93 comments found

Dayzol Purchased

Hello, I love your theme but I need some help.

1st. Is there any way to allow the customer to be brought to the product page by clicking on the image in the catalog as well as the text link?

2. All my images aren’t showing up correctly. In the catalog, inspect element shows the container at 230 by 335, and I can’t get my image to adjust into that box. My images are uploaded at 1000×667. Any help would be appreciated.

Determined the correct username. My website url is www.cityvaporecig.com

Thanks

FinalDestiny

Hi, please send me your requests (along with the URL’s, as you wrote above) and your URL + a FTP account so I can modify the theme files

Default-user
Dayzol Purchased

Email sent from your profile. Thanks

FinalDestiny

Answered there :)

Hi again…. Where do I change the number of products that will display per page? At the moment it’s set to 10, but I can’t figure out how or where.

FinalDestiny

Hi, glad to hear that :)

Hi there, I have a question before I buy this theme: Can I add extra options e.g. size, colour, height, etc.?

Hi,

How can I change the currency on the price filter from $ to £?

Thanks, Dominic Sutherland

FinalDestiny

Hi, you should be able to change it in the WooCommerce configuration

Dominic16

Hi,

WooCommerce is already set up to use £ so I’m not sure where I can change it?

FinalDestiny

Uhm, weird, please send me your URL + a WordPress admin account and your problem via the contact form on my profile and I’ll check it

Hi there,

We are using stripe for the credit card on woo commerce using your theme. On the checkout page https://www.wifty.co.uk/checkout/ when you try with the test details (written on the page) you get the following message: Error: “Please make sure your card details have been entered correctly and that your browser supports JavaScript.”

A quick google suggests this is a theme conflict. Can you help?

One thing I did notice is that the credit card form is actually featured on the page twice. Could this be it?

Thanks

FinalDestiny

Can you check the javascript console and see if you get any error there? (you can check it with google inspector tools or with firebug on firefox)

Default-user

Hi, the console doesn’t show any errors. The error message has actually changed to read: Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page. (the card details are correct – they are the test mode ones for stripe). The source also appears to use jquery extensively

FinalDestiny

The files used are the default WooCommerce ones for the checkout, the functionality or the mark-up was not altered in any way so I don’t think the theme is the problem if it doesn’t show any javascript errors.

enita Purchased
Hi! Almost everything works ok, congratulations for the theme ;) The only thing is that the variable products can’t be added to the bag. I’ve been reading in the woocommerce support and found that: http://develop.woothemes.com/woocommerce/2014/02/solving-common-issues-after-updating-to-woocommerce-2-1/#variable-add-to-cart

How can I solve it? Thanks!

Default-user
enita Purchased

Sorry, it was my fault, everything was an error of the footer.php changes. Thanks a lot!

FinalDestiny

Hi, great, glad you fixed it. :)

Hi,

It seems all of a sudden the Checkout page does not work and displays nothing. How can this be resolved: http://ferraraonmelrose.com/checkout/

System status error leaves this message:

  1. Environment ###

Home URL: http://ferraraonmelrose.com Site URL: http://ferraraonmelrose.com WC Version: 2.1.12 WC Database Version: 2.1.12 WP Version: 3.9.1 WP Multisite Enabled: No Web Server Info: Apache PHP Version: 5.2.17 MySQL Version: 5.5.37 WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode: No WP Language: Default WP Max Upload Size: 32 MB PHP Post Max Size: 33 MB PHP Time Limit: 30 PHP Max Input Vars: SUHOSIN Installed: No WC Logging: Log directory is writable. Default Timezone: Default timezone is UTC fsockopen/cURL: Your server has fsockopen and cURL enabled. SOAP Client: Your server has the SOAP Client class enabled. WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

  1. Locale ###

decimal_point: . thousands_sep: mon_decimal_point: mon_thousands_sep:

  1. Plugins ###

Installed Plugins: Akismet by Automattic version 3.0.0 Coming Soon by SeedProd version 4.0.3 Instagram Badges by Tunghsiao Liu version 1.1.5 Go Daddy Quick Setup by GoDaddy.com LLC version 1.04 Regenerate Thumbnails by Viper007Bond version 2.2.4 Revolution Slider by ThemePunch version 4.2.5 Page Builder by SiteOrigin by Greg Priday version 1.4.12 Welcome to WordPress by Starfield Technologies version 1.0 WooCommerce by WooThemes version 2.1.12 WordPress Importer by wordpressdotorg version 0.6.1

  1. Settings ###

Force SSL: No

  1. WC Pages ###

Shop Base: #5 – /shop/ Cart: #6 – /cart/ Checkout: #7 – /checkout/ My Account: #8 – /my-account/

  1. WC Taxonomies ###

Order Statuses: cancelled (cancelled) completed (completed) failed (failed) on-hold (on-hold) pending (pending) processing (processing) refunded (refunded)

Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

  1. Theme ###

Theme Name: Vigo Shop Theme Version: 1.1 Author URL: http://teothemes.com

  1. Templates ###

Template Overrides (WooCommerce):archive-product.php cart-empty.php cart.php cross-sells.php mini-cart.php shipping-calculator.php cart-errors.php form-billing.php form-checkout.php form-coupon.php form-login.php form-pay.php form-shipping.php review-order.php version 2.1.0 is out of date. The core version is 2.1.8 thankyou.php content-single-product.php form-login.php external.php grouped.php version 2.1.0 is out of date. The core version is 2.1.7 simple.php variable.php meta.php price.php product-attributes.php product-image.php product-thumbnails.php related.php review.php sale-flash.php share.php short-description.php additional-information.php description.php tabs.php title.php up-sells.php single-product-reviews.php single-product.php

FinalDestiny

Hi, go to Settings > Reading and make sure your website displays the latest blog posts

ggore Purchased

HI, nice Theme!

Can you tell me, how I could enable the send button on the contact template. If I click on send, nothing happens. I used the contact template page, which got importet from your xml.

Please help! THX

FinalDestiny

Hi, what’s your URL?

Default-user
ggore Purchased

Hi,

its www.skin-toys.de

I gave you a month ago the access to ftp and to wp.

FinalDestiny

Hello. The Send button is automatically enabled when you fill in all the details required in order to send an e-mail. That’s how it’s supposed to work

I’m having the same theme conflict problem as @gaellecomte with the Woocommerce Stripe plugin. The error that says:

“Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

Even though there are no JS errors in the the console. I’m not sure why but on the checkout page, the payment options are repeated (first one in the expandable panel, and the second below the order totals. This is causing the Stripe JS to not validate as there are 2 sets of html with the same IDs etc. So in stripe.js within the stripe plugin, the conditional that starts of with

if ( jQuery('#payment_method_stripe').is(':checked') && ...

always returns false because of the duplicated radio inputs.

As a temporary measure I’ve disabled the bottom payment option on line 189 of review-order.php and changed the conditional to:

<?php if ( WC()->cart->needs_payment() && false) : ?>

and then expanded the payment option panels above that by default.

FinalDestiny

Hello. I’m not sure why this issue happens, as most of the code is taken from the WooCommerce default php files, all I changed was the mark-up itself

ralmar Purchased

Hi! Congratulations on you theme ;)

I have 2 question…

1. I would like to use tabs on the product page to place the contents (Description, Additional Info, Inquiry, etc..) Would it be easy to recover the original style of WooCommerce that normally use these tabs)...

2. Is it possible to place thumbnails (in the product page) below and not the left? Should we play a lot of code?

Thankss!

Rgds!

FinalDestiny

Hello, unfortunately that’s not possible without customization, even if you’d restore them, they aren’t styled to look good with the theme’s design

2) Same as 1, sorry

mkotar Purchased

Hi, I have a problem not with your theme but with used plugins. When I use WPML and MetaSlider I am not able to translate product pages where there is a [metaslider] tag inside the content.

JavaScript error occurs that prevents WPML to work properly. If I deactivate MetaSlider everything works fine.

Currently I am using the most recent versions of WP, WC, WPML and MetaSlider.

FinalDestiny

Hello, unfortunately I can’t provide support for 3rd party plugins, sorry, I’d suggest contacting the developer of that plugin for support related to their products

Default-user
mkotar Purchased

Hi, thx for the answer. I hoped that you could contact author of MetaSlider (probably you have “pro” account). I have already contacted to the WPML team and we discovered that this should be the MetaSlider issue (at least they claim like this).

In the end: this will help your theme work everywhere :)

FinalDestiny

Ah, unfortunately not, I never used the MetaSlider plugin before so I don’t have a pro account.. or any account at all with them :)

Hi guys,

Along with congratulating them for work, I want to ask you a question:

The theme has a catalog mode version?

That alone is enough to buy the theme,

Many greetings.

Aaron Alvarez.

FinalDestiny

Hi. You want to just show the products, without the cart feature? If you don’t add the price directly in the WooCommerce section, there will be no cart functionality.

AmaiaArana Purchased

I installed vigo shop theme on my wordpress site, but as I look into my dashboard, it has no admin theme panel. WHat is the issue about this? Thanks!

FinalDestiny

Hi, all the options are in Appearance > Customizer. And the WooCommerce options can be configured directly from the WooCommerce menu link from the dashboard

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