An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, vivantdesigns, does not currently provide support.

Frequently Asked Questions

After I make a purchase on this template, simply open it with Chrome. nothing display on the main area.

But it works ok with Firefox and IE.

is it a bug?

Answered by mulleto:
For those who have problems displaying this theme in CHROME, calling the pages from your file system won’t work. You’ll need to call them through your web server; I have no idea why this behavior shows in Chrome only, but thats what it is.

I can’t get the value form using a method=”post”.. when load the page, all values and session variables disappear

I have problems figuring out how to create a form that sends the data via post to a php-file and display some response afterwards (e.g. a “Thank you for your submission” page).

Answered by guicara
the easiest way is to use AJAX and JSON . For example, in your “view” file, where you have your form:
<form id="foo" action="your_script.php" ...>
    <input type="text" name="bar" />
The jQuery / Ajax part (to put also in the view file):
    var dataForm = $(this).serialize();
    var urlForm = $(this).attr('action');

        type: 'POST',
        url: urlForm,
        data: dataForm,
        dataType: 'json',
        success: function(msg) {
            if (msg.success)
                alert("Something's wrong!");

    return false; // for not reload the page
Finally, you just have to complete your PHP script by something like that:
// For example, get a POST var:
$bar = $_POST['bar'];

// Do everything else (eg. add data to BDD, send email, etc...)

// Display the answer
$message = array(
    'text'         => 'Ok! Everything is allright!',
    'success'      => TRUE

echo json_encode($message);

got gradient issues on IE (using .NET)

Answered by cihanucar
For .NET folks who have gradient issues on IE, here is the solution: MVC3 solution: Web Forms solution:

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.