An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by iWebStudio
Frequently Asked Questions
Can i make the email submit box disappear after visitor submit name and email?
Yes, I’ve added custom js code to make the featured form disappear after form data filled correctly and sent, otherwise the form will still there if visitor submit wrong form fields and error message will be displayed. ‘hide form’ feature can be seen on live preview at ‘version 1’ and since I don’t update the download package with ‘hide form’ function yet, so just contact me if you need it
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.