68 comments found

  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Costa Rica

Can I turn off all prices for all products ?

ProteusThemes

What’s the point then? You cannot have shop if there are no prices.

But I think that you can do that in woocommerce.

wyanicelly

Because I will create a quotation for products. I donĀ“t wish to show prices

ProteusThemes

Oh, I see. Just to be sure, google if woocommerce supports that for sure. I am quite sure it does.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hi, i purchased this store, i have a problem with the picture on the home. http://purchase.phenterpill.com/

they look very blurry. Also is it possible to delete the button more and keep only the button add to cart? thanks

ProteusThemes

Hi,

You have to change the settings for images in woocommerce > settings. And then regenerate the thumbnails as stated there. The suggested img sizes you can find in the documentation for the woocommerce plugin.

For more questions please write to http://support.proteusthemes.com

  • Has been a member for 0-1 years

Hey! I want to buy your theme. But i need to know: Can we put a left sidebar with full woocommerce menu? (main page looks good but i need side bar with menu, this main page with left sidebar menu). Thanks!

ProteusThemes

Hi, yes, there is an option in the cusomizer to turn on the menu on product page as well.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tttwb Purchased

Hi, great theme, I love it!

I’ve left a support ticket already, I’m wondering how can I get the sticky top menu that remains at the top of the page when you scroll down, and the blue line above each menu item when you hover your mouse over it the same as the demo site.

Also the search box does not expand like it does on the demo site when clicked in. How can I make the ‘MORE’ and ‘ADD TO CART’ buttons fly over each product when you hover your mouse over it?

None of the webmarket widget sliders work correctly on my site either, such as brand and product sliders.

Many thanks.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Netherlands

Any known issues with the new update on WooCommerce (2.1.6)?

ProteusThemes

Hi, I just updated it, locally, everything seems to work fine. No errors or notices.

DJMischaa

Thank you, I just did the update and everything works like a charm.

ProteusThemes

Perfect!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
7DI Purchased

Dear Author, could you tell me how can i translate shoping cart, i tried to use localization plagin than bought wpml plugin, but still i cant translate shoping cart. Please inform where can i find shoping cart files, i will translate it manually as plugins cant do that.

Waitinfg for your responce. Thank you in advance.

Default-user
7DI Purchased

And hover button “More” on every item. I could translate a hover button:”Select features” but i can’t find MORE

Thank you

Default-user
7DI Purchased

Dear Author, i found these files. Now i faced with situation that variation of goods is not in utf-8 coding. Means that only purchase and shoping cart shows me %d0%b3%d1%80%d0%b0%d0%bc%d0%bc instead of word. Could you tell, how to fix that?

Waitinfg for your responce. Thank you in advance.

ProteusThemes

Hi,

All the files are in the utf-8 encoding.

Here are instructions how to translate our WP themes: https://proteusthemes.zendesk.com/hc/en-us/articles/200391371-How-to-translate-the-theme-to-some-other-language-

Everything is possible to translate with the poedit or it is available in wp-admin, even without the wpml plugin.

If you have more questions please write to http://support.proteusthemes.com and I will make sure that we solve out everything!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey i just bought your theme i love it so far but i have run into a problem involving the slider. I put the three featured link widgets under the slider like it shows within the demo site, but it doesn’t curve around the featured links on the side, it is just like a separate sections, i want the featured links to overlap like within your demo site. thx

wcarey2121

also i was wondering how to incorporate the quote function.

ProteusThemes

Hi, please open a ticket on http://support.proteusthemes.com and I can help you, please also include the link to your site.

wcarey2121

ok just opened a ticket, id 175, and there is another problem with the registration of the slider as well.

ProteusThemes

Replied on our support

wcarey2121

never received reply

ProteusThemes

That is not true, you probably just missed it: http://awesomescreenshot.com/0072nw8qbf

  • Germany
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi,

I just purchased the theme and I would like to say, that it looks amazing. But I have couple of questions if it is possible to do as this is important for our client.

We have already a whole shot set up with products, categories and subcategories and now trying to find a suitable theme.

1) The menu: we have a very long menu with some sub-menus, but when we open the menu and the list comes out and we try to scroll down, the menu will continue scrolling together with the screen without possibility to see the rest of the list. Is it possible to keep the menu sticky?

Also the menu only shows second sub-menu, but if we have a structure with more sub-menus, it will simply not show, is it possible to fix it?

2) Change image size on Featured Product Widget (right now it is set to 256×256)?

3) Change on image size on Best Selling & New Product Widget?

4) Is it possible to change image size on the Shop Page? (right now it is 270×203)

5) Also we did a fresh install of WP together with the theme and sample data and Revolution Slider worked on the Home page, but when we have the same settings on our site, the RS does not show at all, please can you help us fix this?

Thank you very much for your time and I hope to hear back from you soon.

Best regards,

David

5) On the store page it only shows 3 rows – products / categories when the store is set to 4. Is it possible to fix this?

All of our images are 200×150, so most of the time the theme is stretching the images.

ProteusThemes

Hi,

Please open a ticket on http://support.proteusthemes.com, we answer there support-related questions.

eurostarmedia

Hi, I have opened a ticket. Hope to hear back from you soon.

Best regards,

David

ProteusThemes

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