ThemeForest

VIVID - deep into theming

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

It’s great we purchase a theme with support, but don’t get the support.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

If you supported this theme half as efficiently as you flag customers who purchased this product under the guise of support, then you wouldn’t have to flag. This theme is incredible—once you get it installed. You don’t support here, so you post a broken link. Once I find the site and sign up, I can’t post my problem. Who is the genius that decided they should open a support forum where customers can’t post?

dropletz

please take a look at my replies in my support forum HERE to see how much i care about my customers. regarding posting in support forum please check if you have entered a valid purchase code.

Kind Regards, Carlo Carlos

Default-user

Thanks for affirming my point. Your link takes me to the forum where we can’t post, i.e., what I complained about in my previous post that you just ignored. That isn’t caring about your customers.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I find it really disturbing that you’re flagging ANY comments that are negative. What a shady business practice. Stand by your product and stop deceiving people into buying a product that does not work. Please provide revisions or, failing that, refunds.

  • Has been a member for 0-1 years

warpaint – you are correct again. Dropletz is honesty challenged.

Keep complaining and your account here will be removed. You can contact me via galweb.com – and don’t forget to complain to support@envato.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I’ve just purchased this item, but unfortuantely I can’t seem to post on the support forum.

When I run the install.php script upto the final page (http://bpo-services.com.au/install.php?profile=demo_profile&locale=en)

I then get this mssg: The connection was reset “The connection to the server was reset while the page was loading.”

Any assistance would be very much appreciated!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This is Frustrating….

His forum throwing a WSOD and has yet to solve any of the major issues 2 months after I have purchased his theme.

I will post any fixes via features in my drupal sandbox…

Sad that the community has to pick up where he could have easily done the same.

dropletz

Hi, All bugs is fixed now and if you faced any problem please post them in my support forum or use my profile contact form to share with me.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ginga8 Purchased

I see there is a new version of this theme. I purchased it a month ago and would like to update to the latest version. What are the steps involved it updating to the newer version of Vivid?

Thanks in advance.

dropletz

Hi, as other drupal themes you can replace the old folder of VIVID theme with the new one.

regards,

Default-user
ginga8 Purchased

In your support forum, you mention speed improvements. By replacing the theme folder with the new one, will this give me the speed enhancements you refer to?

dropletz

yes, you can replacing the theme folder with the new one, will give you the speed enhancements i mentioned.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ackena Purchased

?????? ?? ????? waste of money

dropletz

Hi, why? can you find any themes in drupal section that has features like VIVID ?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Serbia

Hello,

I’ve got two questions regarding the image slider. Is it possible to fasten up the time of the images which “slide” in? And can I use simply an image instead of the effect in the slider?

Thanks in advance!

dropletz

Hi,

Thanks for your interesting in my work. regarding slider speed setting, you can change it from code layer.

Regards, Carlo Carlos.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
zaynyi Purchased

I can’t install Vivid .

dropletz

Hi,

Thanks for your purchasing, please post your support related questions in my support forum.

Regards, Carlo Carlos.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
zaynyi Purchased

When may I get ur reply? I have problem is when I installed the Vivid theme with Demo. there appear only home page and cann’t load other pages.Please help for me.

I tried all possible way to install and couldn’t well done, two possible ways as VIVID _fresh_lightweight (2012-06-19 01:09:38, 7.2 MB)

VIVID _fresh (2012-06-15 00:21:36, 4.53 MB)

were done the installation process but after that can’t reach to the login page as http://mysite.com/user to reach the admin backend.

How can I continue with this theme and I can’t even post my problem in the forum topic for this theme forum, why dont allow?

Please assist ASAP .

Thanks

Zay Nyi

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I purchased this theme against all the negative feedback and after using drush to clear my caches the theme wont display properly. Can someone assist with some options to getting it to load?

dropletz

Thanks for your purchasing, please post your website URL so i can help you better.

Regards,

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
zaynyi Purchased

Hi all anyone can help me please, I can’t install Vivid drupal theme.

dropletz

Hi,

please use my support forum for any support related question. Regards,

Carlo Carlos.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
zaynyi Purchased

Hi,

I posted in forum too .. also sent email to ur gmail and made donations too …

Thanks for reply :) Zay Nyi

dropletz

i’ll check it ASAP .

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years
zaynyi Purchased

Thanks for kindly reply :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ginga8 Purchased

Hello, I need to add some custom JavaScript and styles for a feedback tab on my VIVID theme. it needs to be placed immediately before the tag. where would I add this, to which file.

Thanks in advance.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 0-1 years

If only we could get some support for this template. even on the authors forums there isnt any help. after 2 weeks still no help or even respons

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
yeatz89 Purchased

I have been having issues too, and it seems there is nothing that can be done. After 5 installs on various servers and local, I have been unable to get the theme to work. First issue was the “error about media_vimeo—get_parameters function does not exist”, now when I look at the site, no CSS and links are broken. I love theme forest, I can’t believe they let this theme on their site. I want a refund or I will be reporting this author.

dropletz

please check if clean url is enabled on your server.

Default-user
yeatz89 Purchased

Clean URL’s have been switched on and no difference, I am installing on localhost. No Success. Following the documentation to the letter.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I also have install issues. I have just contacted support about install issues and also about the error (assumption) in the authors forum site not allowing Customers to post support questions.

Will let you know how it goes…

M-

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