An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Skyali
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How to create custom sidebars?
1) Appearance >> Vibration Options >> Miscellaneous >> Custom Sidebars.
2) Input the amount of custom sidebar’s you’d like to create here.
3) Setup your widgets by visiting Appearance >> Widgets (You’ll see the custom sidebar widget area’s now)
4) When you create/edit a page select the custom sidebar and publish the page.
How to create multiple gallery pages?
1) Create a post for your gallery and add a category to it. Repeat this for all the post’s that are like this add them to the same category.
2) Once you got all your gallery post’s created and have the categories assigned to them your ready to create the pages for them.
3) Using the page builder drag the Latest Photo’s button to the Page Builder area and click the pencil(edit) a screen will pop up input your category name or category slug here.
Repeat this step for all the different gallery pages. Creating a new page for each category and editing them to only show 1 category. You can also add multiple category name’s or slugs seperated with a comma.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.