Hello, sorry if this is a stupid question, I’ve never bought a theme before, but before I buy I was wondering if your theme allows custom CSS and HTML pages. I would use your template for about 90% of my site, but then I need to use my own code to showcase website templates that I design. If you could get back to me that would be great!
Yes, theme offer you the possibility to make any customization.
You can add custom css from theme options too.
Not all the pages are showing in the menu even though they are attributed in the menu area, Can you help?
You can add the menu easy by yourself.
Let us now if you want further help.
This theme is so buggy it is not even funny. When you are in blog grid view and and some post has little big longer excerpt text or title then the other articles are suddenly all over the place and there are like 200px spaces between them. I am wondering what are you going to do about it as this is like 5th bug I have found and I feel I just flushed my money into the toilet since your theme is totally unusable.
The problems you are having can be just in your case and from many different reasons. So please open a ticket on our support page for any problems you are having and we will help you: themeple.ticksy.com
Let us know.
Hello, well as you see many people are having similar problems with this theme. It has lot of bugs. Regarding the ticket on your website I have already opened a topic about other problem. It was 3 days ago and nobody has replied me yet. So I do not know if is it going to solve anything.
I have just opened a private ticket on your support forum. Looking forward for answer and solution.
I’ve tried to Import Dummy Data by the option “Import Dummy Data”, but it says error. so please tell how to do this.
Have you installed wordpress importer plugin ?
If yes please disable it and retry.
Ok. it works. thanks.
Hello! Can you please tell me if Webflow supports embedded media from YouTube, Vimeo, etc.? Thank you.
Yes it supports all embed media
Yes sure the theme support the embedded media.
You guys have multiple issues….the biggest one for me is that when I changed the portfolio slug, it suddenly removed the picture preview from each portfolio entry. And also, when I click on my portfolio post, it takes me to a “404 Error, Page Not Found” even though I definitely have the page there…
Please go to Settings > Permalinks and try to set it to default mode click on save.
After that set again the mode of permalink you want to use and save it again.
Try the single portfolio now.
Let us know if this help you to solve your issue.
Thank you, that worked. I was getting frustrated but you guys were very quick to reply and I appreciate that!
Submenu items are not showing up properly.
Example Menu Item:
investment banking jobs
The investment banking jobs shows up…but the audit job does not leaf out to anything. Submenues are so buggy.
How do I fix this? This is a big problem.
Please can you send to us a screenshot on how does it look and we will try to give you the right advice.
pre-buy question :
Is it possible to enlarge portfolio thumbnails in a lightbox ? (when clicking on the arrow)
Yes sure you can !
Cannot edit the “Divider” element on the Page Builder feature. The pop-up does not open. please check screenshot: https://dl.dropboxusercontent.com/u/13547841/Screen%20Shot%202013-10-24%20at%2011.37.08%20AM.png
Yes because was nothing to edit for the Divider element.
I like this layout and can’t wait to finish the product. I’m also fairly new to designing these Wordpress sites and running into a problem on the price page. I would like the ’$’ to be in front of the amount vs behind it, is there anyway I can make this happen? I would also like to know the maximum size for the logo placement?
Yes by editing the file template_inc/generate_dynamic_template.php file find the price_list funtion:
$output .= '<span class="p">'.$price . '<sup>$</sup></span><span class="period">'.$period.'</span>';
replace the lines above with:
$output .= '<sup>$</sup><span class="p">'.$price . '</span><span class="period">'.$period.'</span>';
Save the file.
The height of the logo can be 50 px without any customization otherwise you have to make some changes.
Please contact our support if you want further help.
I’ve tried replacing the code you provided and the ’$’ still shows but was placed above the amount. Is it possible to just remove the ’$’ from the script and I place it like I did when adding the amount? Here is the link to the page if there is anything else you need, please let me know. Thanks. | Also, if I wanted to make the logo bigger, is that possible or something that you guys can do?
Please open a ticket on our support page: themeple.ticksy.com
We will try to help you.
Thank you for your feedback we will update the changelog.
Logo placeholder is small, is it possible to change its size to have a bigger logo ?
Yes its possible please open a ticket on our support page: themeple.ticksy.com.
OK I found by myself, thanks
I’m interested in WEBFLOW theme. I wanted to see the video support, but there is no sound. What could be the reason. I want to see it in Poland, if this has any meaning, and I’m no expert. Please give me some simple hint, how to manage it. The speakers are on, and the Youtube frame speaker is also on. Other videos run ok with sound.
I hope its not going be a problem to adapt the theme for Polish language, we have some special different diacritical marks.
Sorry but the videos doesn’t have audio. The theme can be used in any language.
Let us know if you want further information.
This theme just totally killed my WP install. I uploaded the zip file and then clicked on activate and now all I have is a blank page. I can’t get into WP-admin and I can’t even remove the folder via FTP as it’s not showing (maybe because it didn’t activate) – First off all, so far this is NOT an impressive theme, 2nd – How can I fix this, 3rd where and how do I open a support ticket?
I’d like either the issue resolved or my money back please.
What package have you tried to install?
Please unzip the webflow folder and zip it again after that upload on the dashboard.
Please open a ticket on our support page: themeple.ticksy.com and we will take a look to find this issue.
Please write to our support page: themeple.ticksy.com.
PLease…. I need help ASAP…. the speed is so slow to edit…
Please send a ticket to our support page: themeple.ticksy.com and we will help you.
and remove the style selector?
Please download the latest version of the theme.
Hi guys… I have no received any mails with the answer to my questions…. anyway… forget it, I’m using another theme…. because after the update was impossible ….
sorry if I’m disturbing you… but I loss 45 bucks and a lot of time…
Thanks and good luck
Sorry, please try to write to our page themeple.ticksy.com
Our priority its the support page this is the reason you dont have any replies from email.
I put 2 tickets from your support space …. and I have received no response lately.
I tried it with the old version and nothing happens, you can not edit custom from the page builder (not shown now ‘add elements’) and you can not put multiple tabs on the same page (those were my previous questions I answered) ... my client fired me because their website is not ready, the theme is not working and sincerely wait two days for every question you have is too much … I have to pay back the $ 45 I spent on buying something that does not work.
I will copy and paste this message and I’m send from themeple.ticksy.com
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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