192 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
bushcat1 Purchased

Hi, I’ve just purchased this theme but am experiencing 2 issues:

1) I can add a standard gallery, but not a flex gallery, galleria etc. I’m following the video instructions, but it just displays as a standard gallery on the page 2) I can’t drag-and-drop or select images to include in a post gallery

These issues are probably related. Thanks in advance for your help.

eneaa
eneaa Author

1) Remember that you have to upload the image to that new page, don’t use already uploaded images. And then remove the default gallery from the content.

2) Do you mean when you click on this option? http://cl.ly/Q2iY

Send me a WordPress user and a I will take a look. support@quemalabs.com

Default-user
bushcat1 Purchased

Thanks for your prompt reply, I’m in South Africa so our timezones are way out.

1) Yes, I tried that, but it still didn’t work 2) Yes that’s correct

I’ve added you as a user as requested

eneaa
eneaa Author

Ok, I will wait for the WordPress user and see if there is something wrong.

Default-user
bushcat1 Purchased

Let me know if you haven’t received your new user notification. It should have come through to support@quemalabs.com shortly after my previous reply.

Default-user
bushcat1 Purchased

I seem to have got it working now, thanks. Is there any way to create a normal page with the gallery from a blog post or to insert a flex gallery above other content on a page?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

i like this theme but there are no ad placements. can u please add some ad places in the theme. and show it in the demo . thanks

eneaa
eneaa Author

There is no ad placements by default but you can use a plugin to do so. Or even in the code. All depends on where you want the ads.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ecosee Purchased

How do you get rid of the “sort lists” on the left sidebar on the home page. I see someone commented that its possible but can’t figure out how to do it.

Thanks, Love the theme!

eneaa
eneaa Author
Try this, go to your Admin Panel>>Vitrux>>Style Options, and add this CSS code:
#filter_lists{display:none;}
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have set the superized slider to be my homepage. However I am not sure how to activate the music on the slider. I have uploaded an mp3. Where can I find the ability to play music while the slideshow is playing.

Thanks!

eneaa
eneaa Author
When you are editing the page, you have to use this options: http://cl.ly/QSUU
Default-user

Perfect, that is exactly what I was looking for. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
I would really like to add a few custom fields here: http://cl.ly/image/2d1S0a113U1t

Which php can I find the modules code?

Thanks!

eneaa
eneaa Author
You have to edit two files. This one to add the fields in the Admin Panel:
vitrux/framework/meta_boxes/meta-box-usage.php
Starting at line 54 you will find the current fields. And then:
vitrux/single-portfolio.php
Starting at line 134, just duplicate the current fields and change the name.
Default-user

Great, thanks. Now how would i add class to the array ? array( ‘name’ => ‘Side Bar Text’, // field name //’desc’ => ‘Test Field.’, // field description, optional ‘id’ => $prefix . ‘portfolio_info_side_bar_text’, // field id, i.e. the meta key ‘type’ => ‘textarea’, // text box ‘std’ => ’’, // default value, optional ‘style’ => ‘width: 50px’, ‘class’ => ‘theEditor’, ‘validate_func’ => ’’ // validate function, created below, inside RW_Meta_Box_Validate class ),

Default-user

in the meta-box-usage.php file areatext in order to get wysiwyg functionality ?

eneaa

What do you mean exactly? Sendme an email to support@quemalabs.com I can give you better support that way.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

My video on home page is not working…

eneaa
eneaa Author

Please crete a Support Topic in http://support.eneaa.com with your URL, I will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • South Africa

Also the social media icons on homepage are now showing… This file is missing “nav_social_icons.png”

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
CG7 Purchased

Dear eneaa,

I tried to create a Bootstrap Gallery and followed the video that shows the how to do it. Here is the result :http://gregoryvigier.com/galleries/bootstrap-gallery I have 2 issues : 1. there is too much space between picture. I would like to have the same result as your bootstrap gallery 2. Whan you click on picture, no image is display, there is an error message “Image cannot be loaded. Make sure the path is correct and image exist.”

Can you help me how to fix this.

Many Thanks,

CG

eneaa
eneaa Author
That page is a default gallery not a boostrap. Send me an email with a WordPress user and I will take a look. support@quemalabs.com
CG7
CG7 Purchased

Ok, I just send the email and access

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Im trying to add custom sidebar, following instructions in the documentation video. I follow all the directions but the side bar never shows.

eneaa
eneaa Author

On which page? Not every page on vitrux has sidebar. Send me an email for better support. support@quemalabs.com

Default-user

We have resolved this, thanks for your reply!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

On the single-portfolio pages I would like to display the header. It looks like the footer is being called but it is also being hidden.

What is the best way to show the footer?

Thanks, C

Default-user

I meant i want to display footer.

eneaa
eneaa Author

Send me an email with your URL, I will take a look. support@quemalabs.com.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Love the look of the theme. Is this theme compatible with woo commerce ?

eneaa
eneaa Author

Yes, you can use that Plugin. But probably you will have to make a few tweaks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I change the order of the images on the full page slide show? I look under slider items and slider options but found nothing.

Thanks, C

eneaa
eneaa Author

Do you mean the slider?

Yo can change the publish date of the slider items.

Default-user

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a best practice for uploading photos to a portfolio gallery? It seems like no matter what size or resolution I upload a photo it is being compressed and becoming pixelated. What is the best way to upload HD photos and not lower their quality?

Here is the link to our site. The first half of portfolios looks good but the second half are a bit grainy. *All photos are very high quality so that is not the issue.

www.actualizestudio.com/dev/checa

Thanks, C

eneaa
eneaa Author
All images looks fine for me. But try using smaller images something like 1500px. Because you have 4000px images. Here is more info about image sizing: http://support.eneaa.com/basicdocs/#image_sizing
Default-user

That helps a lot. Thanks for all the awesome support along the way!

Default-user

I have tried to re upload images using the info you provided but still getting some grainy images. Is it possible that the uploader is reducing the quality of the images? Where can I find the files to altar the uploader’s settings. Thanks, C.

eneaa

The uploader is the default from WordPress and for the background images the Theme doesn’t compress them.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

When I upload an image and set it as a “featured image” in single portfolio the web inspector tells me the actual pixels are much smaller.

Screen Capture – http://cl.ly/image/0E1W1b2r0o1R

URL – http://actualizestudio.com/dev/checa/?post_type=portfolio&p=3299

This is the link that the portfolio slider is pulling the image from – jpg&w=800&h=417

This is the link I want it to get – jpg&w=1920&h=1080

Do you know how I can make sure the img src is the correct link/size ?

Thanks, C

Default-user

I found it. single-portfolio.php line 73, 74

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I think there is a php file setting the image sizes, like a framwork.php.

If there is any confusion let me know I can try to explain more clearly.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mnnich Purchased

Hi,

How can you protect the form template from spam? Gets a lot of spomu and using the form in the template. Please help me.

Thanks! :)

eneaa
Yes, I will release a new form with some kind of protection. But right now you can use any form plugin like: http://wordpress.org/plugins/contact-form-7/
Default-user
mnnich Purchased

thanks! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello Pre sale questions?

Can the logo size be adjust? my logo is bigger than the demo.

Can I add QR code?

Thanks

eneaa

Yes, you can use any size. The ideal is to fit the sidebar, but if not you can make the sidebar bigger with CSS.

And yes you can add a QR code.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users

When viewing on a mobile device, vertically, the Google Analytic code can be read, you can see it here: http://www.carriekizuka.com/

Please advise.

mikepanic

Manually replaced via FTP and the problem was not resolved.

eneaa
Ok, Send me an email with a WordPress and FTP user and I will take a look. support@quemalabs.com
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hello, i wonder if i can change the “supersize” function in the homepage slider. i don’t want my images stretched (full screen), but just in their normal dimension. how can i disable the stretch function and keep the slider?

thank you

eneaa

Unfortunately you can’t, It’s made to be fullscreen. You can use a Gallery maybe.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

URGENT: Every time I add a caption to the home page slider, it breaks the full screen slide show. Please advise fix. http://surgerycentertranscription.com i’ve removed the caption from the first slide and the site has the xml content installed.

eneaa
Your site isn’t loading right now. But try replacing this file:
vitrux/framework/fullscreen/image.php
For this one: http://cl.ly/RYT9/image.php
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