An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Skyali, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from Skyali:

Thank you for contacting Skyali, We will be sure to get back to you within 24-48 hours. Please do not forget to send a link of your website for testing purposes.

Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How to create custom sidebars?

1) Appearance >> Vibration Options >> Miscellaneous >> Custom Sidebars.

2) Input the amount of custom sidebar’s you’d like to create here.

3) Setup your widgets by visiting Appearance >> Widgets (You’ll see the custom sidebar widget area’s now)

4) When you create/edit a page select the custom sidebar and publish the page.

How to create multiple gallery pages?

1) Create a post for your gallery and add a category to it. Repeat this for all the post’s that are like this add them to the same category.

2) Once you got all your gallery post’s created and have the categories assigned to them your ready to create the pages for them.

3) Using the page builder drag the Latest Photo’s button to the Page Builder area and click the pencil(edit) a screen will pop up input your category name or category slug here.

Repeat this step for all the different gallery pages. Creating a new page for each category and editing them to only show 1 category. You can also add multiple category name’s or slugs seperated with a comma.

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.