136 comments found

pumaka Purchased

Hi there, our Paypal account is confirmed and validated, and all that.

However, Paypal Standard checkout isn’t working, giving the following message: “We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem.”

I’ve read elsewhere that it may have something to do with the way data is encoded is passed onto Paypal.

Need help, urgently.

FinalDestiny

Hello. Unfortunately the payment functionality is handled by WooCommerce directly, I’m not modifying the way WooCommerce sends the data to PayPal or anything else, the theme only takes care of the design part of WooCommerce, it doesn’t modify any functionality. And the error seems to be related to your account and not to the website itself. Can you try with another PayPal account?

Default-user
pumaka Purchased

Hello, I’ve tried it with another account (an account that’s 10+ years old, with thousands of transactions on it, and that works with Woocommerce on another website). It wouldn’t work with it either. That’s what makes me think it’s theme-related.

FinalDestiny

Uhm, not sure what would cause it, I will take a look at the theme files and update it to work with the latest WooCommerce version(all the files that are outdated or were modified lately)... it should work then.. but it will take a few days until I’ll submit the update to ThemeForest and check all the files

hi there, how can i remove the top bar buttons?

THanks!

FinalDestiny

Hello, sorry for the late reply, if you want to remove the top bar, you can add this to style.css

.navbar-fixed-top {
display: none;
}

Hi. Is it possible to upload the same content as in your demo version here?

FinalDestiny

Products/posts/etc can be imported by importing the sample .xml file from the /sampledata/ folder, in Tools > import > WordPress

Default-user

Thank you :)

FinalDestiny

You’re welcome!

liank Purchased

hi there, i’ve bought your themes and i love it, it’s beautifully designed. Unfortunately, the product image on homepage is not clickable (i mean, the ‘new product’ section, below the slider), and web visitor have to click on the product name below the image to get into product description page… is there anyway to make the whole image clickable and link it to product description as well as the product name below the image?

FinalDestiny

Hello, please send me your request + a WordPress admin account and your URL via the contact form on my profile and I’ll do the mods

Default-user
liank Purchased

i already send the URL via the contact form, please check it

FinalDestiny

Ok, will check there!

Hi,

I just bought the theme yesterday. I’m trying to upload a logo, but nothing changes once I select a file on the Customize page. I’ve tried dragging a logo to where it says “Drop a file here or select a file.” Nothing changes. The file is added to Media but never shows up as my logo. Does the file need to be under a certain size?

FinalDestiny

Hello, try disabling your 3rd party plugins

Default-user

Hey, thanks for the reply. That did the trick! It was WP smush.it that caused the problem.

Hi,

I have installed vigoshop wordpress theme. Suddenly it is not working. I dont know what is the problem. No errors are happening. I sent you a personal message with website details.

Please check it ASAP.

Thanks Karthik

FinalDestiny

That page seems to be modified and the hover effects are gone. The add to cart doesn’t show up for variable products, just for products that have a single price.

Default-user

all pages there is a icon is missing in prefix of category name. Instead of question mark symbol is coming.

FinalDestiny

Your theme seems to be heavily modified / customized, it’s related to your customization code, as on the demo everything looks fine.

I see the following when I go to the “My Account” page:

Parse error: syntax error, unexpected ‘}’ in /home2/joshkern/public_html/wildmountainthyme.co/wp-content/themes/vigo-shop/woocommerce/myaccount/form-login.php on line 68

FinalDestiny

Hello, it seems that on demo it works fine, make sure you’re using the latest version of the theme(you can re-download it from ThemeForest and check the version)

Default-user
JoshKern Purchased

I had the latest version installed, but I just installed it again. Still having problems.

FinalDestiny

Please send me a FTP account and the details of the issue via the contact form on my profile and I’ll fix it there

Hello, I have a few pre-purchase questions. could you please email me.

Thanks

FinalDestiny

Hi, please write them here.

corib Purchased

Hi there,

Having issues with the recommended plugin Page Builder by SiteOrigin. It crashes the site every time I activate it. I have gone through all the plugins, deactivated them one by one, till the Page Builder is the only plugin running. Still crashed site. I deactivate Page Builder by SiteOrigin and the site reappears. I’m on a deadline.. help!

Thanks, Corib

FinalDestiny

Hello, I have just checked it and there’s a database connection error.

corib
corib Purchased

Thanks again for resolving the issue. I will continue to monitor the widget.

FinalDestiny

You’re welcome!

corib Purchased

Sent! Thanks

Hi,

I just finished the website using your theme. But seems that really very slow. It is the problem related to hosting company? or theme,plugins problem? Please recommend me some solutions . :(

Thanks

FinalDestiny

Hello, there are lots of factors that affect the loading speed of a website, your host is probably the most important of them. You can try installing a caching plugin, optimizing the images, but if your host is slow, it won’t make such a big change..

corib Purchased

Thank you again for your assistance in the widget issue. I have several other questions.

My client would like the Main Navigation bar (not the very top one) to have a background color.. and would like the last item on the menu bar to be a larger font. Is this possible to adjust with this template?

Also can the very TOP menu be removed and put a line of text there instead?

Thanks again, Corib

FinalDestiny

Hello, you can add this to style.css

.main-nav {
    background: none repeat scroll 0 0 #your-color;
}

As for the last item, I see you have added a “bold” class to it, you can use this css code

.menu-item.bold {
font-size: 20px !important;
}

you can adjust the font size

to hide the top bar, add this to style.css

.navbar-fixed-top {
display: none !important;
}

As for the text, you can add it in header.php before

<div class="navbar navbar-inverse navbar-fixed-top navbar-custom">

but in order to integrate it with the theme(the styling), it would require quite some css customization</div>
corib
corib Purchased

ah, thank you very much! This will help a lot. This theme is definitely well put together! :)

Hi. I need to make thumbnails clickable and open product page. Also I’d like to change size of the product images in category view and make it square but all my modifications failed… Can you help me with this?

FinalDestiny

Hi, make sure you’re using the latest version of the theme, the thumb images are clickable there. As for the product image in the category view, you can check /templates/shop-product.php or archive-product.php

Default-user

Hi. I have the latest version of the theme (1.2)... Can I send you PM with url and admin access so you could check what’s wrong?

FinalDestiny

What’s your URL? Yes, please send me both WP + FTP details(I need FTP to edit the woocommerce files)

Hi, Is there a way to make the product images clickable in the list- and grid view? How come you have excluded that feature in the shop?

Thanks!

FinalDestiny

Hello, they should be clickable in the latest version of the theme

Default-user

Nope, sorry! They are not clickable in the grid or list view in the shop. Only in the widgets where you display products. I installed the latest update as well.

FinalDestiny

Hello, what’s your uRL?

pmalla Purchased

hello nice theme can you help me with this 1. It is possible that the footer has two colors? 2. I need to change the sidebar side, put it on the left side? 3. where we can change the color stripe background? 4. i need the about us page without sidebar thanxs regards

FinalDestiny

Hello.

1 & 2) Not without customization 3) Uhm, I’m not sure what you’re reffering to, please elaborate / attach a screenshot and mark that area there 4) Replace your template-about-us.php with this one http://codepad.org/XPPAddK8

pattn Purchased

Hey guys, i have an issue to get related products show on a single product page, do i need to change something??

FinalDestiny

Hello, make sure you have categories and / or tags added for your products, that’s what WooCommerce uses for getting related posts

by
by
by
by
by
by