This author is away and may not respond to support questions until they return in 9 days.

33 comments found

Hi again!

I seem to be getting overlapping from the header over the title bar?

http://i.imgur.com/Ykx1OFF.png

Am I doing something wrong?

wptitans

Can you show me a live link?

Great theme but I can’t get author’s support, I sent 2 mails more than a week ago and I still get no response. I suffer the overlapping just like the user above and further Pricing Tables are not working on my theme. www.wexpress.es

wptitans

Next Monday we will open up our new ticket support system. We are not handling anymore support before that time since we want to start with a clean sheet.

From Monday 4-11-2013 you can submit your ticket through http://support.wptitans.com and all support will be taken care of within 48 hour timeline again.

Really sorry for all the backlog in support issues and for the trouble caused. We hope you understand this situation and have a little bit more patience.

Hello, I am having the same problem as parrotnine, title bar and header are overlaying. Also, on the blog page, the title of the first blog post overwrites the page title… :/ Let me know if there is a solution.

wptitans

Next Monday we will open up our new ticket support system. We are not handling anymore support before that time since we want to start with a clean sheet.

From Monday 4-11-2013 you can submit your ticket through http://support.wptitans.com and all support will be taken care of within 48 hour timeline again.

Really sorry for all the backlog in support issues and for the trouble caused. We hope you understand this situation and have a little bit more patience.

Hi Guys, Is your support forum opening today as planned. Am having some issues ) Revolutionary Slider is not showing the control buttons at the bottom of the slider images on the front page. They are there but can’t be seen. Its something I have done I am sure in the skin but can’t trace it back. Any ideas?

2) I am getting an the following error message on Posts .echo ” ”.do_shortcode(get_the_excerpt()).” you can see an example here http://www.greyswan.org.uk/testsite/author/timothy/ Normal posts work – it happens when you click through to a category, author, etc. regards Tim
wptitans

Our new support ticket system is active as of now.

http://support.wptitans.com

Have fun, we’re back in support business again ;)

GreySwanFusion

thanks… :)

Jt143 Purchased

Hi, can we get Header static on top of the screen?

wptitans

Our new support ticket system is active.

http://support.wptitans.com

Have fun, we’re back in support business again

Hi, nice theme! Is it suitable for a website in 2 or 3 languages? Is it possible to use a Baskerville font or some other font, for example on the main buttons? Thank you!

Hi, just posting this in case the support system is backed up. I am having trouble getting content created using the layout builder show up for IE 8/9 users. Is there a workaround?

wptitans

Support is back up this week, expect an answer soon. Thanks for the patience.

I have a serious problem but do not get any response from the team. Under WP3.9 the Layout-Builder-Menu disappeared. Now I´m not able to make changes on my page.

I don´t know what´s wrong with WP Titans – their website looks abandoned.

Any help is warmly welcome!

Henning

wptitans

Did you send an email through our profile page, our new support team is almost done catching up with outstanding support etc

Default-user

Hi. Yes, I did it via support@wptitans.com and received a ticket-number. The issue is urgent as I can not change content. I´ll wait for a life-sign ;-)

Hello—i am trying to fetch different posts from different categories but all time its showing same posts from one category.

Code i used.

[recent_posts category=”Newsletter” order=”ASC” columns=”full width” count=”1” show_media=true show_read_more=true]

test

[recent_posts category=”News” order=”ASC” columns=”4” count=”4” show_media=true show_read_more=true]

test2

[recent_posts category=”Media” order=”ASC” columns=”2” count=”2” show_media=true show_read_more=true]

wptitans

hey mate, you will need to add category slug .. current you are adding category name there. When you click on edit category you will see a slug text field use the value from that in category=”“

Hello—i am trying to fetch different posts from different categories but all time its showing same posts from one category.

Code i used.

[recent_posts category=”Newsletter” order=”ASC” columns=”full width” count=”1” show_media=true show_read_more=true]

test

[recent_posts category=”News” order=”ASC” columns=”4” count=”4” show_media=true show_read_more=true]

test2

[recent_posts category=”Media” order=”ASC” columns=”2” count=”2” show_media=true show_read_more=true]

wptitans

hey mate you need to add category slugs not name, goto categories page in wp admin and click edit , you will see slug text field use that.

Can’t install the theme because the plugin page from the author isn’t working, and somehow contacting via support forum haven’t been answered yet till now

wptitans

hey if you can contact through profile, I will send you the latest plugin zip .

Hi, thanks for the new update (1.0.4) I was wondering if the Revolution Slider update is included? :)

wptitans

yes it is ;)

Can you guys please post a fixed-log and a short information how to update from previous version? Because i use your layout-builder excessive, I´m afraight of loosing things.

Thanks.

wptitans

You won’t loose a thing. Replace the contents of the “hades_framework/helper/plugin_files” And it will be good

wptitans

After that go to you plugins location and then unzip the revslider.zip inside hades_framework/helper/plugin_files folder and replace the plugin folder revslider with the new one

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