An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by ThemeFuse

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from ThemeFuse:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Is the contact form working?

Yes

Is this theme responsive?

Yes

Are the filter and search working?

No, because this is a HTML version. You’ll need to either develop it on your own or purchase the WordPress version. (Can’t share the link for the WP version here I’m afraid because it is not sold on ThemeForest)

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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