43 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

The navigation menu on my website suddenly disappeared. When I tried to re-add it, the menu tabs were showing vertically instead of horizontally as it did previously and as it does in the demo. Please advise on how I can correct the menu so that it shows as it does in the demo.

webunderdog

Strange…Are you working locally or can you PM a live link with admin username/password? http://themeforest.net/user/webunderdog

Default-user

Thanks for the quick response….sending the login info now

webunderdog

You should be good to go now. I believe you changed the name in the swmenu component which caused the swmenu module to lose its XML data. I reinstalled the module and it appears to be in order now. If you need further assistance, just give us a shout through our profile. We receive those messages quicker.

Default-user

thank you so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shrekbc Purchased

Hi, my website use Vitality template. Today, my site display the ICANN verification Notification on my home page. I think it’s come from the Plimun slider please help me fix this issue

webunderdog

Hello, can you send us a screenshot or live link through our profile page or support email please?

webunderdog

We just want to verify that this is what is happening…ICANN verification has nothing to do with the template or slider. ICANN does not care about your website content or security. This organization only cares about the registration and contact details of your domain. You have to verify/update contact details on a yearly basis for every domain that you own, per your purchase terms of service. Follow the icon links or go back to your domain registrar to complete the process. Your icon will disappear. ~ Thank You

Default-user
shrekbc Purchased

I sent you an email with screen shot photo but it’s fail

Default-user
shrekbc Purchased

how can i verify/update contact details?

webunderdog

Your domain registrar or hosting provider where you purchased the product will have that information. You might browse their support section or perform a web search instead of waiting for a response from customer service.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Do you have a Wordpress Version of this theme?

webunderdog

Thanks for your interest. Unfortunately, we do not have a WP version available. We will be happy to answer any of your questions for the Joomla 3 version prior or after purchase. We’re always available for support.

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