115 comments found

Purchased the theme. Reviewed documentation. Installed all plug-ins. Read through forum. Cannot get xml demo content to work. Tried uploading wpml-config.xml to wp content-> themes-> webflow does not work. When using importer I get the following error message: Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number When I try to use the Button method from the Dashboard theme option menu I get an error message even after saving and trying various yes/no options. Need the .xml ASAP.

THEMEPLE

Hello,

You don’t need any xml file for installing the dummy data.

Please go into Theme Options > Install Dummy Data.

So you can install the demo data with only one click.

Before click on that button please disable the importer wordpress plugin.

Let us know.

Best Regards.

Default-user

Thank you for the prompt, helpful response. Worked great.

Does this theme support child themes?

THEMEPLE

Hello,

Yes theme support child themes.

Best Regards!

Hi,

I just purchased this theme, can you please tell me what kind of modifications should be done in order to put a slightly bigger logo for each of the available headers ?

THEMEPLE

Hello,

Yes its possible please open a ticket on our support themeple.ticksy.com

Let us know.

Best Regards!

Maikkl Purchased

Potential buyers beware! After few weeks I can confirm that this is probably the most buggy theme I haver bought on themeforest. Authors of this theme have fixed some of those issues but the more I use it the more bugs I find. It is basically not worth the time and due to that I will ask for a refund and inform themeforest about this problem.

Responsive is broken, theme also totally messed up my wordpress install so I had to reinstall whole website, navigation is broken etc etc.

It is sad because the design of this theme is beautiful and very fancy looking.

THEMEPLE

Hello,

Sorry, we will take a look and fix it on the next update.

Open a ticket on our support page: themeple.ticksy.com and we will help you to fix any issue.

Best Regards!

Default-user
Maikkl Purchased

Well this is like an neverending story, so I would like my money back as I cannot use your theme at this state and I definitely do not want to wait for another update to find out more bugs later. I bought your theme many weeks ago and still cannot use it due to all those problems. So how do I get my money back?

THEMEPLE

Hello,

Please contact the envato support they will help you to take the reversal.

Best Regards!

brg Purchased

Maikkl…. I have the same issue…. but Themeple people ask for my Wordpress credentials to give me back the money…. I don’t know…may be I will write Envato’s CEO….

THEMEPLE

Hello,

Please try to add this line into Theme Options > styling > Custom css box

#slider-fullwidth .ls-shadow{display:none;}

Click on save.

Let us know.

Best Regards!

Just bought the theme and setting up a homepage slider. I might be missing it, but is there a way to remove the shadow from the slider on fixed width versions? Even when I set LayerSlider to “noskin”, the shadow appears. Same with RevolutionSlider. I can change it in manually the CSS code but didn’t want to do that unless there’s no other way. Thanks.

THEMEPLE

Hello,

Please try to add this line into Theme Options > styling > Custom css box

#slider-fullwidth .ls-shadow{display:none;}

Click on save.

Let us know.

Best Regards!

Default-user

No luck on that one. Does it matter that I’m using the Layer Slider but still have Revolution Slider installed? Could there be a conflict?

THEMEPLE

Hello,

Please can add the ”!important” instruction after the “none” like:

#slider-fullwidth .ls-shadow{display:none !important;}

Let us know.

Best Regards!

hi,i can not find .zip ,how can i install in wordpress?

THEMEPLE

Hello,

Please download the wordpress installation package.

Or unzip the folder webflow rezip it again and install it on your wordpress.

Let us know.

Best Regards!

I bought the theme but I don’t see listed the home ‘Presentation’ as an option and I would like to use it for my homepage.

THEMEPLE

Hello,

Have you installed dummy data into Theme Options > Install dummy data ?

Let us know.

Best Regards!

Another issue. I cannot visualize the theme. The installation is done and I see Webflow as a theme but I cannot visualize it.

Default-user

Also when I go to Appearance I see the logo and not the homepage. I don’t know if it is ok but I still get a blank page instead of the homepage.

Default-user

I still don’t have the home called Presentation as an option. Please help me I’ve spent more time because of this.

THEMEPLE

Hello,

Please open a ticket on our support page: themeple.ticksy.com send to us your online link and we will check into what cause this issue.

Let us know.

Best Regards!

coen85 Purchased

This template changes out of nothing the links of my items in Featured Portfolio to http://webflow.themeple.co/?portfolio=the-red-fashion-house-9.

Also the portfolio works very bad and i needed to remake it… Also i asked for help a few weeks ago, but the support doenst read my message and they just answered download the update….

The worst template i have ever bought and please dont buy it before you loose one month like me…

Also THEMEPLE you dont have to respond on this message I only want the other Themeforest users to know: DONT BUY THIS TEMPLATE!

THEMEPLE

Hello,

Sorry, but you have only to download the update of theme and all the issue will be fixed.

In the latest version the portfolio works perfectly.

Let us know.

Best Regards!

hi,i can not add elements,i click on the button,but there is nothing.

THEMEPLE

Hello,

I see that you resolved the issue.

Let us know if you want further help.

Best Regards!

hi,i can not add elements,i click on the button,but there is nothing.

THEMEPLE

Hello,

I see that you resolved the issue.

Let us know if you want further help.

Best Regards!

hi,i can not add elements,i click on the button,but there is nothing.

THEMEPLE

Hello,

I see that you resolved the issue.

Let us know if you want further help.

Best Regards!

maybe my computer is wrong,i try it again,i can add elements,hehe, tks!

THEMEPLE

Hello,

Let us know if you want further help.

Best Regards!

Hello!

I have a problem with shorcodes inside the single portfolio page. i´d like to put a contact form inside but dosent work. CAn you help me? thanks!

THEMEPLE

Hello,

But you have only to select the “Dynamic page on the bottom” Theme Options > Portfolio > Single Portfolio Dynamic page on the bottom.

Create the page with page builder and add the contact form element .

Let us know if you want further help.

Best Regards!

Default-user

it works (more or less…) thanks!

neo721x Purchased

There is one problem with this theme that I can’t seem to fix. I have created many pages that use a lot of page elements and I can’t create any more elements because when I go to save the page in the Koddee Editor it says “Error”. So I can’t finish my website, this is really frustrating.

Is there a limit to the number of pages or page elements you can use with this theme?

THEMEPLE

Hello,

Sorry for the inconvenience.

We don’t have any experience with this problem before.

Have you installed any third party plugin ?

Please open a ticket on themeple.ticksy.com and we will help you.

Let us know.

Best Regards!

Default-user
neo721x Purchased

I do not have any other plugins installed. There is definitely a limit to the number of pages and elements you can have using this theme. I have troubleshooted every thing possible. Still have errors.

hi,i create a page named “??”?but when i go page builder,i can not create page template .how can i do ?thank you for your reply.

Default-user

the page’s name only 2 character,is chinese .

THEMEPLE

Hello,

Please open a ticket on our support page themeple.ticksy.com

Let us know.

Best Regards!

Hello

Firstly I like to say I have purchased the theme and have installed it successfully and looks great. Thanks

One small issue I have is the shadow under the revolution slider. it doesn’t appear atoll and have no idea how to make it appear

THEMEPLE

Hello,

Please can you send to us your online link.

Let us know.

Best Regards!

Default-user

optionfx.tobelikethis.com

THEMEPLE

Hello,

The shadow was setup for layerslider. Anyway please open a ticket on themeple.ticksy.com and we will help you to add this shadow.

Let us know.

Best Regards!

Hi !

Great theme I love it. How can I change from a floating top menu to a fixed one ?

Thanks

THEMEPLE

Hello,

The simple way is to add this line into Theme Options > Styling > Custom Css Box

header#header.header_1, header#header.header_2, header#header.header_3, header#header.header_4{position:absolute !important;}

Click on save.

Let us know.

Best Regards!

Hello Support,

The page-builder don’t work?

When I typ a name and click on Create it is not working so please help me!

THEMEPLE

Hello,

What name are you using for the template ?

Have installed any third party plugin ?

Open a ticket on our support page: themeple.ticksy.com

Let us know.

Best Regards!

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