230 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Bebel

I have an issue with custom headers on a site I am developing.

A full re-upload of the theme did not resolve the issue and I wonder how I can solve it.

All the customer headers of my pages stopped functioning today. Posts seem fine. As I said, re-uploading the them didn’t make a difference.

http://canvasfilms.co/

Have you any idea what has happened? Could it be a plugin conflict?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Portugal

Hi.

I need your help. What type of widjet did you used in your home page? That one with photo+description.

I will wait for for help. My email is miguelcordovil@gmail.com

Thank´s

Bebel

Do you mean the one on the upper half of the site (acting like a carousel), or the one below?

Anyways, you can just check out the set up video, it will show you exactly which widgets we use :)

Cheers
Bebel

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello again

The issue with the ‘stuck’ custom headers continues after several solid days of working to find the problem.

In the months we’ve been developing this theme this is a problem that’s appeared a few times now and has ‘gone away’. This time it has stayed.

I really am about to ditch what is becoming seen by the client as an unreliable theme. It just isn’t cost effective to be constantly fielding client calls with another ‘problem’.

You seem a nice guy, Bebel, but your theme here seems flawed and I would only reluctantly use this again as it’s taken up so much set-up time.

Time for me is running out – it would be great if you were around to give help, but I guess you are too busy. :-(

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

My workaround, after a lot of trial and error is to delete and re-upload every custom header. Lot of work, but hey ho.

The problem arose on any page with a hidden sidebar, if that’s any help. I did try regenerating thumbnails but that didn’t make a difference…

Bebel

Hi,

glad it worked out for you at the end. I really can’t confirm the problem, as it works with any other page just fine.

Cheers
Bebel

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Portugal

Hi there.

I have one question. The videos to upload to portfolio need to be just in mp4?

I will wait for your ansewer.

Bebel

Hi,

well, depends on what browser you use. The video format is different in every browser – so we recommend uploading an flv video – as this works on most of them.

Cheers
Bebel

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello!!!Could you help me??I can´t change the logo visualmediaFX for my logo. I´ve replace the logo.png but it doesn´t work.

What should I do??

thank you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I did already. Thanks anyway

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Could anyone help me???I woulk like please:

1- Change the color font of the menu 2- Remove all section of “post you comments”

Thank you.

Bebel

Hi,

in global.js (folder /js) you can find on line 6 this:

Cufon.set('fontFamily', 'Nobile').replace(".navContainer > ul > li > span", {fontSize: '12', color: '-linear-gradient(#fff, #999)', textShadow: '0px 1px #333', hover: { textShadow: '0px 1px #404040', color: '-linear-gradient(#fff, #404040)'}});

This is the code responsible for the gradient on the font. If you don’t wantit, just replace the code by this, and you will be able to style it via css:

Cufon.set('fontFamily', 'Nobile');

I don’t fully understand what you mean by 2. ! Can you please explain?

Cheers
Bebel

Default-user

Thank you Bebel. Don´t worry for the question 2, I´ve solved already myself. Thank anyway.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Sorry Bebel to ask you again. Could you help with:

1 – How can I put the text “No result for search” coming after press the button search in the middle of the web? And also the contact form in the middle too??

2- How can I select and change all the font of the web to Helvetica?

3- I’m using qtranslate to change language of the web. How could I move the flag next to the search button??(the only way I´ve found is to add as a witget) I found this web http://www.qianqin.de/qtranslate/forum/viewtopic.php?f=3&t=507 but I don´t know how to do it.

Thank you very much.

Bebel

Hi,

first question: do you know css?

1. you can modify the html code in templates/wordpress/search.php

2. It already is Helvetica – except for the header files. You’d have to disable cufòn. Remove in js/global.js the lines 4-9:

  // cufon font replacement
  Cufon.set('fontFamily', 'BebelFont').replace('h1')('h2')('h3')('h4')('h5')('h6')('.tweet-username')('.paragraphLeft > span', { color : '-linear-gradient(red, 0.2=#fff, 0.6=#666, rgb(0, 0, 0))',
                          fontSize : '35', textShadow: '1px 1px #000'})('.paragraphRight > span', { color : '-linear-gradient(red, 0.2=#fff, 0.6=#666, rgb(0, 0, 0))', fontSize : '35', textShadow: '0px 1px #000'})('legend')('label')('th')('.shortcode-dropcap-0')
           ('.shortcode-button')('.shortcode-button-blue, .shortcode-button-black, .shortcode-button-green, .shortcode-button-red, .shortcode-button-violet', {textShadow: '1px 1px #000'})('.shortcode-button-gray', {textShadow: '1px 1px #fff'});
  Cufon.set('fontFamily', 'Nobile').replace(".navContainer > ul > li > span", {fontSize: '12', color: '-linear-gradient(#fff, #999)', textShadow: '0px 1px #333', hover: { textShadow: '0px 1px #404040', color: '-linear-gradient(#fff, #404040)'}});

3. I am sorry, but we cannot give free support for third party plugins or modifications of the theme that go beyond styling something that’s already there.

Have a nice day,
Bebel

Default-user

Thank you Bebel, I know CSS , but something I don´t know where to find the correct line. Anyway I´m going to modify what you say.

Cheers. Thanks a lot again.

Bebel

Hi,

the easiest way to find the classes you need to modify is probably firebug. Check out this video, I am sure it will be useful!

http://www.kristarella.com/2009/02/how-to-use-firebug-for-css/

Have a nice day
Bebel

Default-user

Thank you Bebel, I´ll check the firebug. Cheers.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Dihusky Purchased

Thanks for the brilliant videos and comprehensive instructions, but I have hit a couple of snages. 1. How do I change the VisualMedia page header to my company name? I have it in the site name etc but can’t find anywhere else to change it. 2. Uploaded the main header image then added some additional images for the slider but they wouldn’t show on the slider. Tried enabling the scrolling function but this made no difference except for starting some weird pulsing on the home page. In the end I started working on the sidebar and widgets at which time the header image vanished, so I deleted all images so I could start again from scratch. What have I missed? Thought I did everything according to the video. I am far from an expert on WP, so am very reliant on your manual to make everything work. Cheers

Bebel

Hi,

thanks for buying :)

- You will have to upload your own file, replacing ours or renaming it. This has to be done by ftp.

- can you please send me a link to the page? Did you upload both background and foreground images? And did you make sure the files weren’t too big?

Cheers
Bebel

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi Bebel, I’ve sent you and email. Did you get it??If you don’t I can write on the forum.

Thanks. Cheers

Bebel

Hi,

I just replied!

Cheers
Bebel

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Dihusky Purchased

Hi Bebel Site is Aqualanddigitalfilms.com.au

When you say “make sure the files weren’t too big” how big do you mean? They were all 1300×257 and size ranged from 60-123 KB

Where do I find the file to replace for the header and what is it GIF , PNG, TIFF … is there a specific size required?

Thanks

Bebel

Hi,

did you make sure you enabled the featured image for the slider?

Here is an example of our slide: http://www.ld-host.de/uploads/images/3c4bf9535edfedcb5a3c3d801c258089.png

What do you mean by “the header”?

Cheers
Bebel

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Dihusky Purchased

Yep, enabled the featured image, followed the video to the letter. Took all the featured images down when ereything went awol following working with the widgets, I have only reloaded page images so far.

By the header I mean the “VisualMedia” logo at the top of the page over the page image.

Cheers

Bebel

Can you please send me the logindata to your page through my profile? I’ll take a look as soon as possible.

You’ll have to replace the logo file with your own through ftp.

Cheers
Bebel

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Couple of questions: 1) The titles to the posts that appear in the home page carousel (under the home page slider) don’t display once you click the arrow to slide to the next post? 2) Why are my footer items not stacked into columns?

I’ll send the URL in your message area on Themeforest.

Bebel

The carousel seems to work fine for me – which browser are you using?

Try to add different widgets for debugging – thanks :)

Cheers
Bebel

Default-user
corey615 Purchased

I’m using both Firefox and Safari. Doesn’t work in either one. I’ll send you a screenshot through your message area on Themeforest.

Default-user
corey615 Purchased

Also – I have tried different widgets for debugging the footer. Nothing is working.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Also – my slides are not transitioning to the next slide on the homepage? Neither for manual transition with the buttons nor for automatic slide?

Bebel

Hi,

they are not transitioning because you only have one valid slide on the main page :)

<ul>

                  <li id="head-0" style="background: url(http://csg.coreylittle.com/wp-content/uploads/2011/11/big_top_image_main.jpg) no-repeat center; width: 100%; height: 100%; position: absolute; z-index: 1; display: block"></li>

          </ul>

Thats what is in the source code of the theme. Please make sure the slides are valid, so they get rendered in the frontend. Maybe an image is missing? :)

Cheers
Bebel

Default-user
corey615 Purchased

I’m not sure why there is only one valid slide on the main page? I entered 3 slides through the admin the exact same way as I understood I was supposed to? I have “featured images” uploaded for all 3 slides and only one is showing up?

Bebel

Please send me a mail with admin logindata through my profile and I’ll take a look.

Cheers
Bebel

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi how do i get the update? i have recently updatde to the new wordpress , and the visula media option at the bottom of my post and pages wont work, every time i hit 1 of the tabs its doesnt take me to theat option.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Hi, I’m having an issue with site speed after implementing the VisualMedia theme on a site of mine?

Could you take a look and let me know what the problem might be?

http://csg-tn.com
Bebel

Hi,

looks like your custom css is messing up some parts. Please edit it and remove all the \!

Next, to prevent this from happening again, open bebelCp/class/settings.php and change line 108 from

return get_option($this->themename.'_'.$setting);

to

return stripslashes(get_option($this->themename.'_'.$setting));

Cheers
Bebel

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Hi, thanks for the quick response. I removed all of the \! and that seemed to help a bit. Also – why does it automatically add a \ in front and at the end of all of my url’s in the CSS editor? I can’t make it not add these?

However, when I add the code you suggested above to line 108, I get an error on the site.

Any other ideas?

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Also – there is an issue with the Cufon font overlapping on the carousel slider titles on the home page in IE. Do you have a fix for this? The site is: http://csg-tn.com.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
corey615 Purchased

Any word on my issue’s above? I need to get these resolved asap? The site is loading EXTREMELY slow too?

Bebel

I will update the package around the week end.

A simple workaround is to not copy the css into the backend area, but to put it into css/global.css at the end.

Sorry for the inconvinience!

Bebel

Default-user
corey615 Purchased

Awesome!! That would be a huge help. I’ll look for the update after the weekend and hopefully that will iron out a few of these minor kinks.

Thanks again!

Default-user
corey615 Purchased

Hi I’m just checking back in on the status of the theme update you said you would do over the weekend?

Please let me know if and when it will be available since I have a live site right now that is experiencing some issues that you say should be fixed with this update.

Thanks!

Bebel

Hi

Due to some issues I didn’t get to finish the update during the week end. I will do my best to finish it today, but in the meantime it would be the best for you to put the CSS in the custom.css file. This will increase the speed dramatically, until the update is out.

Thanks for your patience !

Bebel

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