112 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

yo! where can i put the 5 stars for you? i wanna put 10 stars if i can…

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

i can’t put – font uploader- plugin. what should i do?

chillipear

font uploader plugin, or…? please be descriptive.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

Hi, we sent you the admin login as you requested so you could fix the bugs. Any luck? Can you please respond?? We’ve wasted hours trying to figure out how to fix any of the bugs ourselves but we just can’t seem to get around them – there are so many!!

Default-user
wlm2015 Purchased

It’s been over 24 hours now – the theme is still full of bugs and errors. Wish I could recommend this to others but I can’t. It’s not ready. :/

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

I DO NOT RECOMMEND THIS THEME! I can honestly say at this point that due to the lack of support and overall buggy performance of the theme, it is simply not yet ready to be sold in the Themeforest marketplace. The demo you see is not possible to achieve on your own site which basically amounts to false advertising. The author does not adhere to professional standards – he promises to help and does not follow through. Fair warning…

chillipear

you write me mail about Typekit and including typekit font. what other bugs? I can send you 1:1 copy of both of demo pages.

Default-user
wlm2015 Purchased

1. The white spaces between rows.
2. The page title appears behind the logo.
3. The carousel does not work properly.
4. Visual Composer has numerous issues – the most irritating of which is this error which started showing up yesterday: “Your page layout was created with previous Visual Composer version. Before converting your layout to the new version, make sure to read this page.” Every time we click “convert to new version” and then the javascript alert to confirm, then the page reloads and it says the error message again.

Start with these and I’ll make a list of the rest of the bugs.

chillipear

hi,
1. try add this code to Appearance -> Theme Options -> Custom Parts -> Custom text included in header
<style> .wpb_row {margin-bottom:0px !important;} </style>
2. try set Theme Options -> Theme Layout -> Set top margin for pages/post
3. do you mean carousel in Visual composer?
4. try report this issue at http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431 guys from this plugin solving issues with this and updates for Visual composer coming often

Thanks for reporting bugs It makes out theme better

Default-user
wlm2015 Purchased

1. Thanks! that worked… However, doing that caused the nav menu to disappear. I saw in other posts you said it wasn’t a CSS issue. I guess it was after all.
2. Thanks.
3. yes.
4. ok…

Default-user
wlm2015 Purchased

2. actually that breaks the home page :(

Default-user
wlm2015 Purchased

2. update: to fix home page just “edit page” and check the box that says “Disable top margin on this page/post”. Hope this helps!

Default-user
wlm2015 Purchased

4. They say “For support related questions please use account that was used during the purchase. ” Actually this would be your issue to fix since we don’t purchase this plugin thus are not supported by the developer and since you include this with your theme.

Default-user
wlm2015 Purchased

None of your fixes solved the issues…
1. Your fix causes the menu to vanish. This does not work for me. How do we fix it?
2. That creates too much white space. This does not work for me. How do we fix it?
3. Still waiting for a valid response from you on this one… How do we fix it?
4. Still waiting for a valid response from you on this one… How do we fix it?

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
4door Purchased

I too have been having a lot of issues with set up. Can I please get the demo file that I can upload through duplicator?

chillipear

can you send us an mail at support@chillipear.com?

Default-user
4door Purchased

Yes I sent this out 5 days ago. Please check your email. I can respond again. thank you

chillipear

hello, duplicator file sent

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

2 issues: i wanna change the font- but it’s a hebrew font, i tryed font uploader but didn’t work.. what should i do? second issue: there’s some massage coming up when i get in to home page. i don’t know where did it come from or how should i cancel it. thanx.

chillipear

hello,
1) you can upload font on theme folder and import it via CSS or via custom part in Theme Options
2) You have on your page “Raw JS” – script with alert message, please delete it and everything will be OK

Default-user

hooooo… done that. great. thanx.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
chillipear

Just select “Image with mouse move effect” in Row settings (in Visual Composer)

Default-user

but i don’t want a mouse move over effect… i want it to be like your main blog page where it mooving all the time..

chillipear

it is revolution slider in Top full-width widget position.

Default-user

you have got to be more specific.. i can’t seem to understand. try it but didn’t go well.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

hi man- how can i put a background video?

chillipear

via shortcode Row settings -> Background type -> Video. you must enter links to your video in MP4, OGV and WEBM format for all browsers and mobile compatibility

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
wlm2015 Purchased

STILL need help here. Unfortunately, the fixes you recommended actually caused more bugs to occur. Please check the replies above and respond as soon as possible.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

hi man, i tryed what you wrote me- “via shortcode Row settings > Background type -> Video. you must enter links to your video in MP4, OGV and WEBM format for all browsers and mobile compatibility” doesn’t work. more- you have to make some tutorials man, i have never worked so mutch on one site… i’m tired.. please help me.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
kaaist Purchased

I can’t get the flippable panels on the frontpage for the portfolio items to be responsive. They appear as really thin slivers on the left side of the screen and it makes the homepage look really bad. They also look the same on the Portfolio page when viewed on mobile like the iPhone. Can this be fixed?

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hello! First of all – great theme. I have the following issue – I can’t install/download the Revolution Slider. The theme is already activated. Cheers, Marin

Default-user

Can You send me also the 1:1 sample data copy? thanks : marin.petkov@mp-studio.eu

chillipear

ok, sent…

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Malaysia

?Hi

I buy this theme ” ?vor-creative-portfolio-wp-theme?? ” But i am not able setup like demo theme can you send me duplicate file that will easy to manage my other stuff.

Thank

chillipear

hello, just send me your e-mail address…

chillipear

hello, but user “almubdi” is not purchaser of theme. can you send me your purchase code at support@chillipear.com?

  • Bought between 100 and 499 items
  • Exclusive Author
  • France
  • Has been a member for 5-6 years
extatis Purchased

Hello, i have a problem with the row settings and the disable margin page/post function. It seems it doesn’t work good, look here : imaginarium.de.com

Thank you for your answer.

Your theme is good but the document and video tuts are not sufficiently complete

extatis
extatis Purchased

I have receive no answer thanx for your attention !

chillipear

please download Vor package from themeforest download page disable current theme, delete it and install new package. This bug has been fixed in update from 09/jan.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

can you explain how to cange the fliping pics/ posts on the main page? or where do they come from? no metter what i do i can change them….

chillipear

Hello baranesman. Watch our videotuts about fliping effect…

Default-user

thanx

  • Mexico
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 100 and 499 items

support woocommerce? is a great theme!

chillipear

Thanx :-) Is under construction.

laliux987

Excellent! right now we are developing a site with your theme. We tested with WooCommerce but still has a few hiccups. And also to put the shopping cart visible in the header. I hope you finish the upgrade before we deliver the customer site.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

hi, i’m sorry but i dont have these “excerpt” thing on my post editor so i can not add a fliping post. what should i do? i want to add a picture… but i can’t. please help me..

chillipear

Go to screen options in your post and tur on excerpt. Screen options located on top in post.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Amazing theme, i’m looking to purchase it, but first wanted to know if all the graphics/images ie. Spock/Superman/Yoda/Laptop/Car…. come with the template?

chillipear

hello, yes. you can download this graphics via XML import package. Or if you want, I can send this images to you by email after purchase

Default-user

THANKS FOR THE SWIFT REPLY…I’LL BE PURCHASING THE THEME SHORTLY!!!!!!!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Italy

Beautiful, but I have big problems updating pages…

chillipear

please, can you specify your problem? do you have problem with saving pages?

paoluccimarketing

Yes I have problem with saving pages and using the visual composer, every time I have to change something, I have to wait some minutes.

chillipear

hm, can you send me your wp-admin username/password? (support@chillipear.com), I want to look at your back-end via Inspect element tool. Maybe I can help you directly

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

I emailed you friday about the package for duplicator plugin. I really need this file as soon as possible. Can you please respond as soon as possible with how I can get these files?

chillipear

hello, can you send me e-mail again? a really don’t see e-mail from you.

Default-user

yes, my email is @boostbizmarketing.com. I am sending right now.

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