An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by f11jump

They will respond to buyers' questions via email at

Additional information from f11jump:

Support includes:

- Answering to questions regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions

Support does not include:

- Installation and customization
- Fixing bugs caused by third party themes that don’t comply WordPress standarts

For more details, please visit our Profile Page.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.