160 comments found

scesini Purchased

Hello again, any idea about WPML support? That we so great! Thanks!

DanyDuchaine

Will be coming, but can’t give any dates, we have a lot of products so it’s hard to give any estimates.

hello,

Extensions intallées disappear in Word Press theme and I also lost all the products in my site! Can you help me?

Caroline

DanyDuchaine

Hi,

If I understood correctly your plugins are missing, correct?

And I assume it happened after you updated WordPress to 4.0, correct? It happened to other people as well ( not Wave users ), it’s not theme related, something went wrong during the WordPress update.

There’s no known solution at the moment other than deleting the plugins and reinstalling them.

But you can send over your WP admin and FTP info via the contact form on our profile page and I’ll check it out. But when contacting us please use the Themeforest account you purchased the theme with, so we can confirm you’re a customer.

hello,

Extensions intallées disappear in Word Press theme and I also lost all the products in my site! Can you help me?

Caroline

DanyDuchaine

Answered on the first comment.

Hello Dany,

I want to purchase this theme but will like to know how the artwork will be displayed in different galleries: my images are all in the variety of dimensions, orientation (landscape & portraits) and not uniform. Do the images need to be the same size? Will there be border around the images or will the images get cropped during the display? Also, if you will please point me to couple of live artist sites created using the template, it will help me.

Thank you so much.

- Tesh Parekh www.TeshParekhArt.com

DanyDuchaine

Hi,

They don’t have to be the same size. Since it’s a theme for artists the images won’t be cropped, they will show in their original width to height ratio. And if you run into any issues we’re here to assist.

Hello can you tell us how to install the dummy content as there is no options to import the content under theme options and this is not explained in your documentation.

Thank you

DanyDuchaine

You can use the native WordPress import feature for that. Check the official documentation about that

Hi there,

The link to your demo is not working??

Ben

DanyDuchaine

It’s working now :) Thanks for letting us know!

zazenwebdesign

Still not loading here guys, maybe its just my computer :)

DanyDuchaine

Hi. There is a problem with our domain registrar, their DNS are down. The demo will be back online ASAP.

dengy Purchased

Is it possible to install like in demo ? So I dont have to build everything from scratch but just edit ?

DanyDuchaine

The file for the import is included in the package, it’s dummy.xml located in the WP folder.

If you’re having troubles importing it you can send over your WP admin info via the contact form on our profile page and we’ll assist.

Default-user
dengy Purchased

Sorted. Thank you. Can you tell me what size is the best to upload for the galleries. My image are really big ?

DanyDuchaine

On the demo we use 1180×563, so if you like how it looks there you can go with those dimensions.

I am posting my question here because when I tried singing up to your forum it rejected my purchase code and know it is definitely a valid purchase code.

I cannot see from your documentation how the related galleries work. The them does not seem to give one the option to be able to amend or add what goes into the related galleries. I can’t see any option for this. Also newest galleries. There is no option for me to select what goes into that.

Please advise.

DanyDuchaine

As for the forum, make sure you use the same username as you do on Themeforest.

The related galleries work based on categories, if there are more galleries in the same category they will be shown as related.

As for newest galleries, it shows the most recent galleries in there.

Default-user

Ok but it is not working as it should. When I try also to add the DD featured Gallery all it dies is give me a list of all the paintings rather than a group of images that fit into a gallery category

DanyDuchaine

Make sure you have a featured image set to the galleries.

If that’s not the solution, send over your WP admin info via the contact form on our profile page and I’ll take a look at it. Mention the issue in the message.

Hello,

Is this theme compatible with WP 4.0 and Woocommerce 2.2?

thanks

DanyDuchaine

Hi,

Yes it is. And in case something does come up we’re here to help out.

Hey!

I would want to know how to remove ” wave / Photography theme “

Thanks a lot

jeanne

DanyDuchaine

Hi,

That’s the logo, you can replace it in WP admin > Appearance > Theme Options.

scesini Purchased

Hello again, any idea about WPML support?

DanyDuchaine

It’s on the update list, but unfortunately can’t say for sure when it will be coming, we have a lot of products so there’s a lot of variables as to what comes when.

Hello there,

Very interested in purchasing your theme, it is very nice.

Can use a full background that is on every page?

Thank you, Christine :)

DanyDuchaine

Hi,

Setting a BG image as the background is simple CSS code. After you purchase just contact us and we’ll sort that out.

Regards, Slobodan

Hi

I have purchased and downloaded the Wave theme. I have tried to log onto your support site with the purchase code and it tells me the purchase code is incorrect. I have double checked the code and it is as you have instructed. Please advise what I have to do to get access to your support forum?

Thanks Dan

DanyDuchaine

Hi,

The username needs to be the same as it is here, it’s connected to the purchase code.

If it doesn’t work out, send over the purchase code via the contact form on our profile page and I’ll check it out.

Regards, Slobodan

Hi Dany,

I am new to themeforest so have never used one of the wordpress templates before. I know very little about development but am familiar with using content management systems. Is this site something I can update purely through the cms or does it require development?

Also I will need the shop section but instead of giving people the option to purchase online I would want them to send me an email. Is this something that can be done?

Thanks

DanyDuchaine

Hi,

Since this is a WordPress theme you’ll need knowledge on WordPress usage itself. No development knowledge is needed for using this theme with WordPress, it uses all the native features that come with it.

Regards, Slobodan

Hi Dany, similar to one of the posts above: the demo content upload link is not working. Error:

Not Found

The requested URL /wp-admin/admin.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

DanyDuchaine

Hi,

The server said that /wp-admin/admin.php ( it’s a WordPress file, not theme’s ) does not exists, which is quite weird.

Can you send over your WP admin and FTP info via the contact form on our profile page and I’ll check that out. Mention the issue in the message, for reference.

Regards, Slobodan

Hi, I have removed the Related Products by keying in some codes :

.related.products { display: none; }

However, in the product page, the white box does not stretch to cover the product. Please see this page: http://www.tankahwah.com/shop/pastel-on-paper/bench/

The rest of the product category pages looks fine.

Can you guide me what code do I need to change?

DanyDuchaine

Hi,

Drop this CSS code in there:

.single-product .page-single-main {
    overflow: hidden;
}

Regards,
Slobodan

Hi Dany

Is there a way of changing the Social Links to open up in a new window? It currently navigates the site away to the linked page.

Many thanks

DanyDuchaine

Hi,

In inc/widgets/widget.social.php, starting from line 56 to 98 you will see this on several lines:

a href

Change that to

a target="_blank" href

If you’re not comfortable with altering theme files, you can send over your FTP info via the contact form on our profile page and I’ll sort it out, just mention the issue in the message, for reference.

Regards,
Slobodan

hi,

I’d like to know if it’s possible to get a video from vimeo on the homepage.

thanks you very much!

regards, jeanne

DanyDuchaine

Hi,

Not as a theme functionality but you can try this plugin

Regards,
Slobodan

Unable to see preview.

DanyDuchaine

We’re currently moving the website and some of the themes ( Wave, Coffee Shop, Mission, Fit, Good News ) to the same server where the newer themes are located.

DanyDuchaine

Wave demo is back online.

Hi Dany,

Great looking theme. I am thinking of buying it for a client. One question: Can the size of the thumbnails in the galleries be changed? Is there any interface option, or if not, will making a child theme and changing the CSS of the “slide” element work?

-thanks,

David

DanyDuchaine

Hi David,

Thanks. It can be changed in the JavaScript code, it’s just a number change.

We’re here to assist if needed.

Regards, Slobodan

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