618 comments found

mleite1 Purchased

Where is the configuration of the e-mail trigger the booking form? This information only you know. I’m having to pay a person to solve this problem. Information is coming in shooting code, but the email is not being sent and is not presenting error. We did all the tests and came to the conclusion that it is not a setting on the server.

Please answer this email briefly.

designesia

Hi, we’re sorry about your issue. Below are files that related with reservation and contact form: page_reservation.php and page_contact.php. We just use single file for reservation and contact page.

Default-user
mleite1 Purchased

You’re sorry? Beautiful professional attitude to his. I come across this comment stating that I will send a letter to Envato and to all their customers the way he treated this problem. I had a huge expense to replace the two pages of the form (which should have worked). There is no problem with my server. The problem is an unfinished work. You sell a solution that does not work. This can not continue happening. This is not correct. It is not honest. It is misleading. Their excuse was put blame on PHPMAIL my server. Below I testify that there is no problem.

http://pousadarosadosventos.com/reservas-2/

I think a lack of respect to my client. A bad job just causing problems for the people who buy your theme.

This has to be avoided.

In the previous email I asked and you did not answer.

The shooting e-mail settings are in these files you gave me. Information is coming in shooting code, is not presenting error, but the email is not being sent. Where can I fix this?

designesia

Sorry i very disappointed to hear you said unfinished work. Hundreds of people using this theme has no issue like that. Before you said the issue with the theme, have you tried using another theme to try the contact form or have you tried use another domain just to make sure your issue? We go through many process before release this theme, we have tested everything on this to ensure there’s no issue. It’s very not fair if you just blame to this theme. I also have give suggestions on previous email/comments to install your WordPress on root folder have you try it?

A couple of questions:- 1. I’m using this great theme for a holiday house rather than a hotel. So just have one room (the whole house). Which file do I need to edit so that the rooms template will display the “one room” details? 2. Am using a bookings calendar plugin so need the “Book Now” link at the bottom to say “Check Availability” and to link to another page with the calendar on it. Which file do I edit to achieve that?

Thanks

designesia

Hi, thanks for your purchase! :)

For question 1, related file is ‘single-room.php’. This page contain details for each room. For question 2, did you mean to have this link on footer?

Hello, I’ve bought your theme but there are a lot of problems, because the customization in admin panel absolutely doesn’t work! I’ve tryied to write you also in private but noresponse. I kindly ask you to reply, I’ve spent 50 $ and the theme doesn’t work! I can provide you my buying code if you need, please help to resove the problem!

Default-user

I need your help again, my site is multilanguage, I use WPML and I did the translations like usual. The slider works in italian but not in english, shows only the loading circle. please help.

Default-user

Also resolved, there was a code copied with the text translated. Last question: it’s possible to translate the room categories?

designesia

Did you mean room categories name on header menu?

mrdog Purchased

In options of theme there is no place to put the email address where to send reservations. When sending a reservation does not arrive any email. if I write in contacts page the email arrives

How can I fix?

designesia

Hi,

Email used in contact form is same used in reservation form. Can you tell me what is your domain name and what email address did you used? On some case you must use email provided by hosting you used.

hi; i’ve just bougth this theme and i like very much. I’ve two questions. 1.-the days and the months of the calendar are always in only one lenguage or can vary depends of the lenguage that user have choosen.

2.-can we show the dates already booked in the calendar?

thank you very much

designesia

Hi,

Thanks for your purchase! :)

1) Seems it only one language. But you can change languages for datepicker by modify file ‘js/bootstrap-datepicker.js’ . Look at line 372 – 376. You can directly change it.

               days: ["Sunday", "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday"],
               daysShort: ["Sun", "Mon", "Tue", "Wed", "Thu", "Fri", "Sat", "Sun"],
               daysMin: ["Su", "Mo", "Tu", "We", "Th", "Fr", "Sa", "Su"],
               months: ["January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December"],
               monthsShort: ["Jan", "Feb", "Mar", "Apr", "May", "Jun", "Jul", "Aug", "Sep", "Oct", "Nov", "Dec"]

2) Sorry this feature currently not available.

I am trying to find this template: http://vierra.themenesia.com/room-3-columns/ I can find only the 2 column versie of this one.
designesia

Hi, for room 3 columns has name “Rooms” on templates list name.

Default-user

Thanks, maybe it would be easy in the next update to put that next to the word ‘Rooms”?

designesia

Yes, i will change the template name.

Something strange is happening when I look at my website on an ipad and I look in the rooms section: no images are appearing. http://www.aegina-property-for-sale.com/villa-for-sale/

And when I look with the opera browser my buttons are not fitting in the top bar they are bigger. And the logo is not appearing.

Can you maybe check these things?

Thanks for your time.

designesia

Hi,

I not see any issue on Opera, have you managed to fix your issue?

Default-user

Yes, has been fixed.

span.overlay { text-align: center; display: block; display: none; width: 100px; background: url(../images/hover_pic.png) center no-repeat #278FAD; position: absolute; }

I changed the backgroun color of the above overlay, but now I only see a blue square and there is no cross anymore in it.

http://www.aegina-property-for-sale.com/villa-for-sale/

Did I change the wrong class? I wanted to get rid of the standard brown.

designesia

Hi, did you mean to have transparent header? Also for the menu? Follow steps below:

To make transparent header you can insert code below in custom css field (Appearance > Theme Options > Custom CSS)

header .header-inner{
background:none;
}

header .logo-container{
background:none;
}

And I just found another issue, when I view my website on an iphone I don’t see any menu nor do I see the titels of the images.

http://www.aegina-property-for-sale.com

Thanks for your time.

Default-user

Yes, after installing a mobile menu plugin, suddenly the menu appeared, not the menu from the plugin, but the one from the theme. No idea why. After that I deinstalled the plugin and luckily the mobile stayed.

designesia

It seems you have not yet set primary menu for your website so menu doesn’t show on mobile.

Default-user

I did set the primary menu that was the strange thing, anyway I see now a mobile menu so it had been magically fixed.

SirNorman Purchased

I ask an help to align Menu Bar in the middle (vertical) of the Header. You can see the issue here: http://eugenioagnello.com/osciahotel

Thanks

designesia

This issue happen because your menu is longer than menu container width. Here is quick fix for this issue.

Insert code below in custom css field by navigate to Appearance > Theme Options > Custom CSS > insert code below:

.de-menu {  
    letter-spacing: 1px;
}
Default-user
SirNorman Purchased

Thank you very much, it works now.

Is there a max number of photos the slider on the main page can have?

Thanks

designesia

Hi,

Thanks for your interest. There’s no limit for slider item, you can creates slider item as many as you wish.

I have one last question, I hope. I have same issue as was described earlier in comments;

“Hi I’m not sure if the pages on my site are right. On your demo version the text background is only as wide as the menu bar and is white transparent. On my pages there is a solid white background that stretches the whole width”

I would also like to have a transparant background, same wide as menu on the below page: http://www.aegina-property-for-sale.com/price-contact/ This is the default template.

How can I fix this?

designesia

Hi,

Here is quick fix for your page background issue. Insert code below in Theme Options > Custom CSS

#content-wrapper {
    background: none !important;
}
Default-user

Hello thanks for quick reply: I inserted your code but not change. And yes I have added more custom css myself. I tried to delete it all but still the same white background.

designesia

Hi, if you can allow me to see your admin page for further investigation. You can send message through my profile.

fredrad Purchased

Dear Designesia,

thanks for your previous help, I have one more issue now – the date format in the reservation form and the reservation e-mail:

Current format MM/DD/YYYY is confusing for us.

Could you help me to change the format displayed on the web, but mainly in the reservation e-mail, to DD/MM/YYYY ?

Thank you!

designesia

Hi, to change date format you can edit file in folder ‘vierra/js/bootstrap-datepicker.js’ then look at line 26 below:

this.format = DPGlobal.parseFormat(options.format||this.element.data('date-format')||'mm/dd/yyyy');

You can change ‘mm/dd/yyyy’ to ‘dd/mm/yyyy’.

Once you done you can upload the file using ftp.

fredrad
fredrad Purchased

Great ;)

tommasoco Purchased

Hi, I want to know if there is a maximum size for the photos to be included in the slide of the home page. Why do I have the problem of display pixels of the picture on the big screen and it also happens that cuts the photos I post. Thank You!

designesia

For image size can be any, but i suggest to use 1920×1080 size of images. Maybe you use small images for slider so it looks pixelated on large screen.

Hi designesia! I wrote you an email in 01/13… please answer me! :-)

designesia

Hi, i have replied all your message please check.

Default-user

Thank you very much! Tomorrow I will try your answers … and maybe I’ll find new questions! :-D

ooas Purchased

Hi, thanks again for a great theme.

How can I display alt text for images inside shortcode columns?

Default-user
ooas Purchased

I mean inside the shortcode “featured box”

Hi, when I look at the individual room pages of my website (www.fieldheadhotel.co.uk) the images have disappeared! Any ideas? Also the enquiry form now doesn’t appear either!

Could you have a look please?

Thanks

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