100 comments found

  • Has been a member for 0-1 years

Hello, sorry if this is a stupid question, I’ve never bought a theme before, but before I buy I was wondering if your theme allows custom CSS and HTML pages. I would use your template for about 90% of my site, but then I need to use my own code to showcase website templates that I design. If you could get back to me that would be great!

THEMEPLE

Hello,

Yes, theme offer you the possibility to make any customization.

You can add custom css from theme options too.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Not all the pages are showing in the menu even though they are attributed in the menu area, Can you help?

THEMEPLE

Hello,

You can add the menu easy by yourself.

Let us now if you want further help.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Maikkl Purchased

This theme is so buggy it is not even funny. When you are in blog grid view and and some post has little big longer excerpt text or title then the other articles are suddenly all over the place and there are like 200px spaces between them. I am wondering what are you going to do about it as this is like 5th bug I have found and I feel I just flushed my money into the toilet since your theme is totally unusable.

THEMEPLE

Hello,

The problems you are having can be just in your case and from many different reasons. So please open a ticket on our support page for any problems you are having and we will help you: themeple.ticksy.com

Let us know.

Best Regards!

Default-user
Maikkl Purchased

Hello, well as you see many people are having similar problems with this theme. It has lot of bugs. Regarding the ticket on your website I have already opened a topic about other problem. It was 3 days ago and nobody has replied me yet. So I do not know if is it going to solve anything.

Default-user
Maikkl Purchased

I have just opened a private ticket on your support forum. Looking forward for answer and solution.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hello,

I’ve tried to Import Dummy Data by the option “Import Dummy Data”, but it says error. so please tell how to do this.

Thanks.

THEMEPLE

Hello,

Have you installed wordpress importer plugin ?

If yes please disable it and retry.

Let us know.

Best Regards!

Default-user

Ok. it works. thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! Can you please tell me if Webflow supports embedded media from YouTube, Vimeo, etc.? Thank you.

THEMEPLE

Yes it supports all embed media

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! Can you please tell me if Webflow supports embedded media from YouTube, Vimeo, etc.? Thank you.

THEMEPLE

Hello,

Yes sure the theme support the embedded media.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You guys have multiple issues….the biggest one for me is that when I changed the portfolio slug, it suddenly removed the picture preview from each portfolio entry. And also, when I click on my portfolio post, it takes me to a “404 Error, Page Not Found” even though I definitely have the page there…

THEMEPLE

Hello,

Please go to Settings > Permalinks and try to set it to default mode click on save.

After that set again the mode of permalink you want to use and save it again.

Try the single portfolio now.

Let us know if this help you to solve your issue.

Best Regards!

Default-user

Thank you, that worked. I was getting frustrated but you guys were very quick to reply and I appreciate that!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Submenu items are not showing up properly.

Example Menu Item:

finance jobs investment banking jobs audit jobs Consulting Jobs

The investment banking jobs shows up…but the audit job does not leaf out to anything. Submenues are so buggy.

How do I fix this? This is a big problem.

THEMEPLE

Hello,

Please can you send to us a screenshot on how does it look and we will try to give you the right advice.

Let us know.

Best Regards!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

pre-buy question : Is it possible to enlarge portfolio thumbnails in a lightbox ? (when clicking on the arrow) thank you

THEMEPLE

Hello,

Yes sure you can !

Let us know.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nblopes Purchased

Cannot edit the “Divider” element on the Page Builder feature. The pop-up does not open. please check screenshot: https://dl.dropboxusercontent.com/u/13547841/Screen%20Shot%202013-10-24%20at%2011.37.08%20AM.png

THEMEPLE

Hello,

Yes because was nothing to edit for the Divider element.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I like this layout and can’t wait to finish the product. I’m also fairly new to designing these Wordpress sites and running into a problem on the price page. I would like the ’$’ to be in front of the amount vs behind it, is there anyway I can make this happen? I would also like to know the maximum size for the logo placement?

THEMEPLE

Hello,

Yes by editing the file template_inc/generate_dynamic_template.php file find the price_list funtion:

 $output .= '<span class="p">'.$price . '<sup>$</sup></span><span class="period">'.$period.'</span>';

replace the lines above with:

 $output .= '<sup>$</sup><span class="p">'.$price . '</span><span class="period">'.$period.'</span>';

Save the file.

The height of the logo can be 50 px without any customization otherwise you have to make some changes.

Please contact our support if you want further help.

Let us know.

Best Regards!

Default-user

I’ve tried replacing the code you provided and the ’$’ still shows but was placed above the amount. Is it possible to just remove the ’$’ from the script and I place it like I did when adding the amount? Here is the link to the page if there is anything else you need, please let me know. Thanks. | Also, if I wanted to make the logo bigger, is that possible or something that you guys can do?

THEMEPLE

Hello,

Please open a ticket on our support page: themeple.ticksy.com

We will try to help you.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi

There is a mistake in 1.2 change log : themeple_framework/view-gen.inc.php Should be themeple_framework/system/view-gen.inc.php

K

THEMEPLE

Hello,

Thank you for your feedback we will update the changelog.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi again,

Logo placeholder is small, is it possible to change its size to have a bigger logo ?

Thx

THEMEPLE

Hello,

Yes its possible please open a ticket on our support page: themeple.ticksy.com.

Let us know.

Best Regards!

Default-user

OK I found by myself, thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m interested in WEBFLOW theme. I wanted to see the video support, but there is no sound. What could be the reason. I want to see it in Poland, if this has any meaning, and I’m no expert. Please give me some simple hint, how to manage it. The speakers are on, and the Youtube frame speaker is also on. Other videos run ok with sound.

I hope its not going be a problem to adapt the theme for Polish language, we have some special different diacritical marks.

THEMEPLE

Hello,

Sorry but the videos doesn’t have audio. The theme can be used in any language.

Let us know if you want further information.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

This theme just totally killed my WP install. I uploaded the zip file and then clicked on activate and now all I have is a blank page. I can’t get into WP-admin and I can’t even remove the folder via FTP as it’s not showing (maybe because it didn’t activate) – First off all, so far this is NOT an impressive theme, 2nd – How can I fix this, 3rd where and how do I open a support ticket?

I’d like either the issue resolved or my money back please.

THEMEPLE

Hello,

What package have you tried to install?

Please unzip the webflow folder and zip it again after that upload on the dashboard.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’d like either the issue resolved or my money back please.

THEMEPLE

Hello,

Please open a ticket on our support page: themeple.ticksy.com and we will take a look to find this issue.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
brg Purchased

Easy customizable…?????

THEMEPLE

Hello,

Please write to our support page: themeple.ticksy.com.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
brg Purchased

PLease…. I need help ASAP…. the speed is so slow to edit…

THEMEPLE

Hello,

Please send a ticket to our support page: themeple.ticksy.com and we will help you.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Hello,

and remove the style selector?

thanks

THEMEPLE

Hello,

Please download the latest version of the theme.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
brg Purchased

Hi guys… I have no received any mails with the answer to my questions…. anyway… forget it, I’m using another theme…. because after the update was impossible ….

sorry if I’m disturbing you… but I loss 45 bucks and a lot of time…

Thanks and good luck

THEMEPLE

Hello,

Sorry, please try to write to our page themeple.ticksy.com

Our priority its the support page this is the reason you dont have any replies from email.

Let us know.

Best Regards

Default-user
brg Purchased

I put 2 tickets from your support space …. and I have received no response lately. I tried it with the old version and nothing happens, you can not edit custom from the page builder (not shown now ‘add elements’) and you can not put multiple tabs on the same page (those were my previous questions I answered) ... my client fired me because their website is not ready, the theme is not working and sincerely wait two days for every question you have is too much … I have to pay back the $ 45 I spent on buying something that does not work. I will copy and paste this message and I’m send from themeple.ticksy.com

by
by
by
by
by
by