472 comments found

SCHMkom Purchased

Hello

I got a strange Bug with the Galery: http://goo.gl/Ltz6ep

I didn’t change anything, no Theme or Wordpress Update and no new Plugins.

Thanks for your help Chris

bitfade

Hi, This is happening because your images are not single images, they look like this: http://danielwagner.ch/wp_dw/wp-content/uploads/nonno_4_1024_546-941x519.jpg

Default-user
SCHMkom Purchased

Hmm the upload on the single galleries don’t work right now. Can I send you a Login via email?

bitfade
Make sure your theme is the most up to date one, download it again from your downloads page, because gallery problems happen when your WP is upgraded to 3.9+ while the theme has not been updated to the latest version. WP can sometimes auto update, depending on your settings. Check that first and if you still need help, post a thread about the issue in our support forums and someone will take a look. You can find the forums for this theme here: http://support.pixelentity.com/forums/41-Visia-WordPress-Theme

btw, to post your admin login details in our support forums privately simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:

[hide]

Then place the closing hide tag after your private info, like this:

[/hide]

All info contained inside the hide tags will only be visible to forum staff

Here is what you would type in your post:

[hide]

url: http://yoursite.com/wp-admin

username: admin

password: yourpass

[/hide]

Hi, The template is fantastic! But I’ve three pre-sales questions, please. 1. Is there a simple full width text page, that includes basic paragraphs and just text?

2. Can each page have its own URL?

3. Are there other homepage text animation options?

Thanks! Steve

Default-user

bitfade, Thanks for your response. Two other quick followups, if you dont mind: 1. The Plain text page can include images and videos, right? 3. Just to be clear, the home page animation cannot scroll left to right or include a separate line, is that right? Thanks!

bitfade

Hi, Yes you can insert videos using the video shortcode. Yes no other animation options exist for the home page apart from that shown.

Default-user

Great, thank you very much! Steve

Hello, thanks for the great theme.

How can I change the blog to be full width without the sidebar?

Regards.

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/41-Visia-WordPress-Theme

Hello again! sorry.. I’ve been setting up the gallery projects, but somehow when I click on the project (it has 4 images) image 1 loads, then I click arrow to go to next image and it shows for a split second the image 2 and then image 4 completely replace it, same when I click image 3.

www.whostolemypancakes.com

As always, thanks for your time!

bitfade

Hi, Make sure your theme is up to date. Download the latest version from your downloads page and update it.

Default-user

hi, It is up to date. I replaced the framework folder via FTP

bitfade

In that case please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/41-Visia-WordPress-Theme

In the new thread please post your admin login details in this thread so we can login to your WordPress installation and investigate the issue via the admin. You can post this information privately in this thread by wrapping the info inside a “Hide” tag as follows:

Simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:

[hide]

Then place the closing hide tag after your private info, like this:

[/hide]

All info contained inside the hide tags will only be visible to forum staff

Here is what you would type in your post:

[hide]

url: http://yoursite.com/wp-admin

username: admin

password: yourpass

[/hide]

Is it possible, under projects. always to have the latest project expand? so the you dont have to click on the project first.

And can i add my own fonts to the theme?

Default-user

& also if when i only got one or two projects, could they be centered instead of floating to the left?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/41-Visia-WordPress-Theme

Hi There,

Are Sub menus within the header menu possible?

Thanks, T.

bitfade

Hi, Unfortunately sub menus are not supported in this theme.

Hello, I have a problem with the logo, it appears to be fuzzy and faded on my retina device but looks normal on my pc, this is supposed to be a responsive theme, is there anyway I can fix that?

bitfade

Hi,

Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue.

hello, i have got a bug in team members page. I have 6 member like this http://www.newseventicomo-pr.com/#the-team. Thanks! jess

bitfade

Hi, this happens because of the floats. Insert a couple of extra lines of text in the “Francesca Milano” description and it should vanish.

bondi13 Purchased

Is there a way to centralize the services list if there are less than 6 of them ?

babosira Purchased

HI Sometimes, I click a portfolio in a main page, It doesn’t work and show ’#!’ is added at URL. for example,

link URL : ‘http://www.vdproduction.com/?project=seoul_event_sketch' showing URL : http://www.vdproduction.com/#!/?project=seoul_event_sketch

However, I realized that it is necessary to distinguish unique page of a portfolio from contained main page contents.

But, It’s still a problem if it doesn’t work. Why sometime it doesn’t work when I click portfolio?

www.VDproduction.com

bitfade

Hi there,

The issue is happening because you are using both www and non-www version of your url. Check this url, here all your projects are showing no problem: http://vdproduction.com

In your hosting control panel, you need to set up a redirection from http://www.vdproduction.com to http://vdproduction.com and it will work.

PaliKruty Purchased

Hi put the video on background in visia template and when i scroll down the page menu wierd crashing. I was update visia on latest version, but problem dosn’t solved. Can you help me with this?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/41-Visia-WordPress-Theme

Hello.

I would like to know if you can add more than 4 clients to the “clients” page, would those logos appear smaller or with an slider? how would you do if you have more than 4 clients to show?

Thanks.

bitfade

Hi, If you add more than 4 clients they jump on to a 2nd row of logos.

by
by
by
by
by
by