87 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Also, I’m having problems with the homepage slider, for some reason it is showing the photos from the categories as individuals ones vertically not as part of a slider.

wellthemes

That could be because of some of your plugin. First try to disable all your plugins and test, if you still see the problem, let me know.

Default-user

I disabled all the plugins but still the same problem, here: www.africanbrew.com

wellthemes

I have just tested it once again and everything works fine with Wordpress 3.5.1 (the latest version), which version you are using? I can see on your site that the problem is caused by the jQuery, some of the code is conflicting with it.

Default-user

I have Wordpress 3.5.1, is there code that you reckon I fix?

wellthemes

I see that you still have plugins, (for example floating social plugin), I don’t know if you have more plugins installed. I’d suggest you to remove all of them and then see, it should be working. After that you can check which one is conflicting.

Default-user

I deactivated all the plugins to no avail.

Default-user

Issue settled now. Thanks a great deal for the help!

wellthemes

Great that it is fixed now. If you liked the theme and the support, can you please rate the theme? I will highly appreciate that. You can rate it from your downloads page on themeforest. Thanks once again for purchasing the theme. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tjohn0831 Purchased

just purchased and attempted to load. received the message that the install failed ‘the theme is missing the style.css stylesheet’. instructions please?

wellthemes

Thank you very much for purchasing the theme.

You are getting this message because you are trying to install all the files not just the theme folder. Unzip the theme package which you downloaded from the themeforest, it contains vianna.zip file. Upload only that fil via WP-admin, or extract that zip file and upload to the themes folder using the FTP. See this link for more details: http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
Default-user
tjohn0831 Purchased

thank you:)

Default-user
tjohn0831 Purchased

Last week, I purchased this theme for another blog that I run, but this time I can not seem to add a background image. (Under Appearance, the Background option is not available.) Could the difference be that one is hosted on Go Daddy (background option is available) and the other on Networksolutions (no option)?

wellthemes

Hi,

There are background options available in the theme. The hosting does not make any difference. Have you made any changes in the theme which does not display the background options? Can you try to upload the original theme and see if that works? If that still does not work, can you please send you the login information to your WordPress to me by email so that i can check whats the problem? You can send me email from the contact form on my profile.

Default-user

thanks that worked – on the vienna theme, the background stays stationary yet on the eris theme it moves when the page is scrolled. Is there a way to make it stationary on eris as well? Also can blogs be set up so that the date doesn’t show up? Thanks

wellthemes

Hi,

Sure, it is possible to change the background style and also it is easy to remove the date from the blog posts. If you need any help, lI would be happy to help you :)

Default-user

Thanks, where can I make these changes?

wellthemes

Are you talking about Eris theme (as your previous comment above was about the Eris theme)? If yes, could you please post your question on the Eris theme page?

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Korea, Republic of

hello! I have a question. Is this theme working on wordpress 3.5? I look forward to your reply. have a good day.

wellthemes

Hi, Thank you very much for your interest. Yes, it works totally fine with WordPress 3.5. If you have more questions, let me know :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
moscomicc Purchased

13 days ago I wrote:

Loading images, I saw that there is no proportion between the images small and medium-sized in the home, if the load images in the 4:3 format ideal for small images, when the same are displayed in larger spaces are cut (in one case he cut off the heads), you can change the size of the picture box? maybe smaller ones so that they are similar in proportion to the others?

To be clear, I load 630×464 images (that is the proportion of 76×56 of small box) but the intermediate box have a size of 290×160 instead 290×214 and the larger one at the top of 630×348 instead of 630×464;

The 76×56 box can become 101×56 while maintaining the height and making the box more similar to a 16:9 as for images medium and large?

It’s possible to make this change? I think it’s useful for all purchasers of the theme

>How is it that after 13 days will not be given any answer? I expected more seriousness and speed of response.

wellthemes

Hi,

I try my best to answer as fast i can, and you can see that I answered your previous questions right away, but it seems that I missed this question, sorry for that.

As I mentioned on the theme description and support documentation that the best way for the support is to post your questions on the support forum (http://forums.wellthemes.com/), there you can also browse the other support questions and post your questions.

Regarding your question, the theme, the theme uses the wordpress function to crop the images to the required sizes. When you upload an image, it crops it to the required sizes, the cropping makes sure that it resize the image correctly no matter what proportion of the image you use. You can try to disable the cropping and see if that helps.

The image sizes are defined on the functions.php file around line #84. There you can see image sizes for different sections (for example slider image, thumbnail etc). There you can try to disable the crop mode Here is how you can do that: Open functions.php file from the theme framework folder and look for this around line #84
add_image_size( 'wt-feat-thumb', 290, 160, true );
Change that to:
add_image_size( 'wt-feat-thumb', 290, 160 );

Similarly you can make changes in other image sizes also. Then try to upload new image in the post (not the already uploaded) and see if it works.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! I want to buy this theme for our travel blog, but first we want to know something. Is possible to remove the second column (named Travel in your example)? Because we need to put only the Last posts in this place. Thank you very much!! Aldana

wellthemes

Hi, Thank you very much for your interest. There are different sections which you can use for the homepage. You can select any category for that second column, or if you do not want to display that you can use other featured sections.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Another question!!! Is possible to add sub-menu at the main menu? Thank you very much! Aldana

wellthemes

Sure, the main menu supports sub menus. If you have more questions, let me know. :)

Default-user

Thanks! One more: If I want to remove the category beside Latest Post and use the whole column wide with Latest Post, can I do it?

Default-user

Obviously with the picture of the last post using all column wide.

wellthemes

Sure you can do that by making a few changes in the theme files.

Default-user
Aldana Purchased

Hello! I have 2 problems. 1-the responsive atribute does´t work in my blog magiaenelcamino.com.ar. The pictures appears to streched. 2-I´m receiving a lot of trash mails from the contact form in the footer area and the widget, don´t have anything to configure. Sorry for my english Thanks Hpoe your answer Dino

wellthemes

Hi, I can see that the responsive layout works fine on your website. Please clear your browser cache and see.

The images seems to be uploaded before installing the theme, that’s why they are not resized. You will either need to reupload the featured images of the posts again or you can do that automatically using resizing plugin. Just use ‘WordPress Regenerate Thumbnails’ plugin.

The contact widget does not have the captcha in it, thats why you might get spam. You can use any advanced plugin for the contact widget, or just use the contact page, that has captcha built in. If you have more questions, let me know.

Default-user
Aldana Purchased

Hello! Thanks for your answer! The problem isn´t with the pictures, the probles is with the objets in the homa page in both columns. If you see the slideshow and for example the subscribe objets looks to wide. I need to rezise the two colums. Thanks

Default-user
Aldana Purchased

What do you mean with “contact page”?

wellthemes

Hi,

If you mean the subscribe and other widgets in the sidebar, the sidebar has 290px width. You can change its width in the style.css file. If you meant something else, you can take screenshot and explain on that what you mean. You can send me that screenshot by email (info at wellthemes.com) and I will check.

Regarding the contact page, you can create a page and use it for contact. The theme has contact page template. Create a new page and select ‘Contact page template, then you will see the contact form on that.

Default-user
Aldana Purchased

Hi! I sent you an email with the subjet: Dino from Argentina – Magia en el Camino Thanks

wellthemes

Hi Dino,

I have replied to your email, please check. :)

  • Has been a member for 1-2 years

Is it possible to remove all the categories like latest posts, travel, food and just have three column structure?

wellthemes

Hi,

You can enable or disable all sections on homepage. If you would like to modify any other section, I can assist you with that as well. If you have more questions, let me know.

Default-user

Your theme is great. I wish to have left two columns to be like those shown in this theme. http://www.huffingtonpost.com/college/ I am not very familiar with wordpress and php. Although I know a bit of HTML.

wellthemes

Its possible to create two columns posts. If you have some knowledge of CSS, it would be easy and if you would need any help with it, I will be happy to help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Work in wordpress 3.5.1? (:

wellthemes

Hi,

Thank you very much for your interest. Yes, it works fine with 3.5.1. If you have more questions, please do not hesitate to ask :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello! Please advise me on how I may make image backgrounds a clickable element. Thank you so much!

wellthemes

Hi,

I will be happy to help you. Could you please drop me an email with your URL so that I can know what kind of background image you are using, and I can help you according to that.

You can send me email through the contact form in my profile.

Default-user

done. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Hi there. We love this theme and have had no problems with it until today when we opened the site in Internet Explorer and it received a element does not exist on dom error and locks up. I took the theme off and it it didn’t do it. Is there a way to fix this?

wellthemes

Hi, Thanks for your kind words. Have you disabled the news ticker on your homepage?

Default-user
http://casablancagreatescapes.com/ Ok yes I enabled it again and the error went away but there is no background. This only happens on IE
wellthemes

I have tested your site with IE 10, 9 and 8 and your background loads fine. Your background image size is quite large, its about 650kb, you might want to decrease the image size to load it faster. If you have more questions or need further help, please do not hesitate to ask.

Default-user

Sorry one more thing. On the featured slider the smaller images on the top, is there a way to remove the date? It says June 18th on all of them and the client wants to have me remove them.

wellthemes

Here’s how you can remove the date from the top carousel posts: Open carousel-full.php file from the includes folder and look for following line around line #55:

span class="date"><?php the_time

Delete the full line.

If you liked the theme and the support, can you please rate the theme 5 stars? I will really appreciate that. You can login to your account on themeforest and rate from your downloads page.

If you have more questions, let me know.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
johnsg Purchased

Since the latest wordpress update the lightbox images do not seem to work. They display in the post, but when clicked the back ground fades to black and displays no image. Any ideas ?

wellthemes

Hi,

That seems to be lightbox problem with the WordPress 3.6. I will update the theme by this weekend and fix that. Meanwhile if you have more questions, please do not hesitate to ask.

Default-user
johnsg Purchased

That’s great thanks. One other thing that would be really useful would be an option on the social counter widget if you don’t use twitter, just to hide it or others instead of it just being blank. Cheers

wellthemes

Sure, I will check that as well in the update. Meanwhile if you liked the theme and the support, could you please rate it 5 stars? I will really appreciate that. You can login to your account on themeforest and rate from your downloads page. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, we are running Vienna theme on our new online magazine: BEHAR and we are very pleased with it. We were just wondering – we are using the Slider to show latest posts. But, the same posts then show as the first articles in the category. Is there some neat way to prevent duplicates? So, if the article is in the Slider, it should not be in the featured category? Thank you, Davor

wellthemes

H Davor,

Thank you very much for purchasing the theme. I’m glad that you like it. Are you using any specific category in the slider and same category in the featured category section?

Default-user

Hi, slider is set to -none- and each featured category section is defined as separate category.

wellthemes

So in that case the slider will display all the latest posts, and that category will display the posts from that category only. Since you have not selected any category for the slider, when you add the post to that category it will display at both places. The easiest way would be to use a category for the slider, then both categories would have different posts. Another way would be to skip first x number of posts in either slider or that category. For example the slider or that category would not display the latest 2 posts. If you want to do that, let me know and I will help you further with that.

If you liked the theme and the support, could you please rate it 5 stars? I will really appreciate that. You can login to your account on themeforest and rate from your downloads page. Thanks once again.

Default-user

I believe it would be wiser to change the code for featured category so the latest post is not shown. Can you send me the code? Thanks. I will rate the theme now

wellthemes

Thank you very much for rating the theme. Sure I can help you with that change. For which category you want to make that change?

Default-user

Got it! I just have to ad &offset=XX into post query in onecol-feat1.pxp, onecol-feat2.php and feat-catx.php

wellthemes

That’s perfect :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Another question – related post don’t work for me. I have connected article1 with article2 but they don’t appear in related articles section

wellthemes

Are you using same category or the tags for both posts?

Default-user

sorry, my mistake, I am using another plugin for this

wellthemes

No problem. Glad that you figured out already :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Please advise how I can make the Navigation Menu change colors <on hover>. Thank you!

wellthemes

Hi,

You can change the menu links hover color from the style.css file. Just open the style.css and you will find the styles for the for the menu around line # 616. You can add or edit any style there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hola, quisiera saber si el precio por la compra de la plantilla es único o mensual. Gracias!

wellthemes

Hi,

Can you please write in English? Thanks :)

Default-user

Yes, sorry. I would like to know if the price (40 USD) is for only time. Thanks!

wellthemes

Yes, it is only one time price. You do not need to pay anything after purchasing the theme. You can use one theme on one website.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ok, perfect! And.. I want it for my blog in wordpress, is it ok? I know nothing about CC, HTML, etc. No problem? Is it easy?

wellthemes

Hi,

Sure, don’t worry, if you will face any problem or will need any help, I will be happy to help you. Just to make sure, if your blog is hosted at wordpress.com they do not allow uploading themes. If you have set up your own blog then it is no problem. If you have more questions, let me know.

Default-user

My hosting is Godaddy. So?

wellthemes

Then its no problem :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! How can I know my Twitter Consumer key, Twitter Consumer secret, Twitter Access token, Twitter Access token secret to widgtet “Subscribers Counter”? Could you help me please?

wellthemes

Hello,

You will need to create a Twitter App, you will get all those required keys from there. There is instruction file in the documentation folder in the theme package, you can read details there or simply google on how to create twitter app.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi i have already purchase the Vienna Theme and i have problems with main menu. I have add 10 categories but menu bar cant display more than 5. I try to change font-size at style.css file but when i upload the vienna2.zip and install that, the menu changes were not updated.

wellthemes

Hi,

No problem, I can help you with that. Please send me an email using the contact form in my profile and let me know your URL where I can see the menu.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

HELP- None of changes that i make to style.css file are updating.

wellthemes

Hi,

How are you making the changes in the style.css file? If you are saving the file and uploading back to your server in correct directly, there is no reason why it should not update. Also make sure that you are not using any cache plugin. If you are still having issues, send me an email and I will look further.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Korea, Republic of
optian Purchased

hi I use this theme. when I make a full width page, this page is not responsive working. I do not know why this happened on me. I look forward to your reply.

wellthemes

Hi,

Could you please send me an email using the contact form in my profile with your URL so that I can look.

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