DanyDuchaine

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232 comments found.

I need the theme to be configured on site exactly like your demo. What are the terms. Thanks

Hi,

If you’re having trouble setting it up like the demo send over a message via the contact form on our profile page and include your WP admin information.

Also include this in the message:

http://themeforest.net/comments/12813302

Regards, Slobodan

Hi Danny, I can’t seem to find the support documentation for the Wave theme that I purchased. Can you please direct me?- M.West

Hi,

The documentation only covers the custom functionality that the theme has, it does not cover general WordPress usage.

If you’re new to WordPress give the official documentation a check.

Or if you’re stuck on something specific let me know what it is and I’ll assist.

Regards,
Slobodan

From my web-designer--I looked through that and what I need is not in there. Ask him for “the documentation for the custom functionality of the theme” either a link or the actual document - ask him to please send us directly to it so we can get started. —include links if possible – thanks

Hi,

Send him the package you downloaded from Themeforest. Inside of that package is the documentation ( in the folder called “Documentation” ).

Regards,
Slobodan

Hi I don’t have much experience with word press so does the documentation provided with the purchase provide all the instructions needed to customise the theme? Thanks

Hi,

Experience with WordPress is needed to use any WordPress theme.

The documentation covers the theme usage, but not regular WordPress usage. We can help out with theme related questions but not with general WordPress usage.

Regards,
Slobodan

Hello Dany. Its posible to ad share buttons on shop, gallery and post? I dont find this buttons on demo.

Another question, are you planing to update this template on the future? or will not loger updates avalibles?

Hi,

There are a lot of free WP plugins that handle social sharing buttons.

Updates will be made if bugs show up, but currently there are no plans for adding new features.

Hello I have a problem with your theme, the title does not change, and the slogan. I tried to make the change on general settings, but it does not work. Can you help me because I’m not Developeur but a single user. Thank you.

Hi,

Can you please submit the comments while being logged in on Themeforest with the account you purchased the theme with.

The user “hervebichet” does not have a purchase of the theme.

Sorry about that, by the rules on Themeforest we have to confirm the purchase of a theme and that the user has a valid support pack.

Regards,
Slobodan

Bought this theme a couple of days ago. It seems to be the mistake of the century.

The theme ‘Wave’ is a very, VERY poorly created theme. There’s absolutely NO flexibility. Images are stretched to the extreme and it all looks terrible. I feel very ashamed to show my site and will remove this theme. There are virtually no good configuration options.

Again, it’s a very poor theme and way overpriced for what you get.

I’ve installed and configured hundreds of WordPress sites, styled even more WP sites and I really know what I’m talking about, when it comes to WP.

Please tell me how to get a refund, because I’m very disappointed in this theme.

Maurice

Hi,

Sorry to hear that you think so, it’s the same theme as it’s shown on the demo.

As for flexibility, things were a bit different back in 2013, page builders and having a ton of options was not the norm at that time. But a lot of people still prefer the simpler approach. And we don’t advertise it being flexible or having a lot of options or a page builder on the item details page.

As for the refund, you can request it at themeforest.net/refund_requests/new

Hello, what font did u use for logo?

Hi,

It’s a Google font called Sarina. google.com/fonts/specimen/Sarina

Hi, how do you install the demo settings?

Hi,

After installing the theme do the import with the XML file provided in the package.

If you’re experiencing issues with that let me know and we’ll figure out what’s going on.

Thank you

Hi,

The dummy file failed to import. Please could you suggest another method or send the demo in a different formate please?

Thank you. Jo

Hi Jo,

Completely failed to import or did it just show a few “Failed to import something”?

Because if it showed a few of those, that can happen if you do not have WooCommerce installed so the import does not import the product and categories for WooCommerce.

If it failed to import completely send over WP admin info via the contact form on our profile page and I’ll get in there and try it out.

BE AWARE that this TEMPLATE is way OVERPRICED!!! It is very light in option of use and no much flexibility!

Do not make the same mistake as I did!

As a designer I work with a lot of WP themes and this one is really not worth buying!

NOT EVEN WORTH TO HAVE IT FOR FREE !!!

I knew that declining your refund request would result in that kind of behavior but I stand for my principles. There is nothing wrong with the theme. It is not advertise as a theme with tons of options and lots of flexibility, it does what it says it does.

Asking for a refund saying that it “does not fit” your needs anymore isn’t sufficient. Anyone can buy a theme and ask a refund and get it for free.

I was worried that kind of tactic would happen when they announced that author would be responsible for refund, I guess we have to live with that.

So, you think that everyone who is asking a refund is a criminal and try to get themes for free!? I do not mind to pay for it if it is worth it!

As buyer there is no way to test how your theme is working before purchase, there is only a demo of how it could look like.

I never told you that there was anything wrong with your template.

I only did a mistake to purchase your template … and I wouldn’t post anything here if you wouldn’t close the refund chat box!

Comparing to other templates in the same price category with yours, than yours is overpriced and out of time in use and flexibility! It is a LITE version! Free templates can do more than yours.

All I did was asking kindly for a refund, because it doesn’t match with our project. And yes you upset me by declining the refund … I feel cheated.

You do not need to worry about anything if you are honest! But I start to doubt after reading your two replies … GREEDY!

g3org3

g3org3 Purchased

Hi Dany! Hey is there any possibility to change the theme buttons to Spanish? Any help would be very appreciate! Thanks in advance!

Hi,

The theme is localized so you can translate everything in the theme using any WordPress theme translation method. My suggestion is a free plugin Loco Translate.

g3org3

g3org3 Purchased

Hi Dany! Thanks for your answer! (and sorry for the delay in thanking). I have installed and made all the Loco Translate beginner’s guide, but the translations are not working. I made a search on the web and found something WP 4 is not using WPLANG or something (I’m not really familiarized with WP), do you know if I have to do something else to make work the Loco Translate settings for spanish? Thanks in advance for you help! And have a great day!!

Hi,

There shouldn’t be any problems, could you please send over your WP admin info via the contact form on our profile page and I’ll check it out and figure out what’s going on.

Include this in the message for reference:

http://themeforest.net/comments/13477412
Bleeze

Bleeze Purchased

hello. can’t find demo content&

Hi,

Unpack the package you downloaded from Themeforest on your computer, in there you will find a folder called WP, inside of that folder is dummy.xml file, that’s the demo content.

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