DanyDuchaine

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146 comments found.

Hi,

Is there a way to set the header to have a background image instead of a colour? I only have verrry basic coding knowledge so hoping you can tell me where I need to edit the code for this. Thanks!

2nd question – when using a blog I can edit everything with Live Composer except when I click a tag or category it takes me to a list of posts with the same, but there is no live composer Activate button to edit the colour scheme etc. any idea if I can modify this with LC or not?

Hi,

Unfortunately, it seems your support period has expired ( the “supported” badge missing ).

I’m sorry about that, it is against the Themeforest rules for authors to offer support to customers with expired support. We could get in trouble if we did which would be bad for both customers and us.

If you need support please purchase a support pack and we’d be happy to help out.

Again, I’m sorry, but we have to follow the Themeforest rules.

May 5th, 2016 – UPDATE

- Fixes issues with WordPress 4.5
- Revolution Slider updated

Hi Dany, Having a minor issue since the Wordpress 4.5.2 Update. Once Wordpress was updated I can not seem to change the background image of Module Rows. Once I click the “Upload Image” button under “BG Image – Custom… nothing happens.

I’ve done this on a few different test environments to verify that its the WordPress update. Is there any fix to this?

-Ian

Hi Ian,

We released an update back on May 5th that fixes that issue. So, just update the theme and the issue will be gone.

Hello, Please see image http://www.screencast.com/t/JHPkrCuo97uV The problem is, we can’t update theme as this current theme is modified by your team (it was a paid support, great support though :)) .. If it is related to updating theme.. what should we do? – it is NOT child theme… Thanks for your help.

Hi,

Unfortunately, it seems your support period has expired ( the “supported” badge missing ).

I’m sorry about that, it is against the Themeforest rules for authors to offer support to customers with expired support. We could get in trouble if we did which would be bad for both customers and us.

If you need support please purchase a support pack and we’d be happy to help out.

Again, I’m sorry, but we have to follow the Themeforest rules.

I just installed the theme and I’m having an issue with the header and menu fonts and colors. Every time I change them under

Header Bar – Navigation within Appearances- Customize,

I never see it change

Hi,

Sorry for the wait, weekend got in the way.

Do you perhaps have a caching plugin installed, if you do that might be the reason the changes do not apply. In which case clear the cache in the plugin settings.

If not, then please send over your WP admin and FTP info via the contact form on our profile page and I’ll get in there and figure out what’s going on.

Include this in the message as well, for reference:
http://themeforest.net/comments/13581321

The weekend got in my way too. I ended up fixing the problem, thanks for your support and offer to fix it yourself on the backend.

Happy to hear it’s sorted out. If there’s anything else let me know.

Is the version of Revolution Slider not able to be updated to the latest version? I correctly enter my API Keys and User information in the correct section but I keep getting a message that that must be set…

Hi,

The “automatic updates” are only available for those who purchase Revolution Slider directly, not as part of a theme.

Will update the theme package with the latest version of Revolution Slider this week, but send over a message via the contact form on our profile page and I’ll send it over earlier so you don’t have to wait for the official update.

That’s great news, thanks!

Just sent over the latest version.

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