An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Q-1. Images in Portfolio module looks stretched in 21’’ and above monitor
A-1. For a good result in all resolutions, please prepare portfolio images with at least 545px wide and 344px height then in VisiaFolio set Image Thumbnail Width to 545 and Image Thumbnail Height to 344.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.