1568 comments found

  • Has been a member for 1-2 years
I am getting this.. Please check. There is no homepage slider like its there in demo even after i have imported ur sample.xml file. http://ghantee.com/
PixelStores

Hi,

Replied to your earlier comment, be sure to select the “NivoSlider” as your slider type when you edit the homepage.

Cheers

Default-user

@ PixelStores.. Thanks a lot for replying.. But bro.. I know tht we hv to choose b/w nivo slider and youtube video in the page where we add the slides. I did everything. Step 1- Installed Nivo slider and created a page named Test Slider. Step 2- Inserted a picture and chose the option- “Nivo Slider” But I am getting the slider on a separate page Like this-http://ghantee.com/shop/test-slider/

I want the slider like its there in ur demo. I want it full size on top of products gallery and below the menu.

Can u please gimme ur email or FB link so tht we cn discuss properly??

PixelStores

Sure i’ll be able to setup the theme as the demo, one thing though there is no purchased badge from the account your are using?

Could you be able to send me and email via my profile with the account you used to purchase Viroshop with you WP admin details.

Kind Regards

Default-user

The account from where I purchased the theme was not mine. It was of my friend and its no longer available. Its hacked. SO using this one..

PixelStores

Please open a support ticket explaining the situation to envato, i will need this verified before being able to provide support.

Sorry for the inconvenience

Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi, just purchased the theme. I like it but have few difficulties. One thing is when I go to my “cart” or check out, it just shows [cart] or cart mode=”read” , and whatever I do, it just wouldn’t show anything. Also “Filter by price” widget is not displaying properly on the shop page no matter what browser is used. Please let me know what I shall do http://finerussianart.com/

Thanks

PixelStores

Hi,

Locate to the cart page and edit this, you should only use the cart shortcode provided by WooCommerce which is,

[woocommerce_cart]

At the moment i believe you are using this,

[cart]

Which is not correct.

I don’t see a problem with the price filter on the shop page, could you be able to elaborate more on this?

Kind Regards

Default-user

Thanks for a response, here is the screen shot of filter in both firefox and ie http://finerussianart.com/filter.jpg and I checked the cart, it’s actually set to [woocommerce_cart] by default by the plugin itself, here is the screen shot as well http://finerussianart.com/cart.jpg. If you go on “check out” http://finerussianart.com/store/checkout/ it gives you the same thing as cart page does.

PixelStores

Hmm, send us an email via my profile with your WordPress details, i’m not entirely sure why you get this issue, but i’ll try to resolve asap.

Cheers

Default-user

thanks will do in a sec

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States
murad12s Purchased

Sent an e-mail. Looking forward to hear from you. This is very urgent!

http://www.seopez.com
PixelStores

Will check this out now :)

murad12s
murad12s Purchased

Thanks a lot for your Express Support 100 Thumbs Up!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I’ve been able to handle most of the edits myself, including matching the navigation from my primary site, however i need a simple override for a “No-Sidebar” option for pages like my-account and cart. Product pages have the option for no-sidebar, some do not. I’d like the option to have no-sidebar on all pages. The pages that will not allow me to select no-sidebar do not display properly when in a responsive mode. Similar product thumbnails under a product page extend below the body and do not line up as well. , when using no-sidebar. Long story short, i need the option to have no-sidebar on any page, including the cart, my-account and standard woocommerce pages. (not just added pages) I would also like to be able to use the SALE! overlay on all product thumbnails, as a full overlay, without text as this theme doesn’t really have a hover effect that is noticeable, in catalog view (image hover) and single product main image (hover), i’d like to be able to hover on an image and get a centered zoom icon and have a opaque black overlay. I just need the css names and styles, SALE! doesn’t even come up on an archive search, i’m assuming it’s in woocommerce-mod.css Only other issue i have is thumbnails don’t display on iPad portrait mode, but i can look into the responsive.css after i take care of the more important stuff.

shop.walkingdeadcomics.org

Thanks

PixelStores

Hi Kernel,

I have taken into consideration with the features and additions you have mentioned and we are integrating our new framework that is currently being used in our other theme Outlet.

The integration is around 75% complete and hopefully be able to deliver by Friday, heres a screenshot.

So to sum up here are some of the new features that will be available in version 3.0.

  • Retina Ready.
  • Pre defined layouts.
  • Left/Right FullWidth sidebars for both products and pages.
  • Hover Zoom product views.
  • Ajax Layered Navigation integration.
  • LayerSlider.
  • Carousel slider.
  • Different header templates.
  • Improved product display.
  • Improved overall design & template structure.
  • Footer Columns/Widgets.

Your site is coming along nicely and i’m sure the update will be a nice addition to your current site.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Also as a separate issue: I have a javascript error in jquery.custom.js on line 56 undefined is not an object

$priceLabel.html($priceLabel.html().replace('Price: ',''));

Just need a fix, Thanks

PixelStores

Hi mate,

Please check earlier comment.

Cheers

Kernel-Debugger

I appreciate the info, i’ll hold any further edits until the next update. Many Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I’m just setting up your theme. It’s great, by the way. But, I also upgraded to Wordpress 3.5.2 at the same time. As I’m trying to customize things, the Color Scheme pull down seems to have no affect. No matter what color I pick, the site remains the same. Are those options supposed to change the color of the navigation bar? Did upgrading to 3.5.2 affect that?

PixelStores

Hi,

The colour schemes will not effect the menu and will only effect the colours, from the demo the theme is blue. You should see the change of the colour in the price tags for example.

In the fourth coming release of Viroshop 3.0 you will have more colour options and will defiantly be able to change how the header menu is displayed.

Kind Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Actually, as a follow up to my earlier message, I tried setting up the theme again in a different folder without upgrading to Wordpress 3.5.2 and I’m having the same problem…the theme won’t change skins. All the other customizer features are working but the Color Scheme is not.

PixelStores

Hi,

Hmm, i replied to your earlier comment btw if this clarifies anything.

Please send me an email with your WordPress details via my profile if the problem persists i’ll be happy to investigate further.

Cheers

Default-user

Yes, yes. Thank you very much (I sent these comments back to back…and you answered it in the first one). I understand now. Much appreciated.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Before I buy… Lightbox? Enquiry Cart (rather than shop/cheocut cart)? Thanks!

PixelStores

Hi,

The default WooCommerce product lightbox is available seen here along with the product hover zoom feature.

There is no in-built product enquiry feature but there are a couple of plugins that you could try,

http://www.woothemes.com/products/product-enquiry-form/ http://wordpress.org/plugins/product-enquiry-for-woocommerce/

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
utinam Purchased

Hi! Great theme, and I’m having fun playing with it, but a question about the sliders: it was extremely difficult figuring out how to add multiple images, so it might be a good idea to be a lot more detailed about the rather unconventional method of uploading slides. Uploading images and then clicking “x” without saving anything, with absolutely no way to determine what you’ve chosen or anything, is extremely counterintuitive. The youtube screencast you made to help users out doesn’t seem to be working either—it’s only a mere 1 second long when I try and view it.

To that end, I have to ask—how can I figure out which images I’ve uploaded to a particular page for the slider? How can I ‘deselect’ those images and choose new ones? Do I have to reupload the images every single time? What if those images are used on multiple pages in other, unrelated sliders?

Is there no way to just have a normal ‘slider’ section in the admin dashboard where you create sliders…like you see with pretty much every other slider plugin out there?

At this point, I’d almost rather pay for a new slider than use the Nivo one, beautiful as it may be, simply because of how difficult it is to work with using this theme…

PixelStores

Hi There,

You make some excellent feedback and suggestions, i must admit the slider management is very off for this version and can be improved dramatically.

We are in the final process in the integration of our new framework for version 3.0 that will make maintaining and creating sliders a much smoother process and the overall functionally alot better.

The new slider management like you mentioned will have its own section and things should be alot easier. We will also be including the LayerSlider in 3.0.

I hope to make the update very soon, just tidying up a few things before the release.

Not quite sure why the Youtube video only played a second you could try this link.

http://www.youtube.com/watch?v=mGZGqGImBnE

I will make an announcement when the update is available, you can also contact me via my profile if you want to be informed by email.

Kind Regards

Default-user
utinam Purchased

Thanks for the reply! Looking forward to version 3.0 :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is it be easy enough to change products from shoes to canvas or framed designs for example? Can you turn off shipping? Digital items for example? Cheers, Lee

PixelStores

Hi Lee,

Yes you can use the site for any kind of products.

The ecommerce functionality is powered by WooCommerce. Digital or downloadable products are supported and shipping can be made free or turned off.

Kind Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
mimmt Purchased

Could you please explain how I can change the CSS to make sale price red in order for it to stand out?

Thanks in advance.

PixelStores

Hi,

Are you referring to the colour of the text in the price tag on the product page? if so you can use the following css,

div.product div.summary p.price ins span.amount {
    color: #ff2600;
}

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I am using Viroshop pro 2.6 and it works great.

The problem is that the price tags on products showing in the home page are invisible in Internet Explorer.

Image attached.

Thanks.

This is how it looks in IE:

This is how it’s supposed to look:

PixelStores

Hi There,

Add the following to the style.css file,

.es-carousel-wrapper .slide-title, #content ul.products li .price {
    background: #000 !important;
}

Kind Regards

Default-user

Thanks alot!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi i am thinking of getting this theme, can you list the categories on the home page as images in boxes instead of the selected products which you have got on your demo page?

thanks

Default-user

Also do you know when version 3 will be ready?

PixelStores

Hi There,

WooCommerce provides a shop categories shortcode that displays the category images like the example on this page which you can use on any page.

[product_categories number=""]

Viroshop 3.0 is very near to be released, got a few bugs to fix hopefully in a week.

http://demo.pixelstores.com/selector/viroshop-shop.jpg http://demo.pixelstores.com/selector/viroshop-product.jpg

Kind Regards

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Can I update to WordPress 3.6 without running into problems?

PixelStores

Please do not upgrade just yet, i will check the compatibility today.

Regards

tigrakitten

Thanks, will await your reply!

PixelStores

Hi,

I tested the compatibility and upgraded WordPress 3.5.2 to WordPress 3.6 and everything seems to be running smoothly and is safe to upgrade.

Before making the update first make a backup and export the xml file, via Tools > Export. Its very unlikely the update will run into any errors, especially removing any content such as products/posts, but best to be on the safe side.

Kind Regards

tigrakitten

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
getby7 Purchased

Hey, I’ve been a fan of Viroshop since day one! I purchased the original version and I’m so glad to see there’s a new version with support!

My question is for those people updating to Viroshop 2.6, is there an easy way to install the 2.6 without having to manually transfer and customize all of your content all over again? I spent a lot of time customizing and setting up the original website of Viroshop just the way I wanted it and I’m not sure of how to re-create that with the new 2.6 without having to spend the same amount of downtime all over again! :S

PixelStores

Hi There,

Nice one, I’m happy that Viroshop has served you well. :)

As your probably well aware of, the version of Viroshop you are using has limited ecommerce functionality due to the in-built shopping cart and has a fair number of bugs.

I recommend you defiantly try to upgrade to version 2.6 as this is WooCommerce compatible and the whole framework has been revamped. In fact version 3.0 will be released very shortly which is a ton better.

Unfortunately versions prior to 2.6 will make updating the theme a some what challenge as it won’t be as simple as uploading or overwriting the theme.

Because products and the whole ecommerce functionality was in-built before version 2.6 of Viroshop, we have completely rewritten the code and revamped the framework.

Here are the steps that can help make the update to your site.

1. Setup WordPress on your localhost with the new update of Viroshop and familiarize yourself with WooCommerce and the theme.

2. Change the theme appearance and add your products to match your current live site.

3. Export your localhost WordPress when ready to go live onto your server.

If you have alot of products on the live site this work can seem tedious as it involves alot of copy/paste to the new version.

I have made the update a number of times with other clients and what helped was the use of the browser tabs and with WooCommerce you can duplicate products so you don’t have to re enter product variations. I managed to duplicate a couple hundred products in a days work.

Install WP Locally

Export WP From Localhost to Server

All the best.

Default-user
getby7 Purchased

Thanks a lot friend! I’m anticipating the release of 3.0 before I do any update. I thought versions prior to your 2.6 were good. So I much rather wait for your latest to do anything.

How soon is “very shortly”? lol

PixelStores

No worries, expect version 3.0 early next week :)

Default-user
getby7 Purchased

That sounds great! 7 days ago. lol. No worries, I still like the version I have. Except! ...

1) How do I easily change the color of my “Homepage Price tags?” They’re currently red. Code?

2) My Featured Carousel STOPPED Carouse-ling a looong time ago. Now the images just pile up on top of each other. How do you fix this?

3) Lastly, Whenever you click on item for sale picture, than click again to enlarge the image there are little white arrows on the picture. Where are they coming from and how do I fix this?

My Website: www.rebelliousclothingonline.com

Thanks

PixelStores

Hi,

Yes my sincere apologies for the update delay, it is rather a big update and has taken longer than expected but i promise its worth the wait.

1. To change the price tags with the Viroshop version you are using would require a change to the price tag image.

2. Looks like there is a conflict with some jQuery, i’m not entirely sure you can find the following in the header.php file but you need to remove this,

jQuery(function(){
    jQuery('ul.sf-menu').superfish();
});

3. The theme has had a fair bit of modifications and by the looks of it the arrows that appear on the product photo that is zoomed in are infact the arrows from the social links, add this to the style.css file,

#fancybox-wrap {
    z-index: 999999 !important;
}

That should do it.

Kind Regards

Default-user
getby7 Purchased

Hello Author,

Thanks for ALL your help! Everything worked perfectly just as you suggested. Amazing! Although now I’m having another problem. I downloaded all my Wordpress/ Viroshop files from my server, via FTP client FileZilla, onto my desktop In attempt to move from one domain name and hosting account to another. I’m sure I made a mistake by doing so.

What are my options now, if any, of getting these files and this website back online. They’re currently uploaded to the web domain name www.RebelliousClothingCo.com I get this error “Error Establishing a Database connection.”

If I cannot get them back online, how can I at least view the site again offline. <<< Im using Mac OSX.

Thanks a ton, Rebellious Clothing

PixelStores

Hi There,

Duplicating a site can be a bit of a hassle there are two ways you could try the first and probably the most easiest is to export/import the XML file.

To make an exact duplication you would have to export the MYSQL database and configure the WordPress settings to match the new location.

I normally follow this kind of tutorial.

If you receive an error establishing database connection it likely means you haven’t correctly set the wp-config.php file to match your hosts recently new MYSQL database.

Because your using a mac i would highly suggest installing WordPress on your localhost using XAMPP.

Best Regards

Default-user
getby7 Purchased

Thank You for all your help. Best Support thread ever!

PixelStores

Thankyou sir :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
idgee Purchased

Sorry if you have answered this, im not sure how to do a search on all the comments and i dont have time to read them all. I’m having trouble getting the featured and content on the front page. I think im suppose to go to “appearance\theme options\homepage” but it’s already checked to display the featured products. Cheers, Lee

Default-user
idgee Purchased

I was also wondering how to get the “size” and “colour” drop downs like on your demo for the products http://demo.pixelstores.com/viroshop/shop/branded-t-shirt/

PixelStores

Hi,

To display the featured products on the carousel, locate to the products area in your dashboard. To make a product featured click on the star icon so it is highlighted.

The demo of Viroshop uses the recent products shortcode on the homepage like so,

[recent_products per_page="6" columns="3" orderby="date" order="desc"]

Regarding the variations for the product page, these are product attributes that displays the terms.. so like the demo Size and Colour are the attributes and the options are terms, i recommend checking out the video tutorial here.

Kind Regards

Default-user
idgee Purchased

thanks for all that, all working. Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
idgee Purchased

Hey, is it easy enough to change the wording in the “order notes” on checkout. Would it be possible to include a custom field on the product page so people can fill in this field? For example, instead of a drop down i want some options to be customised as per the buyers info. “Name: custom text” for example

Default-user
idgee Purchased

Hi, i’m having trouble with the “size” and “colour” attributes on the live page. When you select size and select colour it works fine, but if you decide it’s the wrong size and try to change it, it doesn’t seem to let you. It seems to work ok on the demo though. Could this be because i’ve made some attributes from the dashboard and some directly on the product page?

Default-user
idgee Purchased

Sorry about all the questions. Would i need to get this http://www.woothemes.com/products/product-add-ons/ to be able to have custom fields on my products? Does your theme support it? Thanks.

PixelStores

Hi There,

Is it easy enough to change the wording in the order notes?

Yes its fairly easy to change the labels and forms for the checkout process, infact there is some information regarding this here.

So to change the order notes label and placeholder you would copy/paste this into the functions.php file.

add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );

function custom_override_checkout_fields( $fields ) {
    $fields['order']['order_comments']['placeholder'] = 'My new placeholder';
    $fields['order']['order_comments']['label'] = 'My new label';
    return $fields;
}
Is it possible to have custom fields on the product page?

You would be required to use a third-party extension such as the one you mentioned. I know the gravity forms plugin along with the woocommerce add-on works well. These plugins will be compatible but some css styling may be needed to show the fields correctly. I can help with this.

When you select size and select colour it works fine, but if you decide it’s the wrong size and try to change it, it doesn’t seem to let you?

Hmm, thats a bit odd, i think this may be WooCommerce related and perhaps a setting is misconfigured when you create a product. Could you try publishing a new product and with the product variations use the attributes that you have created via the Products > Attributes page and see what happens?

If the problem persists please send me some login information via my profile so i can check to see whats going on.

Kind Rergards

Default-user
idgee Purchased

Thanks for your help, ill give it a go and let you know if it doesnt work. I went for the woo product add on so ill see how that goes as well. Cheers, Lee

Default-user
idgee Purchased

Also, because i now have custom fields i only need one drop down so i no longer need to worry about selecting two. If i get time to test it though ill let you know.

PixelStores

Ok, Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico

Hello. How about if I want to put a full screen slider in my home page and in a second page, it is posible or I just can do full slider in 1 page?

PixelStores

Hi,

We are releasing Viroshop 3.0 very shortly which will be very flexible and will be able to achieve full sliders for any number of pages.

Currently Viroshop 2.6 is unable to have fullwidth sliders for other pages than the homepage.

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i buy viroshop with woocommerce, i have a problem with all in one seo pack, seo title and seo description not work , i not have in source page any keyword or meta content. and another problem is with mail, is not possible to send mail. i put mail address but is not working. is possible to send mail only with php mail function ? how ?

PixelStores

Hi There,

Could you be able to send your WP login details via my profile so i can investigate further.

For the mail the shortcode used is,

[contact success="Thankyou for your message! We will get back to you shortly."]

The mail will be sent to the WordPress admin address.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
urway Purchased

Hello. How do I get the slider to cover the whole website? Like your live preview “Home” page?

Best regards

PixelStores

Hi There,

We have a fair number of frequently asked questions regarding the setup of Viroshop so this might be helpful…

1. For the slider to display on the homepage be sure to select the “Home” page as the “Static Page” in your reading options.

2. When you upload your slides via the media upload after clicking “Set featured image” make sure you close the window rather than selecting a featured image, unless of course you want a static image.

3. In the custom fields select “NivoSlider” in the select box.

4. Products can be displayed using the WooCommerce shortcodes. The homepage uses only the following shortcode to display the recent products.

[recent_products per_page="6" columns="3" orderby="date" order="desc"]

5. Featured products are displayed on the homepage, be sure to click the “star” icon next to your product where all your products are displayed in the admin.

6. In the documentation there is a section for setting up the homepage under the “Homepage” link in the navigation.

7. A sample.xml file can be found in the theme folder ready to import to get your site looking like the demo.

Heres a screen recording that may help: http://www.youtube.com/watch?v=mGZGqGImBnE

Let me know if i can help further.

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