51 comments found

you flagged it because i tell to the people that the plugin doesn’t work?

Then i send email to envato about this issue because it’s not normal you sell template with this problem.

designwall

To make this clear, we don’t sell the plugin here. We sell the theme which supports several plugins. You jumped to our commercial product and posting comments about a free plugin, that’s not appropriate.

Nice theme. Congrats! Good luck with your sales!

designwall

Thank you!

Hi, really nice theme. Is a dark variante available like the “previous” premium version?

And, good luck with sales! ;)

designwall

No, we haven’t planing to submit Dark version to ThemeForest. Dark version just available on DW Wall bundle: http://www.designwall.com/wordpress-theme/wall-responsive-theme/

Nice theme but the demo is so extremely laggy and slow that I would not buy it until to the how it really works. Can not select any categories (removed frame already) and opening posts takes about 30 seconds

designwall

I think our hosting has some difficulties. In addition, the photos have not been optimized effectively. Please pay attention to those problems. Besides, you can use plugin more: WP Total Cache in order to speed up the page loading.

Regards, Jackie

Perfect theme, though im curious if theres going to be a version with woocommerce? Would make my decision of purchasing this theme so much easier :-)

designwall

WooCommerce and Jigoshop are quite similar. Our product has supported very well and i believe that, there is little need of change, our product will be compatible with WooCommerce well.

Jackie

Default-user

So how to do the change from jigoshop to woocommerce? Just uninstall and then install woo?

The theme itself is outstanding by design, or just the layout. Responsive it really is not! Anyone wishing to drop-downs in the Main Sidebar unpacked and then adjusts in with, is to discover that they do not work. One should also be the theme who you have provided your own good needs, also disassemble and rebuild itself again. The support is the last and not recommended deal. You will be able to receive assistance only to blackmail the paid versions. But there exists the same problem and is not solved! My husband has the DW simplex and there is support and troubleshooting as well. So zero. So you have to do it all himself.

So here is the deceptive appearance only. We will solve the problem with the Main Sidebar itself and it “FREE” post here. As long as only function left.

The support required me to destroy six months of work to buy the theme and then to see if we could solve the problem. MAY. So no warranty. This is really bad! To afterwards again after half a year of work to determine that you have to search to find the solution and even with the paid and Themes. Wall design will help a NOT!

There are better themes that can easily disassemble the function, new build and design can have no such technical problems.

eg:. http://wplava.com/emphaino-masonry-wordpress-theme/

:reallyevil:

So the paid version has the same problems for which you have to take care of yourself too! Therefore best not even bother! Responsive has too many hidden bugs, which you must resolve.

ChazzO Purchased

Anyone have any idea how to fix the mobile menu for the sidebar. Seems that when you click on the top left button on a mobile phone the left sidebar opens up with an option to “collabse” menu but when you click on the link the whole header is gone.

I would love some feedback as to how to correct the spelling as well as fix the errors that are causing the issue that makes the header disappear when “collabse” is touched. (just in mobile)

Thanks guys.

designwall

Hi, I have read your email and understood your problems. The sidebar on the right does not support collabse. In mobile, this sidebar will be displayed under the content, that is totally our intention If you would like to have detail discuss about this, I will make it more specific in the email.

Default-user
ChazzO Purchased

Hey guys, Thanks so much for the response. I was really afraid that I had made a mistake with the purchase and was about to request a refund. You don’t know how happy I am to hear from you guys.

Anyway, the issue with the theme is mainly in the mobile view. I have used both a samsung galaxy s2 and s3 as well as an iPhone to view the theme as well as your demo. The problem is that when you click on the tab on the left to open the left sidebar the header disappears and all you see where both the left sidebar tab and the right menu tab used to be are the links “collapse sidebar” and “collabs” respectively and the logo also is gone. Even when you click the left link “collabse sidebar” the black header does not return. The left sidebar does indeed collapse but the links remain.

Now it only works perfectly when I shrink my mac safari window to the size of a mobile or tablet. Please help, I really like this theme.

I have attached pictures as well.

Cheers,

Chazz

Default-user
ChazzO Purchased

Sorry, I meant I have attached pictures to your e-mail. Im not sure that we are understanding the issue if you say that is your intention. Maybe after you see the images attached.

ChazzO Purchased

So…no support with this theme?

designwall

So sorry for our late reply! As ThemeForest didn’t inform us when there is new comment, so it is difficult for us to check your request regularly. Please wait a moment, your problem is being solved and we will get back to you as soon as possible! Once again for our apology

Hello and thank you again for the feedback. I wrote to you via e-mail again in more detail.

Possibly it could be considered generally times if you do not buy offers support.

The theme can be recommended of course. Because there are not negative. It’s totally easy to adapt. I was not given as satisfied with the view of the support. Too many bad experiences. Therefore, buy Support prefer.

Thank you again. greeting

Hello @ChazzO

where exactly is your problem with the header? I have no problems on smartphones and Tablet PCs. All tests were positive up to now 100%. greeting

designwall

Hi Riccarda – strangerrj,

We have not understood each other for short time. I am very happy when you said that you are satisfactory. Those are our fault as we did not explain our support policy clearly. We are a start-up, new brand, so it is difficult for us to be perfect at the beginning. It is your complains that help us improve our services.

Thank you very much Riccarda! Jackie

PS: We had another product was featured at Mashable: http://mashable.com/2013/03/08/responsive-wordpress-themes/ (See #10: DW Focus)

combine Purchased

Hi there,

I just purchased the theme and am having a difficult time getting the the different post types to function. For example the quote format post.

Any help you can provide would be appreciated. Thanks!

designwall
- You can view tutorial video and configuration in details here http://www.youtube.com/playlist?list=PLUNwm2WOzeRW_QUc47DElhxrKbi_Mx-5U

I thank you for surprising templates! You one of the best! I have sent to you email on help@designwall.com, please pay attention on email Good luck and well-being in business!

designwall

thank you. we can help all difficult if you send to email go to our.

i really like the theme. It’s neat and clean. However, i’m struggling to find a way to add two ads space (300×250 and 728×90). Any ideas?

designwall

Hi Nghia ! Absolutely, you can add those advertisement on our site by some lines of code only.

I installed dw social feed but my twitter feed is not working. Can you help? I deactivated and reactivated and works.

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

Please send me your site for further checking.

I installed dw social feed but my twitter feed is not working. Can you help? I deactivated and reactivated and works.

I have same issue with jorgebznatch.

I found the reason that urls were encoded when I clicked “verify”;

Please fix this issue.

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

Please send me your site for further checking.

pervikov Purchased

Removed directories that were in the examples and added new ones. As a result, the recording of the new headings are not displayed on the main page.

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

Please send me a screenshot for further checking.

murbah Purchased

Hi I bought this but after installation there is no jigoshop, no extended theme options from what I had with DW Wall,

murbah.com.au

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

Please add the Jigoshop plugin to your site. Or send me user & pass your site for further checking.

My mail box: help@designwall.com

scholar33 Purchased

How to fix “blockUI requires jQuery v1.3 or later! You are using v1.10.2” i get this message when i use the wall classic theme.

Please let me know how to fix or update

thank you

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

We have corrected all the problems and we are reviewing the code and looking for more errors. Within a few hours the plugin will be updated.

scholar33 Purchased

the fancybox image close button don’t work – can you please help?

designwall

Please send me a screenshot or you site for further checking. My mail box: help@designwall.com

scholar33 Purchased

Error message when activating plugin: DW Social Feed newVer

Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in …/wp-content/plugins/dw-social-feed-v2/dw_social_feed.php on line 71

How do I fix???

designwall

Firstly, I’d like to apologise for our late reply. I can image you wish to receive our support when you face many problems. Unfortunately, our mail system has problem, so we can not receive your email. That is reason we can not reply your email as you wish. We will check our system and we are willing to assist you. Once again, I can’t apologise enough for what happened .

please send me your site for further checking.

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