260 comments found

hello,

How can I bring news on the homepage, that do not take up all the space but only half? As in the example that you have …

In shortcode I can not find an attribute to change the display type

thanks

Cohhe

Hi,

for support related questions please register at our support forum http://cohhe.com/support We try to keep our support in one place. Thank you!

Kind regards, Cohhe

Default-user

hello,

I registered the site http://cohhe.com/, but I can not find a way to insert my question !! Where is it done?

thanks

Cohhe

Hi,

you have to open Viva Forum and then scroll down and there will be a form which will allow you to create new thread.

Keep in mind that first you have to select Viva Hotel forum or otherwise you will not see that form.

Kind regards, Cohhe

hello,

I registered the site http://cohhe.com/, but I can not find a way to insert my question !! Where is it done?

thanks

Cohhe

Hi,

you have to open Viva Forum and then scroll down and there will be a form which will allow you to create new thread.

Keep in mind that first you have to select Viva Hotel forum or otherwise you will not see that form.

Kind regards, Cohhe

nacttz Purchased

hey I registered and you don’t verify my account! why? do it please. my username is nacttz

Cohhe

Hi,

you should get confirmation email instantly. I just changed your password manually and sent it to you. Please check your email.

Kind regards, Cohhe

nacttz Purchased

hey I registered and you don’t verify my account! why? do it please. my username is nacttz

Cohhe

Hi,

you should get confirmation email instantly. I just changed your password manually and sent it to you. Please check your email.

Kind regards, Cohhe

Before purchasing I would like to know if the theme has the facility for taking payment for the booking. Or if separate payments are required.

Cohhe

Hi,

for reservation functionality we use easyReservations.org plugin, it’s free version doesn’t come with payment gateways, but it’s premium version has it. So you can get online payments functionality if you buy it’s premium version separately.

Kind regards, Cohhe

Hi,

i am new in WP. My friend brought that theme asked me to make site for him using this theme, but i found problem. When i am trying change color scheme or menu in your theme changes wont save. What can be wrong?

Cohhe

Hi,

please register at our support forum http://cohhe.com/support We have to take a closer look. Thank you!

Kind regards, Cohhe

I registered on your support forum. But didn’t receive an email yet. Can you please look into that ASAP?

Cohhe

Hi,

I couldn’t find user with maduonline username on our support forum database. Please double check that when you register you complete both steps. It’s two step registration process, after that you will receive confirmation email.

Kind regards, Cohhe

jbryanx Purchased

Hi, I’ve purchased the theme. When I use Import XML in Wordpress 4.0, it shows error. Why? Your forum doesn’t show any info about it. I need look exactly like the demo. What do I’ve to do? Please give us a working XML. The file that comes with template doesn’t work,

Default-user
jbryanx Purchased

This is the list of errors: Failed to import “Be the change you want to see in the world.”: Invalid post type landing-page Failed to import “Family Room”: Invalid post type easy-rooms Failed to import “Superior Class Room”: Invalid post type easy-rooms Failed to import “Business Room”: Invalid post type easy-rooms Failed to import “The quick, brown fox jumps”: Invalid post type tribe_events Failed to import “Ink”: Invalid post type tribe_venue Failed to import “Far far away, behind the word”: Invalid post type tribe_events Failed to import “Far far away”: Invalid post type tribe_venue Failed to import “Big July confound”: Invalid post type tribe_events Failed to import “Renfrew”: Invalid post type tribe_venue Failed to import “bbb”: Invalid post type tribe_organizer Failed to import “John Doe”: Invalid post type testimonials Failed to import “Norma R. Cook”: Invalid post type testimonials Failed to import “David B. McClinton”: Invalid post type testimonials Failed to import “Contact form 1”: Invalid post type wpcf7_contact_form Failed to import “Unnamed Venue”: Invalid post type tribe_venue Failed to import “Unnamed Venue”: Invalid post type tribe_venue Failed to import “Renfrew”: Invalid post type tribe_venue Failed to import “Unnamed Venue”: Invalid post type tribe_venue

Cohhe

Hi,

please register at our support forum, we try to keep our support in one place. Also please check documentation section about demo import file, you have to enable few plugins before importing demo content to prevent those issue that you are facing.

Kind regards, Cohhe

jbryanx Purchased

Also you promote this template with “Import demo data with just one click!”.

Where is that?

I’ve purchased template, but I can’t see the demo data, and your “not working XML” is not the same as “Import with just one click”.

Cohhe

Hi,

please register at our support forum, we try to keep our support in one place. Also please check documentation section about demo import file, you have to enable few plugins before importing demo content to prevent those issue that you are facing.

Kind regards, Cohhe

Hello,

I looked at this theme because I am interested in something that can handle both the promotion and bookings for a group of holiday rental properties. Some are individual properties (houses) and a couple are apartment blocks with multiple apartments.

As far as I can tell, your theme is just an empty template, with no hotel booking or reservation functionality included. Is that correct?

You do lot of promotional work for the booking system you say you use (I guess you are the plugin seller) but I cannot find any useful information about the functionality of the plugin.

Where can I find a description of what the plugin can do, in plain English, and not just a list of features? I ask because without that sort of information I have no idea if your template is worth buying.

Thanks

Cohhe

I thought that you would understand it much better if you would see with your own eyes how it works.

Best, Cohhe

Default-user

So you thought that it was a good idea to tell a potential buyer to buy your theme without knowing if it will do the job it needs to do, set up a wordpress install, download whatever plugins are required to run the desired website, test them and try to work out for him or herself what the undescribed plugin can do, as opposed to including a proper description?

A hotel needs a booking system and a payment system. The booking system you are selling doesn’t allow payments unless you buy the $120 ‘premium’ version which means that the bare minimum cost to get your theme to run as a hotel website is already close to $200.

For $200 I expect someone to write a description of what the theme can and cannot do, so that when I discover it doesn’t do what I expected the authors can’t say “We never said it would do that…”

Such a shame; I liked this theme but I have a full-time job and don’t have time to test every theme and plugin on Themeforest just to save authors the trouble of describing them.

Cohhe

We are authors of Viva hotel theme and it costs only $48 We are not the ones who created easyReservations.org plugin, we used it because it has all those great features.

Kind regards, Cohhe

HI,

I was wondering if this booking system http://codecanyon.net/item/booking-system-pro-wordpress-plugin/2675936 is compatible with your theme?

Thanks

Cohhe

Hi,

unfortunately we haven’t tested Viva theme with this plugin, so I can’t guarantee you it’s compatibility.

Kind regards, Cohhe

Hello,

might i see back-end demo of this theme?

Regards

Cohhe

Yes that is possible.

Kind regards, Cohhe

Default-user

Its possible without coding? All i need is to set it up in admin? I dont know where it is:(

Cohhe

Yes, you can add those fields in admin. When you purchase it you can seek help on our support forum at http://cohhe.com/support and we will help you.

Kind regards, Cohhe

Presale Quetions,

1. is possible to make your googe map fixed( not zoomong) on mobile device, cos now when i look your demo on my galaxy S4, i can not easy get to contact form, cos when i try to slide with my finger the map starts to zoom!

2. Is possible to make booking form inside single room more responsive, like to have every entry n own line. Cos now it lok prety messy on mobile deice!

3.Is there option to disable website to be responsive?

Please replay as fast as you can, cos i need badly fast buy one Hotel oriented theme!

Best Regards,

M

mrjukic

Here is link to image to see how it looks on smaller screens. I REsized my explorer to get same efect like on my mobile Phone.

booking form

Cohhe

Hi,

Re 1: Unfortunately such functions isn’t built in, but with customizations you could achieve that.

Re 2: I agree it needs improvements, I will add this to our to-do list.

Re 3: Unfortunately such function isn’t built in.

Let me know if you have more questions.

Kind regards, Cohhe

Hello, I’m renting some chalets but weekly so I’m wondering if it’s possible to set the booking system weekly ? Thanks you for your help

Cohhe

Hey,

yes that it possible, plugin that we are using for reservations is quite sophisticated see this http://easyreservations.org/kb/resources/

Kind regards, Cohhe

I have tried to import demo content but it didn’t work, layout of the website is out of order after I import the content. please help me to sort out this issue. I have tried to contact you via your support system but no body respond. my website is cruzsafaris.com

Cohhe

Hi,

you should be getting answer within one business day. Unfortunately currently we can’t provide faster response times.

Kind regards, Cohhe

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre-sales questions and a minor theme questions here in the ThemeForest comments but anything else will need to be handled in the support forum.

Why do we use our own support forum?

1. Our forum is searchable, plus anyone else can respond.

2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

3. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your ThemeForest Purchase Code.

Click Here To Create A Free Account

hi where can we see your latest change log file with everyupdate you make? i like to know exactly what is new before updating ;-)

thanks

Cohhe

Hi,

it is available at the bottom of this page http://themeforest.net/item/viva-hotel-premium-responsive-wordpress-theme/5483977

Best, Cohhe

Hi, a pre-sale question: can I manage colours or I have to choose one of your pre-setted schemes? I also mean the colour of top menu, and background pages that now are pattern. Thanks a lot and best regards

Cohhe

Hi,

you will have to use one of the predefined color schemes, but you can then easily edit colors in that color scheme file (each color scheme has its own dedicated color CSS file).

Best, Cohhe

Default-user

So have I to modify css file? Or can I do my changes from admin panel? And what about background img for menu and pages? Thanks again

Cohhe

You will have to modify color scheme CSS file. Background for menu can be changed using CSS, but for page you can change it through the admin configuration panel.

Best, Cohhe

Hi Cohhe,

Can you provide me demo admin login for this theme ? And, it is possible to manual cancel reservation ?

Cohhe
Cohhe Author

Hi,

unfortunately, we don’t have admin demo available. for reservation feature we are using easyReservations.org plugin and it allows you to cancel orders manually.

Best, Cohhe

Have a way to insert new icons in the rooms description?

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