127 comments found

pumaka Purchased

Hi there, our Paypal account is confirmed and validated, and all that.

However, Paypal Standard checkout isn’t working, giving the following message: “We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem.”

I’ve read elsewhere that it may have something to do with the way data is encoded is passed onto Paypal.

Need help, urgently.

FinalDestiny

Hello. Unfortunately the payment functionality is handled by WooCommerce directly, I’m not modifying the way WooCommerce sends the data to PayPal or anything else, the theme only takes care of the design part of WooCommerce, it doesn’t modify any functionality. And the error seems to be related to your account and not to the website itself. Can you try with another PayPal account?

Default-user
pumaka Purchased

Hello, I’ve tried it with another account (an account that’s 10+ years old, with thousands of transactions on it, and that works with Woocommerce on another website). It wouldn’t work with it either. That’s what makes me think it’s theme-related.

FinalDestiny

Uhm, not sure what would cause it, I will take a look at the theme files and update it to work with the latest WooCommerce version(all the files that are outdated or were modified lately)... it should work then.. but it will take a few days until I’ll submit the update to ThemeForest and check all the files

hi there, how can i remove the top bar buttons?

THanks!

FinalDestiny

Hello, sorry for the late reply, if you want to remove the top bar, you can add this to style.css

.navbar-fixed-top {
display: none;
}

Hi. Is it possible to upload the same content as in your demo version here?

FinalDestiny

Products/posts/etc can be imported by importing the sample .xml file from the /sampledata/ folder, in Tools > import > WordPress

Default-user

Thank you :)

FinalDestiny

You’re welcome!

liank Purchased

hi there, i’ve bought your themes and i love it, it’s beautifully designed. Unfortunately, the product image on homepage is not clickable (i mean, the ‘new product’ section, below the slider), and web visitor have to click on the product name below the image to get into product description page… is there anyway to make the whole image clickable and link it to product description as well as the product name below the image?

FinalDestiny

Hello, please send me your request + a WordPress admin account and your URL via the contact form on my profile and I’ll do the mods

Default-user
liank Purchased

i already send the URL via the contact form, please check it

FinalDestiny

Ok, will check there!

JoshKern Purchased

Hi,

I just bought the theme yesterday. I’m trying to upload a logo, but nothing changes once I select a file on the Customize page. I’ve tried dragging a logo to where it says “Drop a file here or select a file.” Nothing changes. The file is added to Media but never shows up as my logo. Does the file need to be under a certain size?

FinalDestiny

Hello, try disabling your 3rd party plugins

Default-user
JoshKern Purchased

Hey, thanks for the reply. That did the trick! It was WP smush.it that caused the problem.

Hi,

I have installed vigoshop wordpress theme. Suddenly it is not working. I dont know what is the problem. No errors are happening. I sent you a personal message with website details.

Please check it ASAP.

Thanks Karthik

FinalDestiny

That page seems to be modified and the hover effects are gone. The add to cart doesn’t show up for variable products, just for products that have a single price.

Default-user

all pages there is a icon is missing in prefix of category name. Instead of question mark symbol is coming.

FinalDestiny

Your theme seems to be heavily modified / customized, it’s related to your customization code, as on the demo everything looks fine.

JoshKern Purchased

I see the following when I go to the “My Account” page:

Parse error: syntax error, unexpected ‘}’ in /home2/joshkern/public_html/wildmountainthyme.co/wp-content/themes/vigo-shop/woocommerce/myaccount/form-login.php on line 68

FinalDestiny

Hello, it seems that on demo it works fine, make sure you’re using the latest version of the theme(you can re-download it from ThemeForest and check the version)

Default-user
JoshKern Purchased

I had the latest version installed, but I just installed it again. Still having problems.

FinalDestiny

Please send me a FTP account and the details of the issue via the contact form on my profile and I’ll fix it there

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