50 comments found

Hello, I just purchased and installed this theme onto my website. The blog posts on the homepage are showing up as full content and not as excerpts. How can I make the posts on the homepage show up as excerpts?

http://www.love-n-kisses.com/

Thanks! Cecilia

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

To shorten a post on the homepage and have a “read more” link.

Please log in to Dashboards > Post > add new > import content. Then, in the content frame , please choose a section of text you want, and click on “More” button. Please take a view below:

See the screenshot: http://imgur.com/itOmPGf

Hope this helps! Should you have other issues, feel free to contact us.

marty984 Purchased

Hello Staff,

I’m using your plugin ‘DW Social Feeds’ and ‘FIRST’ generates thumbnails at a very low resolution. SECOND, if I delete all the posts and I want to replace a feed of youtube or facebook, I do not generate more articles. Why?

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

I sent and notified our technical team about problem. We are checking and fixing. We will inform you as soon as possible.

I purchased the theme here, but can I get updates through the designwall website?

Thanx!

Paul

designwall

Right now, our theme has been updating, we will release as soon as possible.

scholar33 Purchased

Jigoshop Plugin not working – error message

designwall

Please let me know more about this problem. you can send me your site or a screenshot for further checking.

The support is awful. Don’t waste your time and money!

The support is awful. Don’t waste your time and money!

Hi dauricejordan, Look like our support did not meet your expectation. I would appreciate if you could provide me specifically issues that you had in which our team failed to assist you. You can publish your issues on our Q&A section: http://www.designwall.com/question/ . A constructive comment would help us to improve our service and serve you better.

Hi, sorry for my poor English, but I have some questions. I bought your theme but I have some problem with the social feed plugin. I only can give Facebook feed. Twitter & instagram don’t work, is it normal? I noticed that this theme is not updated… In your website there is a newer version… Can I have this new version??? Let me know. Thanks in advance for your answer! Bye

designwall

Please download the latest version of the DW social feed here :http://wordpress.org/plugins/dw-social-feed/. We are updating the theme. We will release as soon as possible .

Is the updated theme available for purchase on here or only on your website?

Are you still watching this thread?

Thanks.

designwall

We are updating the theme. We will release as soon as possible.

Hello. I am having trouble changing the fonts on this theme. I pick the ones I want from the customize area and I hit save and publish but after a site refresh it goes back to default

designwall

If you want to change font in the DW wall. Please do as the following: Step 1: Find the font that you want to use at here: http://www.google.com/fonts/ Step 2: click the Quick-use Step 3:Copy the “font-family” in the “Integrate the fonts into your CSS” section Step4: change all the font-family in file template.css with the font-family that you want

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