have the same problem as the user “tiameg” mentioned before, i got hacked twice. Is the solution already implemented in your last theme update or do i have to upload this specific file too?
Hack was performed on WP 3.9.1 (RevSlider: 2.3.91)
Would be thankful for help.
Dude! This is urgent! Your theme uses RevSlider: 2.3.91 ! No Updates? Version 4.1.4 or older must be updated immediately to avoid Critical Vulnerability ! You can’t even deactivate the RevSlider Plugin in the theme! This is reckless!
Thats the third time a got hacked, because of your theme!
Please provide a RevSlider Update asap for all customers. Its just a matter of time that they get hacked too!
“Support is typically answered within 24-48 hours. This is excluding weekends and most holidays.”
Wrote you already two days ago! Whats happening? We really need support, you got almost 1.000 customers – We rely on you to help us! Pls.
I updated Revolution Slider a while ago. If your using a older version you need to go into your “wp-content/plugins” folder and delete the revslider folder. Then re-upload it or re-install it. This will give you the latest version.
Note: only do the steps above if you’ve downloaded and updated your WordPress theme to the latest version of Vibration. You’ll also be receiving a reply via mail as well.
I have problems with the language plugin. I use your theme (wordpress:4.1.4), with wpml (latest), I fix one language for the responsive menu (vibration options -> sky panel ->general -> responsive) and I save it. But after I want to fix another language but it overrides the last one language and it will use the same menu for every language. (At the other languages the designation, on the responsive menu disappear.)
How can I standardization the responsive menu?
Please send your support request here: http://www.londonthemes.com/contact
I wrote my first letter about a month ago, and the second (with your contact form) 5 days ago. I still dont get answer, will you answer to me ever?
If you haven’t received a reply, please re-send. Compose your own email and send it to “firstname.lastname@example.org”
I’m using your great theme in a website for a while and I’m very happy with it.
I need to create a page that uses the “latest posts” from the page builder few times in the same page, each time showing posts from another category.
It works when I use different kind of “latest posts” styles (latest posts + latestpost style2) , but if I put the same kind of style few times , it does not show anything.
Is there a way to use the same “latest posts” style few times in one page, if it is possible it will be greate.
Please contact me here: http://www.londonthemes.com/contact
I am trying to use this theme with the All in one event calendar however the individual event pages look all messed up. The location information doesn’t appear at all and there is a huge space between the header and the rest of the event content
Please contact me here for faster support http://www.londonthemes.com/contact
Hello : )
Can i put the main menu vertical?
Thank u so much
Yes, though this would definitely be a customization if you’d like to get it done contact me here http://www.londonthemes.com/contact
Is it possible to put a event calendar on the home ?
Than u so much
From a plugin?
Contact me here for more information on this http://www.londonthemes.com/contact
I want to purchase this theme, but before I do, I wanted to know if I could change the background color? And the theme colors?
Hi, I’m having some troubles finding this page to edit http://interzonebcn.es/galleries_page
??? any help here?
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